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Hotel Description

Our customers tell us that they can't get enough of the quiet rooms at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle. This 4-star resort has 237 rooms. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and premium bedding
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy a bite to eat at The Buffet, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and low noise level
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free casino, local-area and shopping centre shuttle service

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£60* Per night/room 8 Jun - 9 Jun

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Viejas Casino & Willows Hotel ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Viejas Casino & Willows Hotel

Couples (1)
5 out of 5
Hotel casino de type Vegas. chambre calme, confortable et bien décorée, très belle salle de bain. parking gratuit. pas mal de choix de restos dans le casino. une bonne adresse!

Posted by on 6 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Claudia T.

Merci d'avoir pris le temps d'exprimer votre merveilleux séjour avec nous. Nous apprécions vos commentaires!

About the Viejas Casino & Willows Hotel

Location 5000 Willows Road, Alpine, CA 91901

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 05 November until 31 March:

  • Swimming pool

Property Features

Viejas Casino & Willows Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A casino, a terrace, and tour or ticket assistance are also featured at the business-friendly Viejas Casino & Willows Hotel. Free valet parking is available. This 4-star Alpine resort is smoke free.

  • 237 guestrooms or units
  • 4 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (56.7 km / 35.3 mi)
  • Property shuttles: Free area shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Viejas Casino & Willows Hotel offers 237 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Alpine resort provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

The Grove Steakhouse – This steakhouse serves lunch and dinner.

The North of the Border – This restaurant specialises in Mexican cuisine and serves lunch and dinner.

The Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Caters to adults only
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Self-parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viejas Casino & Resort
  • Viejas Casino Resort
  • Viejas Casino Willows Hotel Alpine
  • Viejas Casino Willows Hotel
  • Viejas Casino Willows Alpine
  • Viejas Casino Willows
  • Viejas Casino & Willows Alpine
  • Viejas Casino & Willows Hotel Resort
  • Viejas Casino & Willows Hotel Alpine
  • Viejas Casino & Willows Hotel Resort Alpine

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.