"Great location, but our room and bathroom needed updating. Ditch the strange mattress topper that kept sliding off the bed, dangerous and unstable whe ... " More

By a verified traveller on Sat 28 Jul 2018

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Hotel Description

Our customers tell us they enjoy Hotel Avenue's central location. During your stay, you'll be connected to a shopping centre and just a quick walk from New Church. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This 3-star hotel has 82 rooms over 6 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, coffee/tea makers and hairdryers
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Within a 10-minute walk of Royal Palace and Nieuwmarkt Square

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Triple Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Avenue ratings based on 127 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Avenue

Everyone (17) Couples (48) Business (2) Family (21) Friends (23) Other (11)
5 out of 5
Great staff, great location, great view, liked the quirkiness of the ferry, very quiet, very friendly!!

Posted by , from Southampton on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Ester

Dear Gibbsy, Thank you for taking the time to complete a survey and express your comments regarding your recent stay with us. All your comments are of great importance to us and will help us in our efforts to continuously maintain and improve our standards to the level you may expect from us. Therefore your suggestions are very much appreciated and always reviewed. It has been a pleasure to welcome you and we look forward to welcome you again in the Avenue Hotel for a future stay in Amsterdam. Kind Regards, Ester Reception Avenue Hotel Amsterdam

4 out of 5
Location is what is best at this hotel. Staff were pleasant. Breakfast was adequate. No problem checking in or out. Was able to leave my luggage at hotel.

Posted by on 28 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Ester

Dear guest, Thank you for your stay and your time and effort to write us a review. We are pleased to hear that you enjoyed the location, the staff and the breakfast in the hotel. We will share your nice words with everyone in the team! We hope to welcome you again in the future! Kind Regards, Ester Reception Supervisor

3 out of 5

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Reception

Dear Guest, Thank you for your stay and your time to write a review. We hope to welcome you again in the future! Kind Regards, Ester Reception

3 out of 5
Check in time was at 14:00pm we got there 10 minutes early we was told we had to wait another hour so we walked round for an hour and come back to attempt to check in once more and we was told we had to wait another hour in the end 2 hour and half went by and we got to check in to our hotel room however our key didn’t work and we needed a member of staff to open it every time we wanted to get back into the room, the plug at the side of the bed made noises when I attempted to plug something in so we was unable to use it. We won’t be staying at the hotel again.

Posted by on 25 Feb 2019

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Comment from Hotel Management

10 Mar 2019 by Avenue

Dear, Thank you for taking the time to write us some feedback about your recent stay at the Avenue Hotel. We are so sorry about the inconveniences of your room. We will direct this immediately. Kind regards, Team Avenue

5 out of 5
Nice hotel location about 5-10 minutes walk from Central Station. Rooms were comfortable, clean, and the bed was not bad. All in all, perfect for a few days if you want somewhere simple and clean to rest at night with not much walking to get there.

Posted by , from Bristol, GB on 27 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Ester

Dear Rio, Thank you for your review. We are happy to hear that you enjoyed the rooms, beds and the location of the hotel! We hope to welcome you again in the future! Kind Regards, Ester

3 out of 5
Good location, however room cleanliness was not satisfactory at all.

Posted by on 26 Sep 2018

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Comment from Hotel Management

3 Nov 2018 by Elaha

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Team Avenue

3 out of 5

Ideally located for walk in to Amsterdam.

Pros: Location.
Cons: Breakfast was ok but slightly disappointed with hot food. Bacon was tasty though didn’t look great. Scrambled eggs had a strange texture.
Location: Close to train and tram for travel to different parts of the city.
Everyone very friendly and a great location to explore from being a short walk from Amsterdam central.

Posted by , from preston on 30 Jul 2018

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4 out of 5

Avenue Hotel. Take note!

Great location, but our room and bathroom needed updating. Ditch the strange mattress topper that kept sliding off the bed, dangerous and unstable when sitting on the bed. Staff excellent and very helpful, breakfast was good and good variety of foods.

Posted by on 28 Jul 2018

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4 out of 5
Great position close to central station Tram line station right outside Staff helpful Would be an improvement if more tea and coffee facilities in the room with cups.

Posted by , from Southampton on 27 Apr 2018

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4 out of 5
It was a great stay it was are second time here and everything was great

Posted by , from london on 2 Mar 2018

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Comment from Hotel Management

21 Apr 2018 by Elaha

Dear Paul Thank you for the great review of our hotel! We are glad that you enjoyed your stay again and hope to welcome you soon for the third time. Kind regards, Elaha Front Office

Property Features

As a guest of Hotel Avenue, you'll find tour or ticket assistance, vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Avenue also features gift shops/news stands, coffee/tea in common area, and concierge services. Parking is available for a fee. This 3-star Amsterdam hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (20.5 km / 12.8 mi)
  • Train station: Amsterdam Central Station (2.4 km / 1.5 mi)
  • Metro station: Amsterdam Central Metro Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Avenue offers 82 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.50 for adults and EUR 5 for children (approximately)
  • In-room safe fee: EUR 2.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Avenue Amsterdam
  • Hotel Avenue
  • Avenue Amsterdam