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4.2 out of 5

"The check in staff great. I arrived on a second visit this trip and the room was too dark and not suitable. When I spoke to reception the lady found m ... " More

By a verified traveller on Sun 08 Dec 2019

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£171* Per night/room 2 Nov - 3 Nov

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH City Centre Amsterdam. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy local cuisine while dining at d Vijff Vlieghen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Dam Square and Anne Frank House
  • Cats and dogs welcome for a fee

NH City Centre Amsterdam ratings based on 39 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH City Centre Amsterdam

Everyone (27) Couples (3) Family (5)
4 out of 5

Posted by on 25 Feb 2020

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4 out of 5

Posted by on 3 Feb 2020

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5 out of 5

Posted by on 30 Dec 2019

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4 out of 5

Posted by on 10 Dec 2019

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5 out of 5
The check in staff great. I arrived on a second visit this trip and the room was too dark and not suitable. When I spoke to reception the lady found me a bright clean room and escorted me to the room just to check I was happy with it. Which I was. No arguments as I feared, just a staff that listened to my requests. The room service/cleaners likewise helped with all requests and were very pleasant. The gym room is nice n clean. It's v basic - not a large space so a few machines/weights but was well kept and ventilated. The breakfast area is nice. Food good quality. My only "complaint" the TV selection not best compared to other hotels. Perhaps more channels in English for entertainment for leisure stays (like bbc first and mtv/cómedy central from basic cable in nl with Dutch subtitles for Dutchies too 👌)? But wide range news in many langs for business travellers. WiFi strong and reliable. Location is fantastic. Spuistraat is my fav Amsterdam Street and the Bijnhof behind the American Bookstore on corner by hoppe is not to be missed (before 5pm). V quiet at night too. I'm booked for a week at Christmas now as was such a relaxed stay. Hopefully not my first return trip.

Posted by , from Irl UK on 8 Dec 2019

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3 out of 5

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by GR

Dear Mr/Mrs, thank you for your feedback. Kind regards, Guest Relations

4 out of 5
The location was great, with easy access to trams just around the corner and most things within walking distance. The staff was friendly and nice and offered to help with booking tours etc. The breakfast had a large selection of things to choose from, and the creamy scrambled eggs and the tiny pancakes was a great start to the day. The room was nice and kept clean. However, the size of the superior room we had was a bit disappointing. There was hardly any room to keep your suitcase if you wanted to be able to move around the bed. And despite the usual sign saying you should hang up your towel if you want to reuse it, our towels were changed every.

Posted by on 25 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Guest Relations

Dear guest, Thank you for sharing your experience with us in such a detail. It is a pleasure to see that you enjoyed the central location of NH City Centre. Our hotel is indeed close to all the main points of attraction. Furthermore, thank you for the kind remarks concerning our breakfast buffet and regarding the cleanliness of our rooms. I am however sorry to see that you experienced some inconvenience with the size of the room. Our superior rooms can be up to 20 square meters, but are however provided with a beautiful canal view. We hope to welcome you back in the future and to make sure that you will have a memorable stay in our hotel. Kind regards, Guest Relations

4 out of 5
The best things about this hotel are the buffet breakfast (extra charge) and the location in old part of city, perfect for a short break. Staff are polite, though not overly helpful. However this is a large hotel and it seemed to be very busy during our stay. Room had everything required. We upgraded to a superior with canal view. Just a couple of minor issues - such as position of the bed against wall meant no bedside table on one side, and no price list for mini bar items. Regardless we enjoyed our stay overall.

Posted by , from Bognor Regis Uk on 9 Oct 2018

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Comment from Hotel Management

11 Oct 2018 by GR

Dear Ali, thank you for sharing your experience online with us. I will share your remarks with our team, to improve our level of quality and service. Kind regards, Guest Relations

5 out of 5

best birthday

Pros: everything there is not one thing i would change
while staying it was my birthday and the hotel suprised me with a card wine and fudge which i thought was a really nice thing to do i would recommend this hotel to my family and friends the staff are very friendly the rooms are spotless and the beds are the best room service can not be faulted all in all best birthday ever

Posted by on 12 Mar 2018

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Comment from Hotel Management

13 Mar 2018 by GR

Dear guest, thank you for staying with us and celebrating your birthday in Amsterdam. We are glad we were able to surprise you with some gifts. :-) With best regards, Guest Relations

5 out of 5

Posted by on 23 Jun 2022

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Comment from Hotel Management

23 Jun 2022 by AH

Dear Sabrina, thank you so much for your 5* rating of our hotel. We appreciate it very much. Kind regards, Alexander Heid, Guest Relations Manager

About the NH City Centre Amsterdam

Location Spuistraat 288-292, Amsterdam, 1012 VX

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly NH City Centre Amsterdam. Parking is available for a fee. A complete renovation of NH City Centre Amsterdam was completed in March 2016. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (3 km / 1.9 mi)
  • Metro station: Spui Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH City Centre Amsterdam offers 213 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

D Vijff Vlieghen – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Gerzonis Bar – This bar only serves light fare.

On-site venue No. 3 – This buffet restaurant specialises in international cuisine and only serves breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Boat tours nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 50.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Amsterdam City Centre Hotel Amsterdam
  • Hotel NH City Centre Amsterdam
  • NH City Centre Amsterdam Hotel
  • NH City Centre Amsterdam Amsterdam
  • NH City Centre Amsterdam Hotel Amsterdam

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.