16 Sep 2019 by Di-Ann
Dear Guest, We are very disappointed that you are not happy with your stay at our property. We would appreciate if you write what you did not like.
20 Jul 2019 by Di-Ann
Thank you very much. We appretiate your opinion. Looking forward to your next visit.
26 Mar 2019 by Nik
Following your review we can say that you really were not at your place. At our place TV works, fridge works, WiFi works perfect . Coffee machine is available at the reception desk for the price of €0,50 only. Even if you are not satisfied with your own choice please be objective and do not give wrong information.
19 Dec 2018 by BHLBV
Dear Anonymous, Thanks for staying with us and your wonderfull review We appreciate your feedback! The staff of our small hotel in the centre of Amsterdam do their utmost to satisfy our guests. With kind regards, Management Di-Ann City Centre Hotel
4 Aug 2019 by Di-Ann
Lieber Gast, Wir sind enttäuscht, dass Sie Ihren Aufenthalt in unserem Haus nicht genossen haben. Wenn Sie uns Ihre Reservierungsnummer mitteilen würden, könnten wir genau prüfen, wo diese Probleme liegen.
3 May 2019 by Nik
Thanks .We appreciate your opinion.
3 May 2019 by Nik
Arvoisa vieras, Jyrkät portaat kuvataan verkossa ja niiden ei pitäisi olla yllätyksiä. Emme koskaan saaneet teistä karjaa henkilökunnan puolesta, muuten tutkisimme tapauksen.
3 Apr 2019 by Nik
It is sad that you are not satisfied with your stay at our hotel. We understand that sometimes people may overestimate their expectations. We wish you to have a suitable for you place to stay in Amsterdam during your next trip.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
As a guest of Hotel Di Ann Amsterdam City Centre, you'll find a terrace, tour or ticket assistance, and vending machine. Public spaces have free WiFi. This Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Hotel Di Ann Amsterdam City Centre offers 41 accommodations with a safe and free toiletries. Televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 2 stars.