6 Aug 2022 by Ebrahim Hassan (DOSM)
Sehr geehrter Gast, es tut uns leid, dies zu hören, und noch mehr, einen Kunden zu enttäuschen. Sprechen Sie das nächste Mal bitte mit einem Vorgesetzten und äußern Sie Ihre Bedenken. Wir wollen dafür sorgen, dass solche Fehler nicht noch einmal passieren. Bitte wenden Sie sich telefonisch oder per E-Mail an uns. Wir möchten alles über Ihre Bedenken erfahren und sie am besten ansprechen. Wir freuen uns von Ihnen zu hören. Ihr Feedback macht uns besser. Ansonsten verfolgen wir immer noch die Coronavirus-Verfahren, die Desinfektionsmittel überall und die Warnschilder. Die anderen Dienstleistungen sind von unserem aktuellen Renovierungsplan nie betroffen und die Schließung einiger Bereiche ist etwas vom Gästeservice entfernt. Mit freundlichen Grüßen, Hotelmanagement
The following facilities are closed seasonally each year. They will be closed from 17 October to 1 December:
Aifu Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A kids' pool, a sauna, and a rooftop terrace are also featured at the business-friendly Aifu Resort. Smoking is allowed in designated areas at this 3-star Alexandria hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Aifu Resort offers 86 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a shower. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jasmine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aifu Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
