4.3 out of 5

"Loved it there! Excellent facilities, nice rooms, great breakfast, very professional stuff. Would recommend it to anyone! " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

Our customers tell us they enjoy the public transport around Mercure Hotel Amsterdam City. During your stay, you're just a quick walk from Amstel Business Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1990, this 4-star hotel has 368 rooms over 18 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Enjoy international cuisine while dining at Bar/Lounge FLOOR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the bar and the comfortable guestrooms
  • Just a 5-minute drive from RAI Exhibition and Congress Centre and a few minutes from Amstelpark

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£89 per night

Business Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Family Room (Club)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Privilege, Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mercure Hotel Amsterdam City ratings based on 33 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Amsterdam City

Everyone (16) Couples (7) Business (1) Family (4) Friends (3) Other (1)
5 out of 5
Very nice hotel excellant conditions bed was so comfortable

Posted by on 4 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by Ben Breekveldt

Dear Guest, Thank you for your amazing review! We are happy that you like our hotel so much and that you slept very well in our comfy beds. We hope to host you again in the future. Kind regards, Ben Breekveldt Management Assistant

5 out of 5
We were so lucky to get the end room on the 15th floor. Panoramic views on 2 sides. Rooms were clean and well-stocked. Close to a station. Quiet area as well.

Posted by on 21 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Ben Breekveldt

Dear guest, Thank you for rating our hotel. We are happy that you enjoyed the panoramic view and had a pleasant stay at the Mercure Hotel Amsterdam City. We hope to welcome you to our hotel again in the future. Kind regards, Ben Breekveldt Management Assistant

5 out of 5
Loved it there! Excellent facilities, nice rooms, great breakfast, very professional stuff. Would recommend it to anyone!

Posted by on 13 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by RvH

Dear Guest, Thank you very much for leaving us your review and kind words! We are glad we have been able to deliver you a wonderful experience, and we hope your next visit will be as pleasant as this one. Sincerely, Renske van Hoof, Management Assistant

4 out of 5

Close to metro station

Me and my partner really enjoyed our experience with mercure hotel, friendly staff, easy access to the metro station and lovely rooms, only thing we didn't enjoy was the good variety, breakfast was great but lunch and dinner options didn't vary enough for us. Apart from that excellent

Posted by , from amsterdam on 12 Sep 2017

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5 out of 5
Nice, close to metro stop, comfortable and enjoyable room, free access to cooler, lovely bar

Posted by on 9 Jun 2017

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4 out of 5

A bit too far from centre

Pros: Decor and bar area
Cons: Service and correct details re room service
Location: 10 minute walk from the outskirts of city and a few bars and restaurants. student accommodation next door with a bar open to public fantastic food
Booked as as the Hotel is called Amsterdam City. Was a bit too far out of the city. Room was adequate yet a sliding door to the bathroom was next to the bed so woke us up whenever we needed the bathroom. The bar area and the terrace were nice yet sat there one morning for over 20 minutes and no service. Had a fantastic time in Amsterdam though. One night fancied room service looked at the menu which said room service available until midnight rang at 10.45 to be told they had changed the policy and it finished at 10pm. The cleaning wasn't brilliant, left empty bottles and packaging at side of bed.

Posted by , from UK on 2 Sep 2016

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5 out of 5

concert

Second time we have stopped here lovely clean and friendly. Close to metro

Posted by on 4 Apr 2016

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5 out of 5

Enjoyable stay

We found the staff extremely pleasant and helpful. We were able to get a river boat right outside the hotel to take us to the main train station. From there, it was easy to go to the cruise port. Thumbs up!!

Posted by on 12 Sep 2015

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4 out of 5

Weekend break

Hotel is lovely and the rooms are very good, however I do not think that the Privilege aspect is worth the extra money. Only 3 soft drink cans, 2 bottles of water and 3 Nespresso capsules, refilled each day. Only complaint is that the towels and bathrobe were grey and coarse and that the location is very isolated with nothing around. 10 minute walk to excellent Metro service, 5 stops to centre of Amsterdam. Staff were extremely helpful and a there was a good selection of quality food at breakfast. Cost of breakfast is quite expensive (€16 if you pre-book) with children under 12 free, which is a bonus.

Posted by on 1 Jun 2015

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4 out of 5

city break

excellent hotel lovely , helpful staff , nice and relaxing , perfect after a busy day in the city . just ten minutes from metro number 51 into town and same home , easy peasy 7.50 euro will get you arround the city for the day ! dont go to ice bar rip off but go to bananna bar in red light much better value for money , over all relax and enjoy the experience x

Posted by on 3 Jul 2012

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About the Mercure Hotel Amsterdam City

Location Joan Muyskenweg 10, Amsterdam, 1096 CJ

Property Features

Mercure Hotel Amsterdam City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 9042 square feet (840 square metres). A terrace, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Mercure Hotel Amsterdam City. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 368 guestrooms or units
  • 18 levels
  • 9042 sq ft of conference space
  • 840 sq. m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (15.2 km / 9.5 mi)
  • Train station: Amsterdam RAI Station (2.3 km / 1.4 mi)
  • Metro station: Overamstel Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Amsterdam City offers 368 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Bar/Lounge FLOOR – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

L'Ambiance – This restaurant only serves breakfast. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

At check-in, you'll be asked to present the credit card you used to book your room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.50 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Amsterdam City
  • Mercure Amsterdam City
  • Mercure Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.