"The staff was very welcoming and friendly " More
27 Nov 2022 by Claire
Dear Michael, thank you for staying with us and sharing your positive rating. Kindly note that I have informed the entire team about your kind words! This really made their day. We hope to see you back soon! Best regards, team DoubleTree by Hilton Amsterdam Centraal Station
11 Feb 2020 by Service Executive
Dear Matt, Thank you for this great review and for having been our guest. How wonderful that you have used our prime location to your convenience to get around in Amsterdam, thank you for sharing your thoughts, also regarding the friendliness of the team. Having the chance to welcome you again in near future would be a great pleasure! Warm regards, Johannes
30 Dec 2019 by Service Executive
Dear Guest, Thank you for having been our guest and for your review. I am sincerely sorry to learn that you have been experiencing inconveniences regarding your guest room. Please be assured that only a flawlessly cleaned and functioning guest room meets our high service standards and your description far from this. Further, I regret not to have had met your expectations concerning the view of the standard guest room you booked and urge you to share any kind of concerns with the team to expereicne the outgoing service attitude and care. We very much hope you had a memorable time in Amsterdam and to welcome you again to convince you of our service standards. Warm regards, Johannes
10 Dec 2019 by Service Executive
Dear Guest, Thank you for staying with us and for your review. We are happy that you were satisfied with your stay, however, I do highly regret not to have been able to have been able to provide you with a different bedding type than you initially booked. The team is always doing their utmost to fulfill any guest requests and I regret to have fallen short of your and our expectations here. We hope you had a lovely time in Amsterdam itself as well. Warm regards, Johannes
9 Sep 2019 by Service Executive
Dear Guest, Thank you for this wonderful review of your stay and for having taken a moment to share your experience. The team always strives to provide all our guests with a memorable experience and I am glad that we including our centralized location helped regarding this. The team hopes to be your host again in future! Warm regards, Johannes
3 Jun 2019 by Service Executive
Dear Guest, Thank you for quickly reviewing your recent stay with us. Your score implies that you very much enjoyed your stay with us. We hope you also had a great time in this vibrant city and will chose our hotel again when travels brings you back to the area. Warm regards, Johannes
28 May 2019 by Service Executive
Dear Guest, Thank you so much for quickly sharing your review and for your stay. It is wonderful to see that you enjoyed your time in our hotel and hopefully took home many nice memories. The team cannot wait to welcome you back in future. Thank you for being our guest! Warm regards, Johannes
1 Jun 2023 by DoubleTree by Hilton Amsterdam Centraal Station
Dear Svenja, It is wonderful to receive such a nice review from you. We are happy to see that you liked the central location of the hotel and that the staff was friendly and helpful. We hope you had a great time visiting the city and made some memorable moments! Warm regards, Team DoubleTree by Hilton Amsterdam Centraal Station
1 Jan 2023 by Team DoubleTree
Dear Sven, Thank you for your recent stay at DoubleTree by Hilton Amsterdam Centraal Station. Furthermore, I would like to thank you for your nice comments especially about the breakfast service. we will make sure to pass this to the breakfast team. Sven, hopefully we have the pleasure of welcoming you back in the future.Warm regards,
