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Hotel Description

The sightseeing around Capt. Thomson's Resort gets high marks from our customers. During your stay, you're just a quick walk from Cornwall Brothers Museum. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool. This 3-star hotel has 68 rooms. Each room includes amenities such as a balcony and a flat-screen TV.

  • Air-conditioned rooms with balconies, flat-screen TVs and room service (during limited hours)
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the beds
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
  • Free airport shuttle service

Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds with a Private Balcony, River View in the Sunset View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds with a Private Balcony, Castle View, on the Main Channel

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed with a Private Balcony, River View, in the Sunset View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds with a Private Balcony, Castle View, in the Upper Harbor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel

Bed Count 1 King Bed Maximum Occupancy 7 Max

Renovations + Closures

The property is closed during the winter season.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1400 square feet (130 square metres) and includes conference rooms. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, tour or ticket assistance, and vending machine are also featured at Capt. Thomson's Resort. Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 68 guestrooms or units
  • 1400 sq ft of conference space
  • 130 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Watertown, NY (ART-Watertown Intl.) (53.9 km / 33.5 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Capt. Thomson's Resort offers 68 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. 50-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Alexandria Bay hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Riley's By The River – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per stay (4-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort
  • Capt. Thomson's Alexandria Bay
  • Capt. Thomson's Resort Hotel
  • Capt. Thomson's Resort Alexandria Bay
  • Capt. Thomson's Resort Hotel Alexandria Bay

You should know

  • Capt. Thomson's Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.