1 Apr 2019 by Floris Wulfers, Guest Relations
Dear guest, Thank you for leaving such a positive review! We are glad to hear that you enjoyed the hotel and our amenities. Indeed the hotel is slightly further away from the centre, however luckily easy to reach via the new metro lines in 10 minutes. We hope to welcome you back in the near future and to make you feel at home! Warm regards,
6 Nov 2018 by Darin Shariffali Guest Relations Officer
Dear Madam, Thank you for you comment and sorry for the inconvenient that might have cause you in regards to the tv. We will check with the concern departments. Looking forward to your third visit. Best Regards,
27 May 2019 by Darin Shariffali Guest Relations Officer
Dear Guest, We are happy to learn that you found our location is easy to get access. We hope you the lovely city of Amsterdam and your stay with us. Best Regards,
8 Jan 2019 by Floris Wulfers, Guest Relations
Dear guest, Thank you very much for taking the time for leaving such a positive review! We are very much looking forward to welcome you back in the near future. Warm regards,
Hotel Okura Amsterdam offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Okura Amsterdam. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hotel Okura Amsterdam offers 300 accommodations with minibars and espresso makers. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:30 AM.
Ciel Bleu Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner. 2-star Michelin rating. Reservations are required.
Yamazato Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open selected days.
Sazanka Restaurant – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Serre – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Nagomi Gym & Wellness has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for EUR 0,01 for any bookings where payment for the stay will be made on site instead of at the time of booking.
The following information is provided by the property: As per the Dutch Uniform Conditions for the Hotel and Catering Industry (UVH) the hotel is not responsible for damage in the rooms, misbehavior by the guest and theft of guest’s possession.
Hotel Okura Amsterdam offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a EUR 100 deposit by credit card or a EUR 200 deposit for onsite payments by debit card or cash at check-in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of the Leading Hotels of the World.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.