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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£151* Per night/room 25 Apr - 26 Apr

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Helnan Palestine Hotel, you're just a quick walk from Montazah Palace. Features include free WiFi in public areas, plus 5 restaurants and 3 coffee shops/cafés. This 5-star hotel has 218 rooms. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine with ocean views at Alexandrina, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or body treatments at Helnan Beach SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, a fitness centre and a steam room
  • Steps from Montazah Palace and Montazah Beach

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helnan Palestine Hotel such as the outdoor pool and the fitness centre. There are 5 restaurants and 3 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a steam room, a garden and a terrace. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Alexandria hotel.

  • 218 guestrooms or units
  • 5 dining venues
  • 3 coffee shops
  • 11836 sq ft of conference space
  • 1100 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Alexandria (ALY-Alexandria Intl.) (28.1 km / 17.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Helnan Palestine Hotel offers 218 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Alexandrina – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Al Arz – This restaurant specialises in regional cuisine and serves lunch and dinner.

Asia House – This restaurant specialises in Asian cuisine and serves lunch and dinner.

La Piazza – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Royal Gardens – This restaurant specialises in Asian cuisine and overlooks the pool.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Windsurfing nearby

Spa Services

Helnan Beach SPA has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Valet parking fee: USD 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helnan
  • Helnan Hotel
  • Helnan Palestine
  • Helnan Palestine Alexandria
  • Helnan Palestine Hotel
  • Helnan Palestine Hotel Alexandria
  • Helnan Palestine Hotel Hotel
  • Helnan Palestine Hotel Alexandria
  • Helnan Palestine Hotel Hotel Alexandria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.