"Such a great location hassle free stay walk to all the attractions in Amsterdam beds are so comfy " More

By a verified traveller on Tue 13 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the breakfast at Hotel The Exchange. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a coffee shop/café and self-parking (surcharge) are available. Built in 1960, this 3-star hotel has 61 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, down duvets and phones
  • Free WiFi
  • Enjoy a bite to eat at the Cafe
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests like the accommodation for the comfy beds, overall comfort and low noise level
  • Just a 4-minute walk from Dam Square and 5 minutes on foot from Madame Tussauds

Comfort Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£109 per night

Economy Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel The Exchange ratings based on 101 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel The Exchange

Everyone (23) Couples (44) Business (1) Family (1) Friends (23) Other (7)
2 out of 5
The hotel room was tiny. There was no hanging space. No plug for the basin. We felt we were overcharged for the room and despite a request for a plug we were ignored. Would not recommend this hotel to anyone.

Posted by on 18 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Hotel The Exchange Team

Thank you for your feedback. We are sorry to read your stay wasn't as good as expected. We do hope we may welcome you again. Kind regards, Hotel The Exchange Team

5 out of 5

Great location lovely stay

Such a great location hassle free stay walk to all the attractions in Amsterdam beds are so comfy

Posted by , from ireland on 13 Mar 2018

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Comment from Hotel Management

17 Mar 2018 by Hotel The Exchange Team

Dear Laura, thank you for taking the time to post this nice review. We are pleased to read you enjoyed your stay in Hotel The Exchange and liked our comfy beds. As all our 61 rooms are different, we hope we may welcome you again in one of our other rooms. Kind regards, Hotel The Exchange Team

5 out of 5

Good price for the location, nice place and staff

Good price for the location. Nice place and staff.. . ....

Posted by on 25 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Kind regards, Hotel The Exchange Team

Thank you for your nice review. We are pleased to read you enjoyed your stay in Hotel The Exchange. As all our 61 rooms differ from each other, we hope we may welcome you again in one of our other rooms.

4 out of 5

Lovely hotel in the centre of everything

Lovely hotel but you get what you paid for. We loved our stay just wish the hotel was a little bigger. Other than that it was a pleasant stay!

Posted by , from southampton on 20 Jan 2018

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Comment from Hotel Management

20 Jan 2018 by Hotel The Exchange Team

Dear Mathawee, thank you for your review. We are happy to read you enjoyed your stay in Amsterdam. As all our 61 differ in size and design, we hope we my welcome you again in one of our bigger rooms. Kind regards, Hotel The Exchange Team

3 out of 5
Pros: The location
Cons: The cleanliness
I stayed 3 nights at this hotel, the location was great just a few steps from the central train station, a bit noisy in the evenings but ok. The only problem was the cleanliness, I found under the bed rags for cleaning.

Posted by on 13 Dec 2017

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Comment from Hotel Management

13 Dec 2017 by Kind regards, Hotel The Exchange Team

Thank you for your feedback. We are happy to read you enjoyed you stay in our hotel and liked our central location. Moreover, thank you for your feedback. We hope to see you back in Amsterdam.

2 out of 5
Very basic,only the bed to sit on and no place to hang our clothes. No windows with a view ,looking out at a concrete wall.couldnt tell day from night .Very disappointed.Had to give 25 euro tax money which I hadn't known about at the desk on arrival. Only good thing about hotel is it's near Dam square....

Posted by on 13 Nov 2017

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Comment from Hotel Management

14 Nov 2017 by Kind regards, Hotel The Exchange

Thank you for your review. We are sorry to read your stay wasn't as good as expected. We are pleased to read that you did enjoy the central location.

5 out of 5

Great location and price!

The entrance is daunting being so narrow but isnside is completely different. Beds are comfy, good-sized bathroom and close to many tourist sites. Very close to the Red light district, body world, sex museum and the train station (6 min walk). Would return!

Posted by , from I on 3 Jun 2017

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Comment from Hotel Management

11 Jun 2017 by Hotel The Exchange Team

Dear Jordan, thank you for your nice review. We hope we may welcome you again. Kind regards, Hotel The Exchange Team

4 out of 5

Perfect location and really unique

Pros: The location and the fact it had some personality
Cons: Perhaps a breakfast service
Location: This is as central as you could wish for so just go for it.
This hotel is really nice, very comfortable and you couldn't ask for a better location.

Posted by on 21 May 2017

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Comment from Hotel Management

23 May 2017 by Hotel The Exchange Team

Thank you for your feedback. We are happy to read that you enjoyed your stay. You can have breakfast all day in our Café Stock. Kind regards, Hotel The Exchange Team

5 out of 5

great hotel in great location

The room was small but we didn't came to Amsterdam to spend our time in the hotel so it doesn't really matter. The staff was great and the room was very clean.

Posted by on 9 Nov 2016

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Comment from Hotel Management

11 Nov 2016 by Hotel The Exchange Team

Thank you very much for your review! We are happy to hear that you enjoyed our service. Kind regards, Hotel The Exchange Team

4 out of 5

Pleased with our visit

This hotel is located right in the heart of Amsterdam, close to dam square where you are surrounded by shops, restaurants and tram lines to popular attractions. We took a 40 minute walk to the Heineken museum where we discovered a great deal of Amsterdam and took a tram back which dropped us right near the hotel at only 2.90 euros. Some members of staff weren't particularly welcoming and didn't seem to offer the best possible customer service however we did not let this affect our stay at hotel the exchange. The room decor was fab and the cleanliness was great. Will definitely consider staying again.

Posted by on 8 Sep 2016

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Comment from Hotel Management

27 Sep 2016 by Hotel The Exchange Team

Thank you very much for this great review! We hope to see you back soon. Kind regards, Hotel The Exchange Team

About the Hotel The Exchange

Location Damrak 50, Amsterdam, 1012 LL

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and express check-in are also featured at the boutique Hotel The Exchange. Parking is available for a fee. This 3-star Amsterdam hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 7 levels
  • Built in 1960
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (21.4 km / 13.3 mi)
  • Train station: Amsterdam Central Station (2.2 km / 1.4 mi)
  • Metro station: Amsterdam Central Metro Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel The Exchange offers 61 forms of air-conditioned accommodation with laptop-compatible safes and free toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. Bathrooms include a bath and shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested.Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Stock – On-site Cafe. Guests can enjoy al fresco dining (weather permitting).

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in. Alternative arrangements can be made via a third party form and must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Union Pay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 52.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Exchange Amsterdam
  • Hotel Exchange
  • Exchange Amsterdam

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.