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4.1 out of 5

"Very friendly staff, spotless clean all round, fantastic breakfast. We did have children but there was alot activities for kids and adults too .We lik ... " More

By a verified traveller on Sat 20 Apr 2019

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Premium Apartment, 2 Bedrooms, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium Apartment, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Balcony (4 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Royal Apartment, Terrace (First Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Apartment, 1 Bedroom (2 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

VIVA Sunrise's great location gets high marks from our customers. During your stay, you're just a quick walk from Alcudia Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1989, this 4-star aparthotel has 254 aparthotels over 5 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a balcony and an LCD TV
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, basketball and bicycles to rent
  • Guests have great things to say about the family-friendly amenities and the location
  • Within a 15-minute walk of Alcudia Beach and Playa de Muro

VIVA Sunrise ratings based on 9 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VIVA Sunrise

Everyone (4) Couples (1) Family (2) Other (1)
2 out of 5

Posted by on 1 Jul 2019

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5 out of 5
Very friendly staff, spotless clean all round, fantastic breakfast. We did have children but there was alot activities for kids and adults too .We liked the location, had a very good experience overall and would recommend the hotel. General area outside facility need more maintenance and looking after i.e. broken footpaths and weeds.

Posted by on 20 Apr 2019

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5 out of 5

Fantastic food

Pros: Staff, room, activities for children, cleanliness.
Cons: No indoor pool.
We had a wonderful stay in a nice hotel, very fitting for families (singles or couples without children might feel themselves a bit like landed on the wrong planet??). Children`s fascilities are fine, and staff dealing with children also very good. But what we (the grown ups) liked most of all was still the food...fantastic. Also good space in the room. The hotel is 10 minutes walk from the beach, to walk with children. The only thing I missed was an indoor swimming pool, as it was late October, and the outdoor swimming pool isn't heated.

Posted by , from Estonia / Norway on 28 Oct 2016

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4 out of 5

Great Weekend getaway

Me and my Baby girl had a lovely stay at this hotel. The staff is very friendly and helpfull. There is entertainment for adults and kids all day long. The Breakfast buffet and Dinner buffet was delicious and there is a good selection to choose from. The Restaurant a la Carte is very good and they are not shy with their portions of food. Close to beach, restaurants, shops and public transport. You can feel you are on a holiday here.

Posted by on 23 Oct 2013

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4 out of 5
Good breakfast, nice pool area. Very good location. Touristic area.

Posted by on 23 Sep 2019

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Comment from Hotel Management

21 Oct 2019 by General Manager

Dear guest, Thank you very much indeed for your comment. We are honoured to receive such a delightful opinion on our hotel. Your comments will be certainly sent to our staff. Caring customers like you make our daily effort be rewarded. We are looking forward to hosting you again in the future. With compliments, VIVA Sunrise team

4 out of 5

Posted by on 11 Sep 2019

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5 out of 5
Alles tip top.früstuck sehr,sehr gut Abend essen auch sehr sehr gut Sehr zentral,Alles perfekt

Posted by on 27 Jul 2019

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4 out of 5
Pros: Le balcon au soleil, les jeux d'enfants, la proximité de la plage.
Cons: Trop de bruit et de musique à fond dans le bar ce qui empêche la discussion entre amis.
Location: Petits canaux sympathiques, la plage. Des restaurants partout, plutôt moyens. Trop de boutiques à touriste bas de gamme.
Une semaine de découverte de Majorque à partir d'Alcudia.

Posted by on 16 May 2018

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Comment from Hotel Management

30 May 2018 by Lo staff di Viva Sunrise

Gentile cliente, É stato un piacere avervi avuto tra di noi e vi ringraziamo per il feed-back ricevuto. Continueremo a lavorare giorno dopo gioro per rendere perfetto il soggiorno dei nostri ospiti. Sperando di rivedervi presto, Un saluto cordiale.

4 out of 5

Hyvä hinta/laatusuhde

Tyynyissä olisi parantamisen varaa. Tyynyt ovat pitkiä "makkaroita", jotka ovat epämukavia nukkuessa. Lisäksi pitäisi olla lapsille saatavana oikean kokoisia tyynyjä. Suomalaisena kaipasi myös pottaa kaksivuotiaalle lapselle. Palvelu oli hyvää koko hotellissa.

Posted by on 29 May 2014

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Renovations + Closures

This property is closed from 15 March 2020 to 25 October 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at VIVA Sunrise are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at VIVA Sunrise are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. VIVA Sunrise offers its guests an outdoor pool, a fitness centre, and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly VIVA Sunrise. This 4-star Alcudia aparthotel is smoke free.

  • 1 building
  • 254 guestrooms or units
  • 5 levels
  • Built in 1989
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (61.2 km / 38 mi)

Room Amenities

VIVA Sunrise offers 254 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Alcudia aparthotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Restaurant Buffet Caprice – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.

El Patio – This restaurant serves lunch and light fare.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkelling nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 4.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

The property is professionally cleaned, and disinfectant is used to clean the property

Contactless check-out is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunrise Viva
  • Viva Sunrise
  • Viva Sunrise Alcudia
  • Viva Sunrise Aparthotel
  • Viva Sunrise Aparthotel Alcudia
  • Viva Sunrise Hotel Port d`Alcudia
  • Viva Sunrise Majorca, Spain
  • Viva Sunrise Puerto Alcudia
  • VIVA Sunrise Alcudia
  • VIVA Sunrise Aparthotel
  • VIVA Sunrise Aparthotel Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.