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"A fab hotel with good facilities and location. Staff were lovely. Only downsides were noisy kids in the halls in the evenings and hairs in the bathroo ... " More

By Suzanna H. on Mon 04 Apr 2016

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Hotel Description

Our customers tell us that they can't get enough of the bar at Zafiro Tropic. During your stay, you're just a quick walk from Alcudia Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available. Built in 1988, this 4-star aparthotel has 319 aparthotels over 5 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a balcony and a sofa bed
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 4 outdoor pools
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes tennis courts, a 24-hour health club and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and low noise level
  • 9 minutes by foot from Alcudia Port and a 1-minute drive from Roman Remains of Pollentia
  • Airport shuttle service available for a fee

Royal Apartment, Terrace (High Floor 3 adults + 1 child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (4 adults + 2 children)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms (5 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Apartment (Privilege 2 adults +1 child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment (Privilege 3 adults + 1 child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Zafiro Tropic ratings based on 14 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Zafiro Tropic

Everyone (3) Couples (5) Family (4)
4 out of 5

Great Easter trip

A fab hotel with good facilities and location. Staff were lovely. Only downsides were noisy kids in the halls in the evenings and hairs in the bathroom.

Posted by on 4 Apr 2016

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5 out of 5

Great hotel for a family holiday

We really loved our stay in this hotel! We took forever to book something as we were looking at hotel after hotel and finally settled on this one. It's so hard to judge from photos and there are always so many reviews. This was perfect for us - the hotel has great facilities for children, our daughter is 3 and absolutely loved the playground & pool area. Everything was clean and safe & most importantly kept her entertained for hours. We even spent time on the court playing football/basketball which was a great alternative to the playground. Would have loved to spend time in the 18+ pool area as it looked beautiful. The indoor pool was great for cooler days. The apartment was as expected - the only thing that could have been better was the sofa. I had a bad back and it didn't do me any favours but that said it is a tiny point when everything else was so good. We would definitely go back and have already recommended to friends.

Posted by on 6 May 2015

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2 out of 5
Les piscines etaient sales... les gens laissaient trainer leur emballage de nourriture au bord de la piscine. Nettoyage des chambres très limite.

Posted by on 7 Sep 2019

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Comment from Hotel Management

13 Sep 2019 by manager

Cher Anonymous, Merci d'avoir pris le temps de nous laisser une critique après votre séjour. Tout d'abord, je suis très désolé de lire que vous n'étiez pas satisfait du niveau de propreté de la chambre et de la piscine. J'ai demandé à notre gouvernante en chef de répondre à cette question avec son équipe. J'espère sincèrement que vous nous donnerez une autre chance à l'avenir. Sincères amitiés, Pep Escalas Zafiro Tropic Hotel Directeur général

4 out of 5
Die Qualität des Essen könnte noch verbessert werden

Posted by on 26 Feb 2019

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Comment from Hotel Management

1 May 2019 by direktor

Liebe(r) Gastes, vielen Dank für Ihr Feedback nach Ihrem Aufenthalt bei uns. Wir bedauern, dass Sie Ihren Aufenthalt nicht zu 100% genossen haben. Wir hätten uns gefreut, wenn Sie Ihre Erlebnisse direkt an der Hotel - Rezeption mitgeteilt hätten, um den Vorfall noch während Ihres Aufenthalts beilegen zu können. Unser Team steht allen unseren Gästen stets zur Verfügung, um einen rundum angenehmen Aufenthalt sicherzustellen. Wir hoffen auch, dass Sie die restlichen Service - Leistungen und Einrichtungen in Anspruch nehmen konnten und dass wir Sie bald wieder bei Zafiro Hotels begrüßen können. Mit freundlichen Grüßen, Escalas Pep Zafiro Tropic Hotel - Direktor

4 out of 5

Gemütliches Hotel mit sehr herzlichem Personal

Freundlicher Empfang, wir haben uns die drei Tage im Februar sehr wohl gefühlt im Zafiro Hotel. Wenn man Pech mit dem Wetter hat, ist es um diese Jahreszeit in der Gegend leider etwas ausgestorben. Der Strand ist sehr breit und wunderschön.

Posted by on 22 Feb 2018

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4 out of 5

Mukava hotelli Alcudiassa

Pros: Vanhahtava hotelli, mutta huoneet ja allasalue oikein siistit ja mukavat.
Cons: Huonepalvelussa ja tilausten täsmällisyydessä parannettavaa.
Location: Hotelli sijaitsee erittäin hyvällä alueella. Matka sekä rannalle että ihastuttavaan vanhaan kaupunkiin on lyhyt.
Vietimme 6 mukavaa päivää Zafiro Tropic hotellissa. Hotelli on hieman vanhahtava, mutta mukava. Hotellin allasalue oli oikein mukava, mutta altaan vesilokakuussa oli todella kylmä. Huoneet erittäin siistit, mutta käytävän hälyäänet häiritsivät hieman ilta-aikaan.

Posted by , from Espoo on 23 Oct 2017

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4 out of 5

Lapsiystävällinen hotelli

Pros: Modernit kylpyhuoneet ja yleinen siisteys.
Cons: Hotellin ollessa täysi (vilkkain sesonki) piha- ja allas-alueet hieman ahtaat.
Location: Hyvä sijainti. Kävelyetäisyys rantaan, satamaan ja vanhaan kaupunkiin.
Kiva hotelli, josta löytyy paljon tekemistä lapsille.

Posted by , from Helsinki on 22 Oct 2017

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4 out of 5

Hyvä sijainti

Lämpimät altaat helmikuussa olivat se syy miksi valitsimme hotellin. Alcudian vanhakaupunki oli myös kävelymatkan päässä. Lapsiperhe nautti olostaan kauniissa ympäristössä.

Posted by on 4 Mar 2017

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4 out of 5

Großes Hotel mit gutem Freizeitangebot.

Pros: >Geräumiges Zimmer >bequemes Bett >sehr freundliches und bemühtes Personal >Schöner Balkon >tolle Pools >Spielplatz für Kinder mit Palnschbecken
Cons: >Die Möbel haben teilweise deutliche Gebrauchsspuren >die Reinigungskraft sollte nachgeschult und ihre Arbeit kontrolliert werden; kein ****-Standard
Location: Port Alcudia im Norden Mallorcas hat uns sehr gut gefallen. Ein sauberer Ort mit schöner Promenade.
Wir waren im Februar 2017 eine Woche in diesem Hotel. Obwohl es sehr gut besucht war, war es sehr ruhig, was im Sommer aber wohl deutlich anders sein dürfte. Die drei Außenpools und der Spielplatz sind ein Paradies für Kinder und das dürfte in der Hauptsaison für entsprechende Beschallung sorgen. Für uns war es aber ideal.

Posted by , from Lübeck on 28 Feb 2017

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2 out of 5

Abgewohnte Bettenburg

Das Hotel liegt in Port Alcudia in dritter Reihe vom Strand entfernt und ist eine riesengroße Bettenburg. Die Entfernung vom Meer ist natürlich nur im Falle eines Badeurlaubs relevant, aber auch wir empfanden die direkte Umgebung, obwohl wir im Winter und somit nicht in der Badesaison dort waren, als nicht recht ansprechend. Das Hotel verfügt über keine Parkplätze, in der Nebensaison war jedoch auf der Straße immer ein Stellplatz zu Finden. Port Alcudia hat keine schöne Altstadt wie manch anderer Ort auf Mallorca und ist rein auf Massentourismus ausgelegt. Nun aber zum Zimmer: Die Ausstattung des Zimmers ist prinzipiell gut, jedoch war alles stark abgewohnt. Das Sitzmöbel war fleckig und der Stoff zerissen, die Möbel alle optisch stark mitgenommen und auch der Geruch war eher eine Mischung aus modrig und Chlor. Die Handtücher waren zum Teil zerissen und sollten mal wieder ausgetauscht werden. Die Kochnische war nicht wirklich brauchbar und staubig. Außerdem wird das verwendete Geschirr nicht vom Reinigungspersonal abgewaschen aber es stehen auch keine Utensilien um selber abzuwaschen zur Verfügung. Der Rest, also der öffentliche Teil der Anlage wurde von uns nicht benutzt, machte aber einen guten Eindruck, wenn man die Grundidee der Bettenburg mag... W-Lan Empfang war leider mangelhaft: Im Zimmer war es nicht möglich eine Verbindung herzustellen, dafür aber in der Lobby. Selbst trotz günstigem Preis würd ich dieses Hotel nicht nochmal buchen!

Posted by on 27 Feb 2016

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All-inclusive Details

All-inclusive room rates at Zafiro Tropic are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Zafiro Tropic are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Zafiro Tropic offers its guests 4 the outdoor swimming pools, an indoor pool, a 24-hour health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A kids' pool, spa services, and a terrace are also featured at the family-friendly Zafiro Tropic. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Alcudia aparthotel.

  • 319 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1988
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (61.1 km / 38 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Zafiro Tropic offers 319 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Alcudia aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurant Caprice – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Archery on site
  • Fishing nearby
  • Horse riding nearby
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viva Tropic
  • Viva Tropic Alcudia
  • Zafiro Tropic Aparthotel Alcudia
  • Viva Tropic Hotel Apartment Alcudia
  • Alcudia Viva Tropic
  • Viva Tropic Hotel Port d`Alcudia
  • Viva Tropic Majorca, Spain
  • Viva Tropic Puerto Alcudia
  • Viva Tropic Apartment Alcudia
  • Viva Tropic Apartment
  • Zafiro Tropic Aparthotel
  • Zafiro Tropic Alcudia
  • Viva Tropic Hotel Apartment
  • Zafiro Tropic ex Viva Tropic Hotel Apartment Spa
  • Viva Tropic Hotel Apartment Spa
  • Zafiro Tropic Alcudia
  • Zafiro Tropic Aparthotel
  • Zafiro Tropic Aparthotel Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Zafiro Tropic offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.