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4.3 out of 5

"Really friendly staff " More

By a verified traveller on Tue 17 Aug 2021

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Superior Double or Twin Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double or Twin Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double or Twin Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The Swan at Grasmere's great location gets high marks from our customers. During your stay, you'll be within walking distance of The Herdy Shop. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Waggoners
  • Amenities include a terrace and coffee/tea in a common area
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of The Herdy Shop and Grasmere Garden Village
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Swan at Grasmere ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Swan at Grasmere

Couples (6) Family (1) Other (1)
5 out of 5
Really friendly staff

Posted by on 17 Aug 2021

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Comment from Hotel Management

17 Aug 2021 by Guest Experience

Thank you for your feedback, it is greatly appreciated. I will ensure your kind words are passed on to the team. :)

5 out of 5
Staff very friendly and great with the dogs. We love the cosy rooms and log fires.

Posted by , from Barnsley on 7 Mar 2020

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4 out of 5

Very convenient, on roadside but quiet,

Pros: Traditional atmosphere has been retained .
Location: Grasmere village is a tourist hot spot, all coffee shops and gift shops. Wordsworth museum. Even on a grey day the area glows yellow with daffs.
Good food, nicely served. Pity the lovely log fires have given way to log-effect gas, Comfortable. Good walk-in shower. Easy stroll into village.

Posted by , from Scotland on 14 Apr 2018

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4 out of 5

Nice hotel, extras all expensive

We had a lovely stay at the swan. We got a really cheap and good room, but the expenses came whenever we bought anything. The room service menu had not been updated so we got to see how much the prices had been cranked up recently. Most places in the lakes seem to have got a lot more expensive and so it was not the cheap little holiday we were hoping for!

Posted by on 9 Jan 2015

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3 out of 5

Reasonable Value, great location

This was our third time here and whilst is has never been a perfect place you can get good prices if you pick carefully. Paid average £71 per night for three nights for an executive room - this seemed to give us a slightly better view, one bottle of water and dressing gowns in the room compared to a standard double. Not sure if the bed is bigger? They always seem understaffed and breakfast can be a slow process. Although on a main A road it is never busy and really quiet at night.

Posted by on 30 Dec 2014

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5 out of 5

lovely comfortable atmospheric hotel

The Swan is a lovely warm comfortable hotel we were there when the weather was cold wet and windy but it did not spoil our stay the room was large enough warm clean and with a lovely views of the fells. The bar areas and lounge had roaring fires on which added to the ambience of the hotel. Staff welcoming and friendly would recommend to going to the Lakes.

Posted by on 22 Mar 2014

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4 out of 5

Comfortable stay in nice, cosy hotel.

Open fires and comfy chairs add to a country feel. There is a short walk into the village which is a bit of a dark route on an evening but this did not detract from the stay. Staff were friendly and the breakfast was very good. The only down side was the restaurant-high price of the wine in the bar, £9 for a glass of Sauvignon Blanc came as a bit of a shock and meant that we stopped at one!

Posted by on 5 Mar 2014

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4 out of 5

Tres bon hotel

Excellent hotel bien qu'un peu cher. Tres bien situe pour explorer le Lake District, parking gratuit, personnel sympa et chambre particulierement comfortable. Excellent restaurant servant de la cuisine locale ainsi qu'un petit dejeuner copieux.

Posted by on 23 Apr 2014

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Renovations + Closures

This property will be closed from 7 September 2022 to 31 January 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Swan at Grasmere also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. This 3-star Ambleside hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 2 levels
  • Built in 1650
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Swan at Grasmere offers 37 accommodations with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Ambleside hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

Waggoners – This restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Walkers Bar – This bar specialises in British cuisine and serves lunch and dinner.

The Lounge – This lobby lounge specialises in local cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macdonald Swan Ambleside
  • Macdonald Swan Hotel
  • Macdonald Swan Hotel Ambleside
  • Macdonald Swan
  • Macdonald Swan Hotel
  • The Swan at Grasmere Hotel
  • The Swan at Grasmere Ambleside
  • The Swan at Grasmere Hotel Ambleside

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.