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4.3 out of 5

"Our stay was perfect, We where given a lovely room facing the canals. The staff at this NH branch where super helpful. We had a power cut on the secon ... " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

NH Collection Amsterdam Grand Hotel Krasnapolsky's great location gets high marks from our customers. During your stay, you're just a quick walk from Madame Tussauds. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1865, this 5-star hotel has 451 rooms over 6 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, flat-screen TVs and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the comfortable guestrooms
  • Within a 15-minute walk of Flower Market and Anne Frank House
  • Airport shuttle service available
  • Pets welcome for a fee

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£140* Per night/room 15 Mar - 16 Mar

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room (Extra Large)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room (Dam View, Extra Large)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

NH Collection Amsterdam Grand Hotel Krasnapolsky ratings based on 64 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Amsterdam Grand Hotel Krasnapolsky

Everyone (37) Couples (12) Family (4)
5 out of 5
The service was first class . Originally we were booked into a room which over looked an unpleasant dumpster and being on a very over due romantic break a quick chat with the receptionist had a new room with a much better view and extra large bed .the whole experience was perfect , the room , the location, the service . Would 100%recommend .

Posted by on 17 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, What a wonderful review, thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. We are also very happy to hear that you enjoyed the room, the location and the service. On behalf of the entire team of NH Collection Grand Hotel Krasnapolsky we would be honored to welcome you back again. With best regards, Arne Heuwekemeijer – Hotel Director

5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

5 out of 5
Fabulous Hotel clean and immaculate rooms and the most helpful staff

Posted by on 7 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our friendly staff and our wonderful rooms. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Arne Heuwekemeijer – Hotel Director

4 out of 5
The room was lovely and very clean. The only issue we had was lack of sleep due to the noise coming from the street that our room looked out on. I would go back to the hotel but would refuse a room looking out onto this street.

Posted by on 17 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Guest Relations

Dear Sir./Madame. Thank you for your review. First of all our appologize for the noise from outside during your stay. We are happy to hear that you liked the room.Hopefully we can welcome you back soon in our hotel. We wish you a nice day. Kind regards,

5 out of 5
? Room was'nt made up when returned 9pm.Had to imform Management

Posted by on 6 Feb 2019

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Comment from Hotel Management

14 Feb 2019 by Guest Relations

Dear Mr./Ms. , Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the made up room. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about your high score. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Renata Komarzinska – Assistant Hotel Director

5 out of 5
welcoming staff and clean hotel with refreshing ambience. the hotel was cold every time we went out and came back in, perhaps rooms should be timed to keep room temperature when people have checked into use the room.

Posted by on 21 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Renata Komarzinska – Assistant Hotel Director

Dear Sir/ Madam, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the temperature in the room. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about our staff and ambiance. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards,

5 out of 5
Our stay was perfect, We where given a lovely room facing the canals. The staff at this NH branch where super helpful. We had a power cut on the second morning of the stay but the staff where on hand to help us out. Will be staying at this hotel again soon.

Posted by , from london on 4 Aug 2018

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Comment from Hotel Management

4 Aug 2018 by Jamie - Guest Relations

Dear Mr. Andrea & Ms. Sophie, What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us. We are honored to read that you enjoyed your stay here because of the room and the service so much that you would like to come back to NH Collection Grand Hotel Krasnapolsky – that is certainly the greatest compliment we can possibly receive. We would be delighted to have the chance to welcome you again at the NH Collection Grand Hotel Krasnapolsky. With kind regards, Herman Klok – Hotel Director

5 out of 5
First class hotel with very friendly staff. Great location for visiting Amsterdam

Posted by on 15 May 2018

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Comment from Hotel Management

16 May 2018 by Guest Relations

Dear guest, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our staff and the location of the hotel! We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Herman Klok – Hotel Director

4 out of 5

Weekend in Amsterdam

Great hotel location. Room very noisy on first night. It was right beside the street but that was fine- the noise came from above. Staff were great and moved us the next day. New room was an upgrade but original one was probably nicer and bigger but still nice. Grand cafe was quite reasonable and the smoked seafood dishes were superb. Paid for breakfast at reduced rate when checking in. It was a nice experience but not worth €30 if you’re paying on the day. Mini bar extortionate but I’d expect and didn’t use it. Overall a great hotel and nice experience

Posted by , from Scotland on 10 Mar 2018

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Comment from Hotel Management

13 Mar 2018 by Guest Relations

Dear Mr. Simon, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the price of breakfast. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about the staff and Grand Cafe. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Herman Klok – Hotel Director

5 out of 5

Lovely hotel

Beautiful hotel with lovely stuff. Only complaint was double bed was not very comfortable but still a brilliant stay.

Posted by , from London on 31 Jan 2018

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Comment from Hotel Management

2 Feb 2018 by Herman Klok – Hotel Director

Dear guest, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the bed. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about your brilliant staying. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Herman Klok – Hotel Director

About the NH Collection Amsterdam Grand Hotel Krasnapolsky

Location Dam 9, Amsterdam, 1012 JS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. There are 20 meeting rooms available. A terrace, tour or ticket assistance, and coffee/tea in common area are also featured at the luxury NH Collection Amsterdam Grand Hotel Krasnapolsky. Parking is available for a fee. A complete renovation of NH Collection Amsterdam Grand Hotel Krasnapolsky was completed in 2016. This 5-star Amsterdam hotel is smoke free.

  • 451 guestrooms or units
  • 6 levels
  • Built in 1865
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (21.8 km / 13.5 mi)
  • Train station: Amsterdam Central Station (2.6 km / 1.6 mi)
  • Metro station: Nieuwmarkt Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

NH Collection Amsterdam Grand Hotel Krasnapolsky offers 451 forms of air-conditioned accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking tub
  • In-room dining
  • Flat-screen television
  • Shower and tub combination
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Restaurant Reflet – This fine-dining restaurant only serves dinner.

Grand Cafe Mathilde – This restaurant serves lunch and dinner. Open daily.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pets

  • Pets: EUR 20 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per night
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Valet parking fee: EUR 50 per day
  • Nearby parking fee: EUR 56 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Krasnapolsky
  • Hotel NH Grand Krasnapolsky
  • Hotel NH Krasnapolsky
  • NH Grand Hotel Krasnapolsky
  • NH Grand Hotel Krasnapolsky Amsterdam
  • NH Grand Krasnapolsky Amsterdam
  • NH Grand Krasnapolsky Hotel
  • NH Hotel Krasnapolsky
  • NH Krasnapolsky
  • NH Krasnapolsky Hotel
  • NH Collection Amsterdam Grand Hotel Krasnapolsky
  • Collection Grand Hotel Krasnapolsky
  • NH Collection Amsterdam Grand Krasnapolsky
  • Collection Grand Krasnapolsky
  • NH Collection Amsterdam Grand Hotel Krasnapolsky Hotel
  • NH Collection Amsterdam Grand Hotel Krasnapolsky Amsterdam
  • NH Collection Amsterdam Grand Hotel Krasnapolsky Hotel Amsterdam

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.