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4.2 out of 5

"Clean spacious rooms lenthouse with massive rooftop terrace " More

By a verified traveller on Mon 09 Dec 2019

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Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 18 May - 19 May

Family Room, 1 Double Bed with Sofa bed, Ground Floor

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Grand Hotel Downtown's central location. During your stay, you'll be connected to the convention centre and just a quick walk from Vondelpark. Free WiFi in public areas, a snack bar/deli and breakfast (surcharge) are available. Built in 2012, this 4-star hotel has 46 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars (stocked with some free items) and coffee/tea makers
  • Free WiFi
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests praise the central and quiet location
  • Within a 15-minute walk of Foodhallen and Leidseplein

Grand Hotel Downtown ratings based on 45 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Downtown

Everyone (40) Couples (3)
5 out of 5
Clean spacious rooms lenthouse with massive rooftop terrace

Posted by on 9 Dec 2019

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4 out of 5
The room was larger than i thought and the bed was extremely comfortable. The stay and the shower was amazing. I didn't like being on the ground floor and expected free toiletries would include body cream, but it only had shower gel and shampoo. Staff was friendly and the hotel was in a covenient area.

Posted by on 24 Jun 2019

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Comment from Hotel Management

28 Jun 2019 by Georgios

Dear Sir, Madam, Thank you for your recent stay and for your time to share your feedback. Glad to read that our room stood out from your stay. We are offering 6 different type of rooms and our penthouses on the 6th floor providing unique view from the city and comfort. We welcome all of our guests feedback in order to improve our operations and therefore we would like to thank you for taking the time. All the best,

3 out of 5
The photos on the website are VERY misleading - our room was very small and very basic!! Not at all like the photos

Posted by on 20 May 2019

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Comment from Hotel Management

24 May 2019 by Georgios

Dear Sir, Madam, Thank you for feedback and for your time to share. We are offering 6 different type of rooms, depending of the availability and demand pricing is varies. In all online websites for our guests to book us we promote all type of rooms. Not sure if you have shared your concern with us, we could have assisted you on the spot 24/7. Hope you enjoyed the rest of your stay in Amsterdam. All the best,

5 out of 5
The staff were warm & friendly from check in to check out. Could not recommend this hotel more & hope to be back soon!

Posted by on 15 Apr 2019

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4 out of 5
Penthouse is lovely with a very spacious terrace breakfast very basic

Posted by on 13 Mar 2019

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5 out of 5
It was such an amazing hotel, small but absolutely cozy and warm. The location is great, the hotel itself is surrounded by many restaurants and shops, everything was easily reachable by simply walking. The hotel staff were so kind to us, very welcoming from the first minute until the very last, extremely helpful at all times when any information was needed. Our breakfast was not included yet we loved the fact that the hotel still offers free coffee and snacks in the restaurant area near reception. Overall it was an amazing experience, we were extremely lucky we had the chance to stay in this hotel! Truly recommend it and think it should be rated 5* instead of 4* !

Posted by on 13 Dec 2018

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Comment from Hotel Management

15 Dec 2018 by Kyrillos

Dear Guests, We are very happy to hear that everything about the stay was very good and and that stay has exceeded your expectations as this is what we strive for. We are looking forward to hosting you again in the soon future and hopefully make your stay even more enjoyable. All the best and safe travels.

5 out of 5

Lovely hotel, great location

We stayed in the penthouse suite and the room and space was great, hotel was in a fab location with lots of cafes and restaurants nearby, a nice easy walk into town. Would definitely stay here again.

Posted by , from England on 30 Apr 2018

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5 out of 5

Beautiful

Pros: Everything.
Cons: Nothing.
Loved this hotel. Great location, clean, secure and definitely worth paying the penthouse upgrade! Incredible views from the rooftop balconies.

Posted by , from UK on 22 Mar 2018

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4 out of 5

Lovely clean hotel in a great location

We had a lovely stay in this hotel. Room was very compact but clean and modern with tea making facilities and all that we needed. Perfect location for trams and walking with lovely cafes and shops on the doorstep.

Posted by , from BRISTOL on 31 Dec 2017

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4 out of 5

Great Location, Nice Hotel

Pros: Location
The young man at reception was very helpful with advising us on parking, thank you. The location is great, you can walk the whole of central Amsterdam. There are lots of cafes and restaurants on the same street. The room was OK, it was very small - there is literally no space to put anything (not even 2 cabin size suitcases) it was a struggle. There is one single wardrobe for approximately 7 items and 2 shelves. There is one bed side drawer. The room is too small but was clean and the bathroom was clean and had toiletries.

Posted by , from London on 30 Jun 2017

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Grand Hotel Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • Built in 2012
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Schiphol Airport (AMS) (14.4 km / 8.9 mi)
  • Train station: Amsterdam Zuid Station (3.2 km / 2 mi)
  • Metro station: Bilderdijkstraat Stop (7) (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Downtown offers 46 forms of accommodation with minibars (stocked with some free items) and laptop-compatible safes. 27-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Stocked minibar (select free items)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Grand Hotel Downtown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless checkout is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Noise-free rooms not guaranteed
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 for adults and EUR 7.50 for children (approximately)
  • Self-parking fee: EUR 35 per night (in/out privileges)
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29 (subject to availability)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Downtown Amsterdam
  • Grand Hotel Downtown
  • Grand Hotel Downtown Amsterdam
  • Grand Downtown
  • Grand Hotel Downtown Hotel
  • Grand Hotel Downtown Amsterdam
  • Grand Hotel Downtown Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Grand Hotel Downtown.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.