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4.2 out of 5

"The hotel is absolutely stunning!! The rooms were very clean, all the facilities were great, loved the coffee machine in the room, topped up daily too ... " More

By a verified traveller on Thu 12 Mar 2020

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Economy Double Room, 1 Double Bed (No View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£48* Per night/room 7 Mar - 8 Mar

Superior Suite, Mezzanine

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Mercier's great location. During your stay, you're just a quick walk from Anne Frank House. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 46 rooms. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with cable TV, room service (during limited hours) and premium bedding
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from The 9 Streets and 3 minutes on foot from Anne Frank House

Hotel Mercier ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Mercier

Everyone (11) Couples (7) Family (3)
5 out of 5
The hotel is absolutely stunning!! The rooms were very clean, all the facilities were great, loved the coffee machine in the room, topped up daily too!! Staff were extremely helpful and very friendly, would a 100% recommend this hotel, it’s in a fab location too!!!

Posted by on 12 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Receptie

Dear Guest, We would like to thank you very much for sharing your experience online. We are happy to read that we have been able to provide you with an extraordinary stay here in Hotel Mercier. Rest assured, your compliments will be shared with our entire team. We look forward to welcoming you back to Hotel Mercier! With kind regards, Mantas Team Hotel Mercier

5 out of 5
Very clean and tidy and a great location. Staff friendly and easy check in and check out!

Posted by on 19 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Hotel Mercier

Thank you for the review. Hope to see you next time!!! Kind regards, Hotel Mercier

5 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Team Hotel Mercier

Dear Guest, We thank you for sharing your review online about your recent stay at Hotel Mercier. We are delighted to know that you have enjoy your time with us. We hope to see you back! Kind regards, Anastasiia Team Hotel Mercier

5 out of 5
Great location, 10 mins walk from the main ( Dam ) square. Staff all very polite, quiet at night, hotel very clean and tidy with nice seating areas to sit with a drink. Breakfast good (didn't eat lunch or dinner there) and room had everything you need.

Posted by on 12 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Reception

Dear Altijd10, Thank you for giving us an excellent rating on Exepdia. We are very happy to read such a positive review. Your satisfaction is our highest priority and we strive to provide you with a service that exceeds your expectations. We are happy to have given you the service and experience we are aiming for. Thank you for staying at hotel Mercier, we would be thrilled to welcome you back another time soon. With Kind Regards Team Hotel Mercier Mortis

5 out of 5
Great location, lovely rooms and facilities and staff are really friendly and helpful.

Posted by on 31 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Mihai

Dear Guest, Thank you for sharing your experience with us. It is lovely to read you enjoyed your stay at our hotel. Thank you for your compliments about the room, staff and location. We appreciate your feedback. We will share your feedback with our management. We hope to welcome you back anytime. Kind regards, Mihai -Team Hotel Mercier

4 out of 5
This hotel is beautiful, the interior is very modern and the room that we had was perfect! Upon check-in I was told that even after booking a queen size room, I was to be given a room with two single beds, which drifted apart as soon as the fella attempted to lean over to my side, or I could pay an extra £15 a night for an upgrade!!!!! Don’t remember the booking saying that the queen room was not guaranteed, and if I wanted to pay more I would’ve booked somewhere else!?! The next day I went down to reception to ask if they can change the room to at least a double, and after saying they couldn’t change the room they said they would change our bed into a double, which they then did...so not sure why they didn’t do this at check-in, maybe couldn’t be bothered? Location: Bit of a walk to the centre, isn’t a perfect location for the hotel but the hotel is so nice to get back to we didn’t regret booking it.

Posted by on 7 Mar 2019

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Comment from Hotel Management

12 Mar 2019 by Dami

Dear guest, Thank you for your lovely review. Your feedback is very much appreciated. It is very pleasant to hear that you like our interior and the room that you have stayed in. Our apologies for the fact that the room did not have a double bed at first when you checked in. However, a request for a double bed is based on availability. Unfortunately on your day of arrival we had no double bed available in the roomtype you have booked, this is why my colleague offered you an upgrade to a roomtype which would have one. On the day of your arrival there was also no topper available any more but the day after there was. This is why we offered to make your room a double the next day. We do understand that this was inconvenient, again our sincere apologies. We are very happy to hear that beside from the inconvenience you have experienced, you enjoyed your stay at Hotel Mercier. Thank you again and we would love to welcome you back to Amsterdam some time. Kind regards, Team Hotel Mercier

5 out of 5
Extremely stylish hotel throughout, large room, very clean and staff very friendly. Would love to stay again.

Posted by on 2 Mar 2019

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Comment from Hotel Management

3 Mar 2019 by Team Hotel Mercier

Dear Guest, Thank you for taking the time to write a review about your stay in Hotel Mercier. It is lovely to read that you enjoyed your stay with us. We would like to thank you for the compliments about the room, the style of the hotel and the staff. We would love to welcome you again. With kind regards, Maxime

3 out of 5

Posted by on 5 Aug 2020

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Comment from Hotel Management

5 Aug 2020 by Receptie

Dear Guest, Thank you for taking the time to review your stay we highly appreciate it. We hope you had a pleasant stay and enjoyed Amsterdam. We would love to welcome you back anytime. Kind regards, Roos Team Hotel Mercier

5 out of 5
Sehr gut gelegen! sehr freundliche Angestellte. Angebot betr Verpflegung / Frühstück sehr gut. Sehr zu empfehlen

Posted by on 11 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Receptie

Dear Madam/Sir , First of all, we would like to thank you for taking the time to post your review online. The team and I certainly feel humbled by your kind words. It would be our pleasure to welcome you once again at Hotel Mercier! With kind regards, Jay Dipotaroeno Team Hotel Mercier

3 out of 5
Hotellin sijainti hyvä. WC:ssä ei lavuaaria ja huone melko kylmä. Kylpyhuonessa ei ollenkaan ovea. Toinen sängynvalo ei toiminut.

Posted by on 6 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Receptie

Dear Madam/Sir, Thank you for sharing your experiences of your stay at Hotel Mercier. We really appreciate your feedback, as we are always aiming to improve our performance and services. We are happy to read that you were satisfied with our location and surroundings of the hotel. I am sorry for the inconvenience you have experienced. I will share your feedback with management so we see how we can improve this in the future. Thank you for staying at Hotel Mercier. We would love to have the opportunity to welcome you back again. With Kind regards, Carlo Team Hotel Mercier

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hotel Mercier also features tour or ticket assistance, a garden, and concierge services. This 4-star Amsterdam hotel is smoke free.

  • 46 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Schiphol Airport (AMS) (17 km / 10.6 mi)
  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (2.6 km / 1.6 mi)
  • Metro station: Westermarkt Stop (0.2 km / 0.1 mi)

Room Amenities

Hotel Mercier offers 46 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Hotel Mercier has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per day
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 7.50 and EUR 20.95 for adults, and EUR 7.50 and EUR 9.95 for children (approximately)
  • Nearby parking fee: EUR 45.00 per day
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercier Amsterdam
  • Mercier Amsterdam
  • Hotel Mercier Hotel
  • Hotel Mercier Amsterdam
  • Hotel Mercier Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.