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Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features such as free valet parking, a free area shuttle and free wired Internet.

  • Free wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the room service
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free local-area, casino and shopping centre shuttle service

Viejas Casino & Willows Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Viejas Casino & Willows Hotel

Couples (1)
5 out of 5
Hotel casino de type Vegas. chambre calme, confortable et bien décorée, très belle salle de bain. parking gratuit. pas mal de choix de restos dans le casino. une bonne adresse!

Posted by on 6 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Claudia T.

Merci d'avoir pris le temps d'exprimer votre merveilleux séjour avec nous. Nous apprécions vos commentaires!

About the Viejas Casino & Willows Hotel

Location 5000 Willows Road, Alpine, CA 91901

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 05 November to 31 March:

  • Swimming pool

Property Features

Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet. Business amenities include a 24-hour business centre and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at Viejas Casino & Willows Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This Alpine resort provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.

The Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Grove Steakhouse – This steakhouse serves lunch and dinner. Open daily.

Baron Long Bar & Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.

Ginger Noodle Bar – This restaurant specialises in Asian cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a steam room, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bowling alley on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 21
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viejas Casino & Resort
  • Viejas Casino Resort
  • Viejas Casino Willows Hotel Alpine
  • Viejas Casino Willows Hotel
  • Viejas Casino Willows Alpine
  • Viejas Casino Willows
  • Viejas Casino & Willows Alpine
  • Viejas Casino & Willows Hotel Resort
  • Viejas Casino & Willows Hotel Alpine
  • Viejas Casino & Willows Hotel Resort Alpine

You should know

  • The seasonal pool will open on 01 April and close on 03 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.