4.3 out of 5

"Our stay was perfect, We where given a lovely room facing the canals. The staff at this NH branch where super helpful. We had a power cut on the secon ... " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

Our customers tell us they enjoy the convenient parking at NH Collection Amsterdam Grand Hotel Krasnapolsky. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a restaurant and a bar are available. Built in 1865, this 5-star hotel has 451 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests speak favourably about the location's nightlife and the proximity to public transport
  • Within a 15-minute walk of Flower Market and Anne Frank House
  • Cats and dogs welcome for a fee (restrictions apply)

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£132 per night

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room (Extra Large)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room (Dam View, Extra Large)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

NH Collection Amsterdam Grand Hotel Krasnapolsky ratings based on 27 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Amsterdam Grand Hotel Krasnapolsky

Everyone (21) Couples (1)
5 out of 5
Our stay was perfect, We where given a lovely room facing the canals. The staff at this NH branch where super helpful. We had a power cut on the second morning of the stay but the staff where on hand to help us out. Will be staying at this hotel again soon.

Posted by , from london on 4 Aug 2018

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Comment from Hotel Management

4 Aug 2018 by Jamie - Guest Relations

Dear Mr. Andrea & Ms. Sophie, What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us. We are honored to read that you enjoyed your stay here because of the room and the service so much that you would like to come back to NH Collection Grand Hotel Krasnapolsky – that is certainly the greatest compliment we can possibly receive. We would be delighted to have the chance to welcome you again at the NH Collection Grand Hotel Krasnapolsky. With kind regards, Herman Klok – Hotel Director

5 out of 5
First class hotel with very friendly staff. Great location for visiting Amsterdam

Posted by on 15 May 2018

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Comment from Hotel Management

16 May 2018 by Guest Relations

Dear guest, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our staff and the location of the hotel! We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Herman Klok – Hotel Director

4 out of 5

Weekend in Amsterdam

Great hotel location. Room very noisy on first night. It was right beside the street but that was fine- the noise came from above. Staff were great and moved us the next day. New room was an upgrade but original one was probably nicer and bigger but still nice. Grand cafe was quite reasonable and the smoked seafood dishes were superb. Paid for breakfast at reduced rate when checking in. It was a nice experience but not worth €30 if you’re paying on the day. Mini bar extortionate but I’d expect and didn’t use it. Overall a great hotel and nice experience

Posted by , from Scotland on 10 Mar 2018

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Comment from Hotel Management

13 Mar 2018 by Guest Relations

Dear Mr. Simon, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the price of breakfast. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about the staff and Grand Cafe. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Herman Klok – Hotel Director

5 out of 5

Lovely hotel

Beautiful hotel with lovely stuff. Only complaint was double bed was not very comfortable but still a brilliant stay.

Posted by , from London on 31 Jan 2018

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Comment from Hotel Management

2 Feb 2018 by Herman Klok – Hotel Director

Dear guest, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback regarding the bed. It gives us insight in our guests’ thoughts and can always help us to further improve our services and facilities! Our sincere apologies for any inconvenience you experienced. Besides that, we would like to thank you for your kind words about your brilliant staying. We will share your review with the team, since that is a great reward for their continuous efforts. With kind regards, Herman Klok – Hotel Director

2 out of 5

small room but well located

Pros: location is key to this hotel featuring on my radar
Cons: the steps leading into your hotel look horrendous - you need to clean them. Don't pretend to upgrade someone with a basic room
Location: red light district and space cakes if you're that way inclined
considering I upgraded my room I still found it small. My wife and I were on honeymoon and having stayed at the hotel before, I was disappointed to find my upgraded room was the same as the standard room I am used to. We also received 2 paltry macaroons as a welcome. Not a single flower in sight.

Posted by , from london on 18 Aug 2017

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3 out of 5

Weekend in Amsterdam

it was too noise in the room even with the windows closed

Posted by on 23 May 2017

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4 out of 5

Posted by on 22 Dec 2018

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Comment from Hotel Management

22 Dec 2018 by Renata Komarzinska - Assistant Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Renata Komarzinska – Assistant Hotel Director

5 out of 5

Posted by on 18 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Herman Klok – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Renata Komarzinska – Assistant Hotel Director

5 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Herman Klok – Hotel Director

Dear Sir./Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Renata Komarzinska – Assistant Hotel Director

5 out of 5

Posted by on 5 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Herman Klok – Hotel Director

Dear Mr./Mrs. Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Herman Klok – Hotel Director

About the NH Collection Amsterdam Grand Hotel Krasnapolsky

Location ,

Renovations + Closures

The following facilities will be closed from 01 January 2019 until 16 January 2019 (dates subject to change):

  • Dining venue

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury NH Collection Amsterdam Grand Hotel Krasnapolsky. Parking is available for a fee. A complete renovation of NH Collection Amsterdam Grand Hotel Krasnapolsky was completed in 2016. This 5-star Amsterdam hotel is smoke free.

  • 451 guestrooms or units
  • 6 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1865
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Transport

  • Airport: Amsterdam (AMS-Schiphol) (23.9 km / 14.8 mi)
  • Train station: Amsterdam Central Station (0.6 km / 0.4 mi)
  • Metro station: Nieuwmarkt Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Amsterdam Grand Hotel Krasnapolsky offers 451 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with complimentary slippers, complimentary toiletries and a hairdryer. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Restaurant Reflet – This restaurant only serves dinner.Open select days.

Grand Cafe Mathilde – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per night
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Collection Amsterdam Grand Hotel Krasnapolsky
  • Collection Grand Hotel Krasnapolsky
  • NH Collection Amsterdam Grand Krasnapolsky
  • Collection Grand Krasnapolsky
  • Nh Grand Hotel Krasnapolsky

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.