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11 Aug 2020 by Tristan - Cityden
Hi Jenspa, Thank you so much for the review and feedback. I will discuss the feedback about the cleanliness with the team, so we can improve this. We hope to see you again in the future. Groet, Tristan Cityden
13 Jul 2020 by Beau
Dear Julia, Thank you for your feedback. We are sorry to hear that your stay was not as expected, and we always strive to improve our services. Could you please provide us more information? Best regards,
The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at Cityden BoLo District. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Cityden BoLo District offers 120 air-conditioned accommodations with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lucy's Kitchen – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a 24-hour fitness centre.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 30 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
