4.2 out of 5

"Clean. Comfy. Efficient. Polite and helpful staff. Nice atmosphere. " More

By a verified traveller on Mon 09 Oct 2017

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Hotel Description

Our customers tell us that they enjoy the comfortable beds at Mercure Hotel Amsterdam West. During your stay, you'll be close to Vondelpark. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 1978, this 4-star hotel has 152 rooms over 3 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with LED TVs, fridges and room service
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at At West, a brasserie that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking and RV/bus/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre and bicycles to rent
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • Just a 5-minute drive from Vondelpark and 7 minutes from Stedelijk Museum
  • Airport shuttle service available for a fee

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£73 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mercure Hotel Amsterdam West ratings based on 19 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Amsterdam West

Everyone (6) Couples (6) Business (3) Friends (4)
4 out of 5
The outside of the hotel does not look like a 4star, however the inside does! Would stay here again, 5 minute Uber to the tram stop “louwesweg” which cost about €6 then just jump on the tram for 28minutes until you’ve reached the Dam square stop. Trams comes every 5ish minutes. 3 days unlimited public transport cost just €26 euros per person.

Posted by on 6 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Mercure Amsterdam West

Dear Guest, Thank you for taking the time to review your stay. We hope to welcome you next time! Enjoy your day! Sincerely,

5 out of 5

Perfect to avoid expensive city centre hotels

Pros: Location. Price. Quality
Cons: Bigger transfer bus
Location: Great location. Large lake with watersports and a lovely park very close by. Easy to get to city and airport.
Clean. Comfy. Efficient. Polite and helpful staff. Nice atmosphere.

Posted by , from England on 9 Oct 2017

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5 out of 5

Sightseeing tour

This hotel is situated some distance from the centre of Amsterdam but has excellent links to the City and the airport. The room was small but had everything needed. The staff were excellent and provided a high quality service. Very much recommended

Posted by on 27 Sep 2015

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4 out of 5

good trip

Thought was expensive to say they didnt give breakfast in price i paid also if wanted to eat breakfast there they charge far too much so had to travel to city centre for breakfast where u could eat for half the price

Posted by on 9 Sep 2015

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4 out of 5

Good stay but not quite at the airport

Much further from the airport than I was expecting. Food good - nice breakfast. Room comfortable and internet good.

Posted by on 21 Apr 2015

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4 out of 5

Quiet and Convenient

The hotel was not too far from the Amsterdam Airport. It is also close to a bus station which leads straight to Amsterdam Central. The rooms are decent and clean. The customer service was good. The high speed internet which is FREE was AMAZING. They dont have any facilities except a bar, restaurant (both of them are pretty empty) and a room converted gym (limited equipment). Overall, worth the price.

Posted by on 25 Jan 2015

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4 out of 5

very convenient for lay over stop

staff in restaurant particularly good, and dinner beat expectations for an airport hotel.

Posted by on 16 Mar 2013

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4 out of 5


Arrived back at hotel at 7.30 and was able to access room - marvellous!

Posted by on 1 Mar 2013

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5 out of 5
ce qui m’a le plus plu à été la propreté de l’établissement et des chambre

Posted by on 22 Apr 2019

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5 out of 5
Sehr gute Lage. Man kommt perfekt vom Flughafen zum Hotel und auch vom Hotel in die Stadt. Ohne Umstände und alles mit öffentlichen Verkehrsmittel.

Posted by on 7 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Mercure Amsterdam West

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards,

About the Mercure Hotel Amsterdam West

Location Oude Haagseweg 20, Amsterdam, 1066 BW

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A round-trip airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Hotel Amsterdam West. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)


  • Airport: Amsterdam (AMS-Schiphol) (8.2 km / 5.1 mi)
  • Train station: Amsterdam Lelylaan Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Hotel Amsterdam West offers 152 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

At West – This brasserie specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • 24-hour check-in


Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • A 6.422 per cent city/local tax will be charged
  • Destination fee: EUR 2.00 per person, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.00 for adults and EUR 11.50 for children (approximately)
  • Airport shuttle fee: EUR 5 per room (one-way)
  • Airport shuttle fee per child: EUR 0.00 (roundtrip)
  • Self-parking fee: EUR 17.50 per day (in/out privileges)
  • Extended parking fee: EUR 9.50 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Amsterdam Airport
  • Mercure Amsterdam Airport
  • Mercure Amsterdam West

You should know

  • Mercure Hotel Amsterdam West offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.