25 Aug 2019 by PortBlue Club Pollentia Resort & Spa
Apreciado huésped, En primer lugar darles las gracias por tomar su tiempo para compartir su valoración acerca de sus vacaciones en nuestro Hotel Club Pollentia Resort & Spa. Aprovechamos la oportunidad para `ponernos a su entera disposición. Saludo Junior Vasquez
16 May 2019 by PortBlue Club Pollentia Resort
Dear Guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant
26 Apr 2019 by PortBlue Club Pollentia Resort & Spa
Dear guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant
14 Jun 2023 by GM
Liebe Herr Spielmann,Danke für Ihre Bewertung. Wir warten wieder auf Sie
30 May 2023 by GM
Vielen Dank für Ihre nette Bewertung und Empfehlung für PortBlue Club Pollentia Resort & Spa.Ich freue mich sehr zu hören, dass unsere Dienstleistungen einen so positiven Eindruck hinterlassen haben und dass Sie eine unvergessliche Erfahrung gemacht haben. Wir sind stolz darauf, unsere Gäste zu betreuen und freuen uns sehr, dass Ihre Erwartungen in hohem Maße erfüllt wurden. Nochmals vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
18 Apr 2023 by GM
Vielen Dank für Ihre Bewertung.
18 Apr 2023 by GM
Merci beaucoup pour l'évaluation et votre avis.
1 Dec 2022 by GM
Wir entschuldigen uns aufrichtig dafür, dass wir Ihre Erwartungen nicht erfüllen konnten.Wir haben Ihre Anmerkungen zur Kenntnis genommen. Bitte seien Sie versichert, dass wir umgehend Korrekturmaßnahmen ergriffen haben, um kontinuierliche Verbesserungen vorzunehmen.
The property is closed during November, December, January and February.
All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at PortBlue Club Pollentia Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of PortBlue Club Pollentia Resort, you'll find a full-service spa, 4 outdoor swimming pools, and 2 indoor swimming pools along with outdoor tennis courts and a sauna. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. Event space at this resort measures 7158 square feet (665 square metres) and includes a conference centre. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly PortBlue Club Pollentia Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Alcúdia resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
PortBlue Club Pollentia Resort offers 532 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Denario – This buffet restaurant serves breakfast, lunch and dinner.
Ancora – This buffet restaurant serves breakfast and dinner. Open daily.
Grill Aquarius – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.
4 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
PortBlue Club Pollentia Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 16 years old are not permitted in this property's adults-only pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.