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4.1 out of 5

"The room was clean and had all of the right amenities for a four star hotel. " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

Mercure Hotel Amsterdam West's proximity to the airport gets good marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Amsterdamse Bos. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1978, this 4-star hotel has 152 rooms over 3 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with LED TVs, fridges and room service
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at At West, a brasserie that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre and bicycles to rent
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • 8 minutes by car from Vondelpark and 8 minutes from Ziggo Dome
  • Airport shuttle service available for a fee

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£65* Per night/room 12 Jun - 13 Jun

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mercure Hotel Amsterdam West ratings based on 23 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Amsterdam West

Everyone (7) Couples (8) Business (3) Friends (4)
4 out of 5
The room was clean and had all of the right amenities for a four star hotel.

Posted by , from Oxford on 19 Feb 2020

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4 out of 5
Managed to check in early and pickup and drop off was on time to the airport

Posted by on 5 Nov 2019

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4 out of 5
The outside of the hotel does not look like a 4star, however the inside does! Would stay here again, 5 minute Uber to the tram stop “louwesweg” which cost about €6 then just jump on the tram for 28minutes until you’ve reached the Dam square stop. Trams comes every 5ish minutes. 3 days unlimited public transport cost just €26 euros per person.

Posted by on 6 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Mercure Amsterdam West

Dear Guest, Thank you for taking the time to review your stay. We hope to welcome you next time! Enjoy your day! Sincerely,

5 out of 5

Perfect to avoid expensive city centre hotels

Pros: Location. Price. Quality
Cons: Bigger transfer bus
Location: Great location. Large lake with watersports and a lovely park very close by. Easy to get to city and airport.
Clean. Comfy. Efficient. Polite and helpful staff. Nice atmosphere.

Posted by , from England on 9 Oct 2017

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5 out of 5

Sightseeing tour

This hotel is situated some distance from the centre of Amsterdam but has excellent links to the City and the airport. The room was small but had everything needed. The staff were excellent and provided a high quality service. Very much recommended

Posted by on 27 Sep 2015

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4 out of 5

good trip

Thought was expensive to say they didnt give breakfast in price i paid also if wanted to eat breakfast there they charge far too much so had to travel to city centre for breakfast where u could eat for half the price

Posted by on 9 Sep 2015

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4 out of 5

Good stay but not quite at the airport

Much further from the airport than I was expecting. Food good - nice breakfast. Room comfortable and internet good.

Posted by on 21 Apr 2015

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4 out of 5

Quiet and Convenient

The hotel was not too far from the Amsterdam Airport. It is also close to a bus station which leads straight to Amsterdam Central. The rooms are decent and clean. The customer service was good. The high speed internet which is FREE was AMAZING. They dont have any facilities except a bar, restaurant (both of them are pretty empty) and a room converted gym (limited equipment). Overall, worth the price.

Posted by on 25 Jan 2015

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4 out of 5

very convenient for lay over stop

staff in restaurant particularly good, and dinner beat expectations for an airport hotel.

Posted by on 16 Mar 2013

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4 out of 5

Access

Arrived back at hotel at 7.30 and was able to access room - marvellous!

Posted by on 1 Mar 2013

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About the Mercure Hotel Amsterdam West

Location Oude Haagseweg 20, Amsterdam, 1066 BW

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Hotel Amsterdam West. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (8.2 km / 5.1 mi)
  • Train station: Amsterdam Lelylaan Station (3.3 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Hotel Amsterdam West offers 152 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

At West – This brasserie specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

At check-in, you'll be asked to present the credit card you used to book your room.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Safety features at this property include carbon monoxide detector and a smoke detector. Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged
  • Utility surcharge: EUR 2 per person per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.00 for adults and EUR 11.50 for children (approximately)
  • Airport shuttle fee: EUR 5 per room (one-way)
  • Airport shuttle fee per child: EUR 0.00 (roundtrip)
  • Self-parking fee: EUR 17.50 per day (in/out privileges)
  • Extended parking fee: EUR 9.50 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Airport Mercure Hotel
  • Mercure Amsterdam Airport
  • Mercure Hotel Amsterdam Airport
  • Accor Amsterdam Airport
  • Mercure Amsterdam Airport Hotel Amsterdam
  • Mercure Hotel
  • Mercure Amsterdam West
  • Mercure Amsterdam West
  • Mercure City Amsterdam West Hotel
  • Mercure Hotel Amsterdam West Hotel
  • Mercure Hotel Amsterdam West Amsterdam
  • Mercure Hotel Amsterdam West Hotel Amsterdam

You should know

  • Mercure Hotel Amsterdam West offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.