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4.3 out of 5

"Super flexible and changed our room as we had a little baby next to us. Great service! " More

By a verified traveller on Thu 16 May 2019

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Hotel Description

Our customers tell us they enjoy PortBlue Club Pollentia Resort's good location. During your stay, you're just a quick walk from Bahia de Pollensa. Enjoy features like free WiFi in public areas and free self-parking, plus 2 indoor pools. Built in 1986, this 4-star resort has 532 rooms over 2 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, 3 poolside bars and 4 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 4 outdoor pools
  • Treat yourself to facials, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 6 outdoor tennis courts, a fitness centre and a steam room
  • Guests speak favourably about the family-friendly amenities and the helpful staff
  • 5 minutes by car from Pollensa Port and 6 minutes from Alcudia Port
  • Airport shuttle service available for a fee

Standard Room (Maris )

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room (Village Plus)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premium Room (Village Pure)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Classic Suite

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Pollentia Maris Room adults 1 Child

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Classic Room (village)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

PortBlue Club Pollentia Resort ratings based on 36 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortBlue Club Pollentia Resort

Everyone (19) Couples (5) Family (5)
4 out of 5

Posted by on 11 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by PortBlue Club Pollentia Resort & Spa

Apreciado huésped, En primer lugar darles las gracias por tomar su tiempo para compartir su valoración acerca de sus vacaciones en nuestro Hotel Club Pollentia Resort & Spa. Aprovechamos la oportunidad para `ponernos a su entera disposición. Saludo Junior Vasquez

5 out of 5
Super flexible and changed our room as we had a little baby next to us. Great service!

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by PortBlue Club Pollentia Resort

Dear Guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant

5 out of 5
Everything very compact & accessible , staff very friendly and helpful

Posted by on 25 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by PortBlue Club Pollentia Resort & Spa

Dear guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez Director's assistant

5 out of 5
Aufjedenfall einer der Besseren Urlaubsbesuche die wir schon gemacht haben. Wollte mich nochmal für Maxi und den Rest der Crew sehr bedanken. Danke für alles❤️

Posted by on 1 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by PortBlue Club Pollentia Resort & Spa

Sehr geehrter Gast, Vielen Dank für Ihre positive Beurteilung auf bezüglich Ihres Urlaubs. Es freut uns sehr, dass Sie zufrieden waren und wir Ihre Erwartungen erfüllen konnten. Wir würden uns freuen Sie bald wieder als unseren Gast begrüssen zu dürfen. Mit freundlichen Grüssen, Junior Vasquez

5 out of 5
Das ist mit Abstand das schönste Hotel was ich je besucht habe. Einfach wunderbar - ausser die Internetverbindung war miserabel.

Posted by on 14 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Sehr geehrter Gast, vielen Dank, für Ihre genommene Zeit uns die Eindrücke Ihres Aufenthalts in unserem Hotel mitzuteilen. Wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt und darüber berichtet haben. Es wäre schön, Sie wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen, Junior Vasquez

5 out of 5
Sehr gepflegte schöne Anlage am Rande eines Naturschutzgebietes, deshalb hat es Mücken, darum unbedingt Mückenspray von zu Hause mitnehmen, dann hat man Ruhe. Tagsüber gute Busverbindungen nach Port de Pollença und Alcudia (Badestrände) alle 15 Minuten. Vom Hotel wird auch ein Bäderbusshuttle angeboten der direkt an den Strand fährt. Beim offiziellen Bus muss man weiter laufen bis zum Strand. Aber auch innerhalb der Anlage findet man genügend Platz zum baden in den 2 Pools. Ebenfalls hat es genügend Sonnenliegen zur Verfügung. Die Verpflegung in den beiden Restaurants mit Buffet war ausgezeichnet, schön präsentiert und vielseitig im Angebot. Uns hats gefallen, ich empfehle das Hotel gerne weiter, wenn man Urlaub etwas abseits des Touristentrubels machen möchte.

Posted by on 3 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Sehr geehrte Gäste, Zunächst einmal vielen Dank für Ihre Kommentare. Für uns ist das Feedback unserer Kunden sehr wertvoll. Wir freuen uns, dass Sie sich in unserem Hotel wohl gefühlt haben und dass Sie das Essen und den Service am meisten schätzen. Wir hoffen, Sie bald wieder zu sehen, Mit freundlichen Grüßen Junior Vasquez

4 out of 5

Posted by on 28 Sep 2019

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Comment from Hotel Management

6 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Apreciado Huésped, Muchas gracias por su visita a nuestro Hotel y por su valoración. Siempre a su disposición, Junior Vasquez

5 out of 5

Posted by on 25 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Dear Guest, Thank you for taking the time to provide a very positive review about Hotel. I would like to take this opportunity to make ourselves available to you, for any of your needs regarding the hotel. Kind Regards. Junior Vasquez

5 out of 5
Es war einfach nur Spitze und nur weiter zu empfehlen

Posted by on 17 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Sehr geehrte Gäste, Vielen Dank für Ihren Besuch in unserem Hotel und für Ihre Empfehlungen. Mit freundlichen Grüßen, Junior Vasquez

2 out of 5
Das Hotel ist in die Jahre gekommen und renovierungsbedürftig. Am Pool hat es nach Urin gestunken und es gab keine Möglichkeit sich umzuziehen. Das Fenster im Badezimmer musste stets geöffnet sein, weil aus dem Abfluss in der Dusche ein Fekalgeruch kam. Als wir das Zimmer bezogen haben, waren auf der Bettdecke gelbe Flecken, die sehr ekelhaft waren.

Posted by on 13 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by PortBlue Club Pollentia Resort & Spa

Sehr geehrter Gast, Vielen Dank, dass Sie sich für das PortBlue Club Pollentia Resort & Spa entschieden haben. Er beschloss, seinen Urlaub auf Mallorca zu verbringen und seine Urlaubserfahrung mit uns zu teilen. Wir freuen uns immer über die Kommentare, da wir so das Erlebnis, das wir für unsere Gäste schaffen, kontinuierlich verbessern können. Wir werden Ihren Kommentar an die verschiedenen Abteilungen weiterleiten, um uns jeden Tag weiter zu verbessern. Mit freundlichen Grüßen, Junior Vasquez

Renovations + Closures

This property is closed from 15 March 2020 to 23 July 2020 (dates subject to change).

The property is closed during November, December, January and February.

All-inclusive Details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Only non-alcoholic beverages included
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included

Property Features

Some rates at PortBlue Club Pollentia Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of PortBlue Club Pollentia Resort, you'll find a full-service spa, 4 the outdoor swimming pools, and 2 indoor swimming pools along with outdoor tennis courts and a sauna. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. Event space at this resort measures 7158 square feet (665 square metres) and includes conference centres. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly PortBlue Club Pollentia Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Alcudia resort is smoke free.

  • 532 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 7158 sq ft of conference space
  • 665 sq. m of conference space
  • Built in 1986
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca (PMI) (61.9 km / 38.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

PortBlue Club Pollentia Resort offers 532 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Denario – This buffet restaurant serves breakfast, lunch and dinner.

Ancora – This buffet restaurant serves breakfast and dinner. Open daily.

Grill Aquarius – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Nearby Activities

4 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

Guests aged under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Pollentia
  • Club Pollentia Resort
  • Club Resort Pollentia
  • Pollentia
  • Pollentia Club
  • Pollentia Club Alcudia
  • Pollentia Club Resort
  • Pollentia Club Resort Alcudia
  • Pollentia Resort
  • Pollentia Club Hotel Alcudia
  • Pollentia Club Resort Alcudia, Majorca
  • Pollentia Hotel Alcudia
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort
  • PortBlue Club Pollentia Alcudia
  • PortBlue Club Pollentia
  • PortBlue Club Pollentia Alcudia, Majorca
  • PortBlue Club Pollentia Resort & Spa Alcudia Majorca
  • Portblue Club Pollentia
  • PortBlue Club Pollentia Resort Resort
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort Resort Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • PortBlue Club Pollentia Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.