13 Sep 2019 by manager
Cher Anonymous, Merci d'avoir pris le temps de nous laisser une critique après votre séjour. Tout d'abord, je suis très désolé de lire que vous n'étiez pas satisfait du niveau de propreté de la chambre et de la piscine. J'ai demandé à notre gouvernante en chef de répondre à cette question avec son équipe. J'espère sincèrement que vous nous donnerez une autre chance à l'avenir. Sincères amitiés, Pep Escalas Zafiro Tropic Hotel Directeur général
1 May 2019 by direktor
Liebe(r) Gastes, vielen Dank für Ihr Feedback nach Ihrem Aufenthalt bei uns. Wir bedauern, dass Sie Ihren Aufenthalt nicht zu 100% genossen haben. Wir hätten uns gefreut, wenn Sie Ihre Erlebnisse direkt an der Hotel - Rezeption mitgeteilt hätten, um den Vorfall noch während Ihres Aufenthalts beilegen zu können. Unser Team steht allen unseren Gästen stets zur Verfügung, um einen rundum angenehmen Aufenthalt sicherzustellen. Wir hoffen auch, dass Sie die restlichen Service - Leistungen und Einrichtungen in Anspruch nehmen konnten und dass wir Sie bald wieder bei Zafiro Hotels begrüßen können. Mit freundlichen Grüßen, Escalas Pep Zafiro Tropic Hotel - Direktor
All-inclusive room rates at Zafiro Tropic are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Zafiro Tropic are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Zafiro Tropic offers its guests 4 the outdoor swimming pools, an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A kids' pool, spa services, and a terrace are also featured at the family-friendly Zafiro Tropic. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Alcudia aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Zafiro Tropic offers 319 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Alcudia aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Caprice – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.