13 Sep 2019 by manager
Cher Anonymous, Merci d'avoir pris le temps de nous laisser une critique après votre séjour. Tout d'abord, je suis très désolé de lire que vous n'étiez pas satisfait du niveau de propreté de la chambre et de la piscine. J'ai demandé à notre gouvernante en chef de répondre à cette question avec son équipe. J'espère sincèrement que vous nous donnerez une autre chance à l'avenir. Sincères amitiés, Pep Escalas Zafiro Tropic Hotel Directeur général
1 May 2019 by direktor
Liebe(r) Gastes, vielen Dank für Ihr Feedback nach Ihrem Aufenthalt bei uns. Wir bedauern, dass Sie Ihren Aufenthalt nicht zu 100% genossen haben. Wir hätten uns gefreut, wenn Sie Ihre Erlebnisse direkt an der Hotel - Rezeption mitgeteilt hätten, um den Vorfall noch während Ihres Aufenthalts beilegen zu können. Unser Team steht allen unseren Gästen stets zur Verfügung, um einen rundum angenehmen Aufenthalt sicherzustellen. Wir hoffen auch, dass Sie die restlichen Service - Leistungen und Einrichtungen in Anspruch nehmen konnten und dass wir Sie bald wieder bei Zafiro Hotels begrüßen können. Mit freundlichen Grüßen, Escalas Pep Zafiro Tropic Hotel - Direktor
This property is closed from 1 June 2021 to 30 June 2021 (dates subject to change).
The property is closed between 30 July and 29 January.
All-inclusive room rates at Zafiro Tropic are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Zafiro Tropic are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Zafiro Tropic offers its guests 4 outdoor swimming pools, an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A kids' pool, spa services, and a terrace are also featured at the family-friendly Zafiro Tropic. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Alcudia aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Zafiro Tropic offers 319 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Caprice – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.