4.3 out of 5

"Lots of places to see but not enough time, overall very enjoyable. " More

By a verified traveller on Mon 02 Oct 2017

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Hotel Description

Our customers tell us they enjoy the room service at Hotel Okura Amsterdam. During your stay, you're just a quick walk from Albert Cuyp Market. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. Built in 1971, this 5-star hotel has 300 rooms over 23 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine at Ciel Bleu Restaurant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages, facials or body scrubs at Nagomi Spa and Health
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests praise the central and quiet location
  • Within a 15-minute walk of Heineken Experience and RAI Exhibition and Congress Centre
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee

Room (Adjoining)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Suite (Junior, City view, Business Lounge Ac)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Room, Business Lounge Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room (Business Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Okura Amsterdam ratings based on 50 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Okura Amsterdam

Everyone (16) Couples (22) Business (2) Family (3) Other (1) Friends (4)
5 out of 5
The hotel was really nice with good amentities. A little out of the centre but that was fine for what we were looking for.

Posted by on 25 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Floris Wulfers, Guest Relations

Dear guest, Thank you for leaving such a positive review! We are glad to hear that you enjoyed the hotel and our amenities. Indeed the hotel is slightly further away from the centre, however luckily easy to reach via the new metro lines in 10 minutes. We hope to welcome you back in the near future and to make you feel at home! Warm regards,

5 out of 5
Second time at the Okura and loved it just as much as the first. Only thing is that the hotel said the junior executive suite would have a TV in the bathroom but sadly it didn’t.

Posted by , from London on 29 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Darin Shariffali Guest Relations Officer

Dear Madam, Thank you for you comment and sorry for the inconvenient that might have cause you in regards to the tv. We will check with the concern departments. Looking forward to your third visit. Best Regards,

1 out of 5
The hotel is too expensive to stay at not even talking about to eat or drink at the bar too overrated for nothing sake my friend and I paid €120 for gin and tonic (double shot) Nothing special at okura it’s just a normal. 5 star hotel I don’t believe the hotel deserve 5* status We Pre booked the hotel for €500 for 2 night 3 days.. but when we got there we paid €800 telling us about tax and exral Payment. Never again okura is a wrap!

Posted by , from london on 4 Sep 2018

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5 out of 5

Holiday Experience

Lots of places to see but not enough time, overall very enjoyable.

Posted by , from London on 2 Oct 2017

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5 out of 5

Brilliant hotel with amazing restaurants

I thoroughly enjoyed staying at hotel okura. It was really close to Rai centre where I was attending a convention. It's a smart and modern hotel. They have some amazing Japanese restaurants as well as other restaurants

Posted by , from singapore on 23 Nov 2016

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5 out of 5

Short Break

Excellent hotel and good value through e bookers. Pool area was at additional cost and the breakfast was pretty expensive. Room was superb.

Posted by on 15 Mar 2016

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4 out of 5

Lovely three night stay

A super hotel that in many ways meets its high standards. Lovely coffee machine in rooms, superb clean bathroom and bedroom, very comfortable. However, the use of gym, sauna and pool was an additional charge per day which we did not appreciate and the selection of channels on the TV were't particularly entertaining and movies were of course an additional charge. Would have liked a few more tea bags and creamer in the room, felt we were on minimum supplies! Overall however, we enjoyed the situation of the hotel, enjoyed the bike hire (although again, obviously at an extra cost!!) from the hotel - added to convenience. Very friendly staff.

Posted by on 3 Jan 2016

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5 out of 5

Great place

Hotel was very nice. Very near to central Amsterda, and not far from many great restaurants and bars. The room was very nice, very clean and a great view. I'd say the room service and pay-per-view films were a bit pricey. Nevertheless a great hotel. Will definitely go back soon

Posted by on 17 Nov 2015

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4 out of 5

Weekend trip

Hotel is in a good, quiet area, but still only a 15 min walk from main attractions. Had a lovely room facing the canal. Room was clean and a good size. Tried running a bath twice, but water was only lukewarm. Would of been nice after a day walking around! Staff were really helpful and pleasant to talk to. Would have liked to eaten or had a drink at hotel, but prices were out of our range, shame as looked good. Hired bikes from hotel for a day, a real must! Be aware of the city tax added to bill and the bond of 300 Euros for room taken from card on check in! Would highly recommend this hotel and definitely return. Enjoy!

Posted by on 8 Oct 2015

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5 out of 5

beautiful hotel

Lovely hotel with friendly helpful staff. Tram stop a few mins round the corner which takes u to museums area in 15mins. 23rd floor bar is worth a visit with cosy seating and great views

Posted by on 12 Sep 2015

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Property Features

Hotel Okura Amsterdam offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Okura Amsterdam. For a fee, parking is available. This 5-star Amsterdam hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 23 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1971
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (15.1 km / 9.4 mi)
  • Train station: Amsterdam RAI Station (2.1 km / 1.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Okura Amsterdam offers 300 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Ciel Bleu Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner.2-star Michelin rating. Reservations are required.

Yamazato Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open selected days.

Sazanka Restaurant – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. 1-star Michelin rating. Reservations are required. Open daily.

Serre – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Nagomi Spa and Health has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property will place a credit card authorization for EUR 0,01 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pets

  • Pets: EUR 35 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property requires a EUR 100 deposit by credit card or a EUR 200 deposit for onsite payments by debit card or cash at check-in For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32.50 per person (approximately)
  • Fee for in-room wired Internet: EUR 0.00 per night (rates may vary)
  • Self-parking fee: EUR 49.00 per night
  • Valet parking fee: EUR 49.00 per night
  • Pet fee: EUR 35 per pet, per night
  • Rollaway bed fee: EUR 70.0 per day
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Okura Amsterdam
  • Hotel Okura
  • Okura Amsterdam
  • Okura
  • Okura Hotel Amsterdam
  • Amsterdam Okura Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.