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5.0 out of 5

"The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She w ... " More

By a verified traveller on Sun 11 Aug 2019

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
£45* Per night/room 6 Apr - 7 Apr

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Royal Park Hotel Almaty, you'll be close to Gabit Musrepov Kazakh Theatre for Children and Youth. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by car from MEGA Park and 10 minutes from Gabit Musrepov Kazakh Theatre for Children and Youth
  • Airport shuttle service available for a fee

Royal Park Hotel Almaty ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royal Park Hotel Almaty

Everyone (1)
5 out of 5
The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She will do her best to make the client happy. My flight was late at night and I was able to do a late checking. My stay was a real plaisant. I wish only the hotel train the staff especially in the restaurant to learn English. Basic English is important to serve client. A need of an English Channel for the TV is important. I could not follow the news around the world during my whole stay.

Posted by on 11 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Nadira Aznabakiyeva

Dear Guest, Thank you for taking your time to leave a review. We are happy to hear that you enjoyed our services. Let us apologize for the inconveniences you faced during your stay. We will take into account above mentioned notes. We hope to welcome you again at Royal Park Hotel! Kind regards, Guest relation manager

About the Royal Park Hotel Almaty

Location Sholokhov St. 29, Almaty, 050011

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Royal Park Hotel Almaty also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Smoking is allowed in designated areas at this 3-star Almaty hotel.

  • 57 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Almaty Station (8.6 km / 5.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal Park Hotel Almaty offers 57 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Television
  • Cable channels
  • Fridge
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Royal Park Hotel Almaty has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Royal Park Hotel Almaty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately KZT 1000 per person
  • Airport shuttle fee: KZT 3000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Park Hotel Almaty
  • Royal Park Almaty
  • Royal Park Hotel Almaty Hotel
  • Royal Park Hotel Almaty Almaty
  • Royal Park Hotel Almaty Hotel Almaty

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.