27 Feb 2020 by Roberta
Hello there, Thank you for taking the time to leave us such a nice review! We are happy that you had a wonderful stay with us. We put customer experience and satisfaction as our main priority and your review reaffirms the hard work we put in. Also, we appreciate the honesty of your review, we like to know what our guests think, so we can always improve our services. Should you ever return to the city, do not hesitate to contact us again! Warm regards,
13 Dec 2018 by Gerrit
Hello Anonymous, Thank you for the excellent review! The Bickersgracht are, in my opinion, the closest we have to 'typical' apartments in Amsterdam, except for the huge front window, of course. I'm happy you liked the location too, it's a great mix between a quiet place within walking distance of the centre. With warm regards, Gerrit, concierge
10 Feb 2018 by Gerrit, concierge
Hello Gani, I am trying to find the situation you mentioned and if something went wrong, please contact us if it did. If it is only because of the cost I will admit we are not cheap, especially during special events, the high season and weekends. Many of our guests are more than willing to pay this and consider it well worth it. With kind regards, Gerrit, concierge
17 Dec 2017 by Gerrit, concierge
Hello Sonja, Thank you for your great review! I know you did not give us the top score, but we really appreciate taking the effort of listing both positives and negatives. We are personally quite proud of the apartments and are glad found them comfortable. Some people never notice the trains, others do, it is certainly something to be aware of. Thank you again and we hope to see you again. With warm regards, Gerrit, concierge
19 Aug 2017 by Die Bickersgracht-Apartments sind gemütlich und fu
Hello and thank you for the great review and score! I'm happy you enjoyed the location, it is quite centrally located without having all the crowds from the city passing by. I'm sorry the apartment wasn't up to our standards. Next time, if it happens again that is, give us a call and we'll have housekeeping clean it again the next day. With warm regards, Gerrit, concierge
As a guest of Amsterdam Prince Island by YAYs, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Amsterdam Prince Island by YAYs also features concierge services and express check-out. This 4-star Amsterdam aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Amsterdam Prince Island by YAYs offers 26 forms of accommodation which are accessible via exterior corridors and feature espresso makers and a safe. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Amsterdam aparthotel provides complimentary wireless Internet access. 81-cm Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a weekly basis.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 10:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: YAYS Zoutkeetsgracht, Zoutkeetsgracht 116To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests arriving after hours will need to go to the following location to check in: YAYS Zoutkeetsgracht, Zoutkeetsgracht 116
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.