9 Aug 2019 by Joanne - front Office Manager
Dear Anonymous, Thank you for taking the time to leave your very valuable feedback. I am extremely sorry that you have had this experience in the hotel. Let me assure you that your comments have been shared with our housekeeping, maintenance and front desk team allowing us to take the necessary measures to improve on this. I do hope we can welcome you back at some point in the future, as I am a firm believer in second chances and would love to be able to show you the service level we so often get praised for. Kind regards,
Leonardo Hotel Amsterdam Rembrandtpark offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 1259 square feet (117 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Leonardo Hotel Amsterdam Rembrandtpark. A round-trip airport shuttle (available at scheduled times) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , WiFi (surcharge) , Free wired Internet , Wired Internet access - surcharge
Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Leonardo Hotel Amsterdam Rembrandtpark offers 446 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
Floor17 – This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Floor 17 Rooftop Terrace – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby shop – On-site coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Special check-in instructions:
Airport shuttle service is available at scheduled times from 7 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered at scheduled times from 7 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit of EUR 50 per night but will not exceed EUR 150 per stay. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.