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4.3 out of 5

"The hotel exceeded all expectorations during our stay in the Village Plus Rooms. The food was phenomenal and delicious with a wide range of buffet mea ... " More

By Paul E. on Wed 30 Mar 2016

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Hotel Description

Our customers tell us that they enjoy the overall value at PortBlue Club Pollentia Resort. During your stay, you're just a quick walk from Bahia de Pollensa. Features include free WiFi in public areas and free self-parking, plus 2 indoor pools. Built in 1986, this 4-star resort has 532 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, 3 poolside bars and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 4 outdoor pools
  • Indulge with manicures and pedicures, facials or massages at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 6 outdoor tennis courts, a fitness centre and a steam room
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • 5 minutes by car from Alcudia Beach and 8 minutes from Playa de Muro
  • Airport shuttle service available for a fee

Standard Room (Maris )

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room (Village Plus)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premium Room (Village Pure)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Classic Suite

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Pollentia Maris Room adults 1 Child

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Classic Room (village)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

PortBlue Club Pollentia Resort ratings based on 129 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortBlue Club Pollentia Resort

Everyone (19) Couples (54) Family (37) Friends (9) Other (3)
4 out of 5

Posted by on 11 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by PortBlue Club Pollentia Resort & Spa

Apreciado huésped, En primer lugar darles las gracias por tomar su tiempo para compartir su valoración acerca de sus vacaciones en nuestro Hotel Club Pollentia Resort & Spa. Aprovechamos la oportunidad para `ponernos a su entera disposición. Saludo Junior Vasquez

5 out of 5
Super flexible and changed our room as we had a little baby next to us. Great service!

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by PortBlue Club Pollentia Resort

Dear Guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant

5 out of 5
Everything very compact & accessible , staff very friendly and helpful

Posted by on 25 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by PortBlue Club Pollentia Resort & Spa

Dear guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant

5 out of 5

Amazing cycling Trip

The hotel exceeded all expectorations during our stay in the Village Plus Rooms. The food was phenomenal and delicious with a wide range of buffet meals available. Can't recommend it highly enough and will definitely be returning.

Posted by on 30 Mar 2016

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4 out of 5

A good alternative to big tourist centres

Overall a lovely hotel. Not too big and we appreciated the adults only pool and restaurant. Excellent food - buffet style but always with plenty even at the end of service. The main problem is the hotel's proximity to the road and we had to change room to escape the noise of traffic even at night. The bedding could be better too but the bed itself was comfortable enough. We would visit again.

Posted by on 5 Oct 2015

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4 out of 5

The hotel different from the norm

We are typical family that has done the 4star all inclusive for a few years. Club pollentia is different in the fact it's only two stories in village setting. It's set in approximately 21 acres facing nature reserve on one side and the sea on the other. The hotel is not below par for a 4 star, although I don't think it has a wow factor.the gardens are kept well and getting around even with prams or wheelchairs looks easy enough. The rooms themselves (village) were satisfactory although starting to show their age. Mini bar was topped up every day: San Miguel ,water and branded soft drinks. The TV was excellent and covered quite a few channels. The recent decision to split hotel into adults only and family has had mixed responses. The Maris rooms looked tiny and had small balconies. It gave a clue to the age of hotel ( late 80s I think). The restaurant was nice and large with option to eat outside. Inside you had fantastic sea view. Location wise it sits right on main road between pollenca and alcudia. There is no promonard , only 4foot strip of road painted red for cyclists. Bus stop is right outside hotel, most fares 1.50 euros. My only negative points were due its proximity to nature reserve, the dreaded Mosquitos ate you alive. Some nights in the restaurant we had to retreat inside.Also to maximise on sun loungers, no small tables for drinks. Overall an enjoyable stay with excellent staff, probably best we have seen.

Posted by on 13 Sep 2015

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4 out of 5

A great place to stay for all the family

The free shuttle buses that are on offer every day to various beaches made our trip more interesting. Our teenage daughter loved the disco and our son enjoyed every sport on offer. We did not enter into leaving our towels on the sun-beds as we feel this should not be allowed but we managed to find a bed in the afternoon with a little patience! The staff are friendly and very happy to serve and help you. We avoided the restaurant at peek times and enjoyed breakfast by the pool. Overall a great place to stay.

Posted by on 6 Aug 2015

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4 out of 5

Great place for a training holiday

Excellent facility, a bit out of town (3k to any urban area), bus outside, but taxi to sea swim in Port Alcudia required. Would have been nice to go to a walk/pub after dinner. Restaurant buffet brilliant- fresh and good variety

Posted by on 13 May 2014

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5 out of 5

Great time in Club Pollentia

We just got back from 4 days here. Although the weather wasn't brilliant, there was plenty of stuff to do in the hotel, and we got a great deal because it was the off-season. All inclusive is definitely worth the price. The staff were brilliant, so friendly and helpful, we'd happily go back. The only downside is getting there, as it's the opposite side of the island from the airport, so a taxi will cost around 75 euros.

Posted by on 2 Apr 2014

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4 out of 5

Food

I enjoyed the hotel very much, breakfast was brilliant.

Posted by on 4 Mar 2014

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Renovations + Closures

The property is closed during November, December, January and February.

All-inclusive Details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Only non-alcoholic beverages included
  • Airport transfers not included
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Gratuities not included

Property Features

Some rates at PortBlue Club Pollentia Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of PortBlue Club Pollentia Resort, you'll find a full-service spa, 4 the outdoor swimming pools, and 2 indoor swimming pools along with outdoor tennis courts and a sauna. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. WiFi is free in public spaces. Event space at this resort measures 7158 square feet (665 square metres) and includes conference centres. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly PortBlue Club Pollentia Resort. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Alcudia resort is smoke free.

  • 532 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 7158 sq ft of conference space
  • 665 sq. m of conference space
  • Built in 1986
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca (PMI) (61.9 km / 38.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

PortBlue Club Pollentia Resort offers 532 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a bidet and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Climate control
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Denario – This buffet restaurant serves breakfast, lunch and dinner.

Ancora – This buffet restaurant serves breakfast and dinner. Open daily.

Grill Aquarius – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Nearby Activities

4 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

Guests aged under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Pollentia
  • Club Pollentia Resort
  • Club Resort Pollentia
  • Pollentia
  • Pollentia Club
  • Pollentia Club Alcudia
  • Pollentia Club Resort
  • Pollentia Club Resort Alcudia
  • Pollentia Resort
  • Pollentia Club Hotel Alcudia
  • Pollentia Club Resort Alcudia, Majorca
  • Pollentia Hotel Alcudia
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort
  • PortBlue Club Pollentia Alcudia
  • PortBlue Club Pollentia
  • PortBlue Club Pollentia Alcudia, Majorca
  • PortBlue Club Pollentia Resort & Spa Alcudia Majorca
  • Portblue Club Pollentia
  • PortBlue Club Pollentia Resort Resort
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort Resort Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • PortBlue Club Pollentia Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.