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4.2 out of 5

"Everything was first class. Lovely breakfast. Very friendly staff. My hotel of choice when flying from and to schiphol airport. " More

By a verified traveller on Wed 06 Jan 2021

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£63* Per night/room 15 May - 16 May

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at citizenM Schiphol Airport Hotel. During your stay, you're just a quick walk from World Trade Center Schiphol Airport. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2008, this 4-star hotel has 355 rooms over 5 floors. Enjoy your stay with amenities like a flat-screen TV and premium bedding in each room.

  • Air-conditioned rooms with flat-screen TVs, premium bedding and rainfall showerheads
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 6 meeting rooms and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the proximity to the airport and the area's walkability
  • 0.5 mi (0.8 km) from Rijksmuseum Amsterdam Schiphol and 7.8 mi (12.5 km) from Van Gogh Museum

citizenM Schiphol Airport Hotel ratings based on 39 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Schiphol Airport Hotel

Everyone (30) Couples (6) Family (3)
5 out of 5
Everything was first class. Lovely breakfast. Very friendly staff. My hotel of choice when flying from and to schiphol airport.

Posted by , from St Agnes on 6 Jan 2021

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2 out of 5

Posted by on 7 Feb 2020

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5 out of 5
It's 5 minutes walk from the airport. The room is very clean and quiet. Staff is wonderful. Will certainly return.

Posted by on 26 Dec 2019

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5 out of 5
Location to Schiphol Airport. Modern hotel with excellent room. Safe feeling for solo traveller.

Posted by on 10 Oct 2019

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2 out of 5
I have stayed here at SChiphol Amsterdam airport, since Citizen M was first developed. It is not what it used to be anymore. It is overcrowded, having doubled the number of rooms by building on, they have not however matched it with the public areas, cafe, places to work. It is overcrowded noisy. Food was very overpriced, and the meal i ordered dry and mass produced, and not fresh or of a decent quality. too few staff, and many aspects of service or rooms not working. Electronics in the room were overloaded as wifi in the hotel was poor when the hotel was full. So gaps in TV pictures, and sound in the evening. The "Ipad" controlling everything in the room kept jamming.. Many people i observed walked 5 mins along back to the airport terminals to eat there, or bring food back for half the price and fresh quality. Profit over quality seems to have destroyed what was once a unique hotel concept, especially for a stay prior or post flying long distances.

Posted by on 20 Mar 2019

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5 out of 5
Very convenient for Schiphol stopovers. Nice trendy atmosphere. Decent food and drink

Posted by on 31 Dec 2018

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4 out of 5
Very convenient for the airport, only 5 minutes walk. Friendly helpful staff, pleasant environment and comfortable rooms. The rooms have everything you need apart from tea and coffee facilities. Although pleasant, you wouldn't want to spend too long in the room as its so small. Food is available 24 hrs but to be honest the menu is not great so probably best to stroll over to the airport to eat. All things considered, it offers good value and is fine for one or two nights max.

Posted by on 18 Oct 2018

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5 out of 5

Posted by on 5 Oct 2020

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4 out of 5
Sehr gut als Zwischenstopp direkt am Flughafen Amsterdam

Posted by on 10 Sep 2020

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5 out of 5
Der Empfang an der Reception war hervorragend, die Unterkunft viel besser als erwartet

Posted by , from Basel on 24 Jun 2020

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About the citizenM Schiphol Airport Hotel

Location Jan Plezierweg 2, Schiphol, 1118 BB

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available. WiFi and wired Internet are free in public spaces. There are 6 meeting rooms available. The business-friendly citizenM Schiphol Airport Hotel also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. This 4-star Schiphol hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 5 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Schiphol Airport (AMS) (1 km / 0.6 mi)
  • Train station: Schiphol Airport Station (1.2 km / 0.7 mi)

Room Amenities

CitizenM Schiphol Airport Hotel offers 355 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 43-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 11 AM.

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM – On-site bar. Open 24 hours. Open daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - NL819282212B02

This property accepts credit cards; cash is not accepted

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is NL819282212B02. This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Enhanced food service safety measures are in place.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - NL819282212B02
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.5505 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 12.50 per person (approximately)
  • Late check-out fee: EUR 39.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Airport hotel citizenM
  • citizenM Amsterdam Airport hotel
  • citizenM hotel Amsterdam Airport
  • hotel citizenM Amsterdam Airport
  • citizenM Hotel
  • citizenM Schiphol Airport
  • citizenM
  • Citizenm Schiphol Airport
  • citizenM Schiphol Airport Hotel Hotel
  • citizenM Schiphol Airport Hotel Schiphol
  • citizenM Schiphol Airport Hotel Hotel Schiphol

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.