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4.4 out of 5

"Very nice would definitely stay there again ! One thing was noted that the orange juice at breakfast seem to be watered down !!! " More

By a verified traveller on Thu 06 Feb 2020

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Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£51* Per night/room 28 Mar - 29 Mar

Room, 1 Double Bed, View (Canal View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, View (Canal View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Holiday Inn Express Amsterdam - City Hall get high marks from our customers. During your stay, you're just a quick walk from Nemo Science Museum. Free breakfast, free WiFi in public areas and a bar are available. Built in 2018, this 3-star hotel has 89 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, premium bedding and electric kettles
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the value of their stay and the comfortable guestrooms
  • Within a 10-minute walk of Nemo Science Museum and Rembrandt House Museum

Holiday Inn Express Amsterdam - City Hall ratings based on 71 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Amsterdam - City Hall

Everyone (38) Couples (20) Family (12)
4 out of 5
Very nice would definitely stay there again ! One thing was noted that the orange juice at breakfast seem to be watered down !!!

Posted by , from Edinburgh on 6 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Marko

Dear Sir/Madam, Thank you for taking your time to leave us a ranking review about your stay at Holiday Inn Express Amsterdam City Hall! We are looking forward to welcoming you back in our hotel on your next visit in Amsterdam. Kind Regards, Marko Front Office

5 out of 5
Staff very welcoming, hotel sporless, room lovely and breakfast had a good variety

Posted by , from Scarborough on 20 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Megan, Front Office

Dear Scott, Thank you for your kind review, we are happy to hear that you enjoyed our hotel and hope you will stay with us again. Kind regards,

5 out of 5
I like everything about this hotel. It’s practical & functional. For a 2.5 star hotel, it exceeded my expectations, especially the breakfast! We took the 24 hrs Hop on Hop off city sightseeing tour & this hotel is walking distance from Stop #4 (Gassan Diamonds so from the airport took train to Amsterdam Central then took HOHO bus, got off at #4 & walk to hotel.

Posted by , from Netstal, Switzerland on 10 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Megan, Front of House

Thank you for your positive review, we appreciate it and hope to see you again.

4 out of 5
Location is absolutely perfect just a few minutes to walk to Amsterdam square. Rooms are so clean and bathroom was spotless. Staff are very friendly and helpful. The bar is quite small. Overall excellent experience

Posted by on 13 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Megan, Front Office

Thank you for taking the time to review our hotel, we appreciate your time and hope to see you again soon.

5 out of 5
We had an excellent stay at the Holiday Inn Express. It is in a very favourable location offering excellent transport links. It is very quiet at night so sleeping is not a problem but it is also walking distance to Dam Square and other attractions. The staff were superb and very helpful providing maps and excellent guidance on all aspects of our stay.

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Dulce

Dear guest, Thank you for your lovely review! It is great to hear that the location of the hotel was perfect for your stay here in Amsterdam. We do our best to make our guest stay as good as possible so we really appreciate your feedback about the service of our staff. We hope to welcome you back in Amsterdam once again. Kind Regards, Dulce Front Office

5 out of 5

Posted by on 17 Jul 2019

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Comment from Hotel Management

18 Jul 2019 by Leah

Dear Sir/ Madame, Thank you for giving us a 5 out of 5! We hope you enjoyed Amsterdam and hopefully we can welcome you again in the future! Kind regards, Leah Front Office

5 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Anne

Dear Guest, Thank you for taking your time to leave us a ranking review about your stay at Holiday Inn Express Amsterdam City Hall! We are looking forward to welcoming you back in our hotel on your next visit in Amsterdam. Kind Regards, Anne

5 out of 5
Nice place and good reception. I will recommend this for anyone visiting the city of Amsterdam

Posted by on 3 Apr 2019

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Comment from Hotel Management

4 Apr 2019 by Leah

Dear Guest, Thank you for this lovely review. It;s very nice to hear that you enjoyed your stay. Hopefully we can welcome you again in the future! Kind regards, Leah Front Office

5 out of 5
lovely room with an excellent shower and a safe. Great breakfast in a well equipped breakfast room.VOneery quiet and well thought through. One suggestion: that cleaning staff do not make up the room without permission. they came in one morning early when we were at breakfast and I think pills were thrown out as a result ( they had been left by the bed and maybe were assumed to be rubbish).

Posted by on 31 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Laura

Dear guest, thank you for your review and for your very positive score! We are very happy to see you liked the room and the breakfast! We are sorry about the incident with housekeeping. Of course if they saw any 'Do Not Disturb' sign they would not have came in your room. Hopefully this would not put you off and we can welcome you again in the future! Kind regards, Laura Holiday Inn Express Amsterdam - City Hall.

5 out of 5

Posted by on 5 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Dulce

Dear Guest, Thank you for your feedback! We hope you had a lovely time in Amsterdam. Hopefully we can welcome you again in the future! Kind regards, Dulce Front Office

About the Holiday Inn Express Amsterdam - City Hall

Location Valkenburgerstraat 14-16, Amsterdam, NL 1011 LZ

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Amsterdam - City Hall. This 3-star Amsterdam hotel is smoke free.

  • 89 guestrooms or units
  • 7 levels
  • 3 buildings
  • Built in 2018
  • Continental breakfast (free)
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Schiphol Airport (AMS) (21.9 km / 13.6 mi)
  • Train station: Rokin Station (1.5 km / 0.9 mi)
  • Metro station: Mr. Visserplein Stop (0.4 km / 0.3 mi)

Room Amenities

Holiday Inn Express Amsterdam - City Hall offers 89 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Bar – On-site bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Amsterdam City Hall Hotel
  • Holiday Inn Express Hall Hotel
  • Holiday Inn Express Amsterdam City Hall
  • Holiday Inn Express Hall
  • Express Amsterdam City Hall
  • Holiday Inn Express Amsterdam - City Hall Hotel
  • Holiday Inn Express Amsterdam - City Hall Amsterdam
  • Holiday Inn Express Amsterdam - City Hall Hotel Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.