4.2 out of 5

"This hotel is simply amazing. I have stayed here twice now and love the service and facilities and location of hotel. Staff are very polite and friend ... " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

Hotel Sercotel Spa Porta Maris puts you in the heart of Alicante, within steps of Museo Volvo Ocean Race and Casino Mediterraneo. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 141 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and balconies. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, minibars, safes, and hairdryers are available.

A day of pampering at Wellness Center Alicante can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Marabierta, serves Mediterranean cuisine. For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the beach and enjoy the onsite free kids' club, fitness centre, and pool loungers. 8611 square feet (800 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 4-star Alicante hotel, you'll be 2.5 km (1.5 mi) from Castle of Santa Barbara.

Hotel Sercotel Spa Porta Maris ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Perfect location and perfect hotel

This hotel is simply amazing. I have stayed here twice now and love the service and facilities and location of hotel. Staff are very polite and friendly, always willing to help. We booked the junior suite overlooking the sea and the views are breathtaking. The sound of the waves is so relaxing. We were able to see the sunrise from our room. The breakfast has a huge selection to choose from and everything is so fresh and flavoursome. The hotel is clean, it’s close to all food restaurants outside. The beach Is within walking distance and taxis are easily sought from outside. There is a long bridge right outside the hotel which makes a nice walk in the evening overlooking the sea. You have a spa joined with the hotel which is nice as they have a pool, jacuzzi and 3 temperatured pool areas and lots more. They have a pool table, PlayStation, table tennis, Foozeball near the bar if you get bored. We dealt with the manager Javier on booking our room and he is fantastic and will ensure you have a pleasant stay at this place. The best rooms to book are the Deluxe ones or Junior Suites. They are more spacious and have a newer look to them. The others are nice too and spacious but depends on how long you go for. Love this place would definitely recommend and book again.

Posted by , from London on 12 Feb 2018

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5 out of 5
5th floor(top) room with amazing view (sea and marina) on the corner of hotel.Many balconies are very small angled in a way that restricts the veiw.Sea view rooms dont get sun for long.Great helpful staff and spotless hotel, food good.lovely coffee!

Posted by , from Scotland on 31 Dec 2017

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4 out of 5

Alicante & Tabarca

Pros: Very friendly staff and the room
Cons: Parking
Location: The best location. It's located between the harbour and the beach. Directly in front of restaurants, casino and a discotheque. City at 5 mins walk.
Alicante is the place to be, lots to do and see. Great restaurants for everyone's taste. Perfect views from the castle Santa Barbara. It's just 45 minutes drive from, Benidorm, Altea and Calpe. Low cost boat trips to the beautiful island of Tabarca

Posted by , from UK on 2 Nov 2017

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5 out of 5

Perfect location

Just a short stroll to the centre of Alicante , with a car park next door (chargeable). Happened to mention , when checking in , that we had to leave too early to take advantage of the lovely breakfast and were immediately told that they would provide a packed breakfast for us to take with us , just ask at reception. Couldn't ask for more ! Not to mention free upgrade . We have stayed here five times now and wouldn't think of staying anywhere else . Maybe not the cheapest but must be among the best .

Posted by , from Wales on 17 Sep 2017

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5 out of 5

I was only there for one night but

Excellent clean room with a gorgeous see a pool view. Will definitely stay again and book to stay much longer.

Posted by , from London on 30 Mar 2017

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5 out of 5

Perfect location in Alicante

We stayed at the Sercote Port Maris in Alicante for a long weekend. The hotel is very well located adjacent to the beach and marina. The hotel is well maintained. The staff are nice and helpful. A special mention for the Receptionist named Nirvana who helped with our check in process and suggested excellent restaurants to visit.

Posted by on 3 Oct 2016

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5 out of 5
tres bel hotel ,personnel tres à l'écoute .un séjour tres agréable

Posted by , from aix les bains on 15 May 2018

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4 out of 5
Hotel parfaitement situé. Personnel très agréable et serviable. Petit dej et spa sont un +. Chambre confortable et spacieuse avec une vue sur la mer magnifique.

Posted by , from igny on 2 Apr 2018

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Comment from Hotel Management

20 Apr 2018 by Patrick D. (Chef d´hébergement).

Je tiens à vous remercier de vos gentils comentaires et d´avoir partagé votre séjour. J´espère avoir l´ocasion de vous acceuillir prochainement.

4 out of 5

Ystävällinen hotelli loistavalla sijainnilla

Erityisen ystävällinen ja palvelualtis henkilökunta. Herkkäunisia sataman puolella olevan discon äänet saattavat hieman häiritä. Huone ja kylpyhuone siistit ja tilavat. Siivouksen taso hirman vaihteleva kahden viikon oleskelun aikana. Sijainti aivan loistava ja keskeinen sataman ja rantabulevardin välissä ja hiekkarannan välittömässä läheisyydessä. Ruokaravintola olisi illalla ollut mukava, toki kahvila palveli hyvin. Kokonaisuutena erittäin miellyttävä ja uuden vierailun arvoinen!

Posted by , from Joensuu on 5 Mar 2018

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3 out of 5

Great location and excellent breakfast

Pros: Location and great breakfast
Cons: Re-build SPA area
Location: Great sea view and beach, short distance to old town and castle of Santa Barbara
Excellent location by the sea, great breakfast with breath-taking sea view. 3rd floor room was quite narrow with basic furniture, reasonable beds, extra bed could have been bigger for our 15-years-old son. Really friendly and helpful staff. SPA area was disappointing because it has not been maintained, for example sauna was in terrible condition.

Posted by , from Espoo on 24 Feb 2018

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About the Hotel Sercotel Spa Porta Maris

Location Plaza Puerta del Mar, 3, Alicante, Alicante 03002

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 01 October until 13 June:

  • Dining venue

The following facilities are closed for Christmas Day (25 December):

  • Full-service spa

Property Features

Hotel Sercotel Spa Porta Maris offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hr business centre and a meeting room are available. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference centres. A terrace, a free kid's club, and multilingual staff are also featured at the business-friendly Hotel Sercotel Spa Porta Maris. For a fee, parking is available. This 4-star Alicante hotel is smoke free.

  • 141 guestrooms or units
  • 5 levels
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Indoor pool
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Alicante (ALC-Alicante Intl.) (12 km / 7.4 mi)
  • Train station: Alacant Terminal Station (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Sercotel Spa Porta Maris offers 141 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer. Alicante's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Marabierta – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine. Open select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Alicante. Services include massages, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The property's children's club is closed September - June. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR13 for adults and EUR12,50 for children (approximately)
  • Valet parking fee: EUR19.95 per day
  • Rollaway bed fee: EUR25.0 per stay
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Spa
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sercotel Spa Porta Maris Alicante
  • Hotel Sercotel Spa Porta Maris
  • Sercotel Spa Porta Maris Alicante
  • Sercotel Spa Porta Maris

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Promotions

10% Spa Discount Offer

Book a stay in any rate category and receive the following:

  • 10% discount on spa services

Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Hydrotherapy Circuit Included

Book a stay in a "With Hydrotherapy Circuit" room category and receive 1 Spa Hydrotherapy Circuit session per person, per day. Each circuit includes thermal springs with cold, warm, and hot water; steam bath; sauna; contrast showers; climatized swimming pool; spa tub; foot bath; and solarium.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Hydrotherapy Circuit Offer

Book a stay in a "Classic Double Room, Harbor View" or "Classic Double Room Single Use, Harbor View" room category for travel March 29-September 30, 2018 and receive access to the spa hydrotherapy circuit session. Each circuit includes thermal springs with cold, warm, and hot water; steam bath; sauna; contrast showers; climatized swimming pool; spa tub; foot bath; and solarium.


Full details at check-in. Access is unlimited March 29-31 and June 21-September 15, 2018; access is limited to 1 session per person/day April 1-June 20 and September 16-30, 2018. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Hydrotherapy Offer


Book a stay in any room or rate category and receive 1 hydrotherapy circuit per person, per day with a view of the bay of Alicante and the Mediteranean Sea. Each circuit includes a cold thermal springs with cold, warm, and hot water; a steam bath, a rain corridor, a Scottish shower and a Finnish sauna, and an outdoor circuit with a heated pool, Jacuzzi and relaxation area.


Full details at check-in. Spa appointment may be required. Guests must bring a swimsuit and bathing shoes for the use of these facilities. Children under 12 years old will not be able to access the Interior Circuit. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates: March 24-31 and June 21 - September 15. Other restrictions and blackout dates may apply.