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4.2 out of 5

"Good clean and comfortable. breakfast was good but expensive. " More

By a verified traveller on Mon 19 Aug 2019

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£109* Per night/room 23 Oct - 24 Oct

Standard Triple Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed (Renovated)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Novotel Amsterdam City. During your stay, you'll be connected to the convention centre and just a quick walk from Amstelpark. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at URBN
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests speak favourably about the proximity to public transport and the central location
  • Within a 15-minute walk of Amstelpark and Shopping Center Gelderlandplein
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Amsterdam City ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Amsterdam City

Everyone (23) Couples (2) Family (1)
2 out of 5

Posted by on 25 Nov 2019

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4 out of 5
Good clean and comfortable. breakfast was good but expensive.

Posted by on 19 Aug 2019

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4 out of 5
Service was good ... Nice property near to rail station...Food is bit expensive.

Posted by on 26 Jul 2019

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5 out of 5
Close to metro very clean lovely hotel friendly staff

Posted by on 1 Apr 2019

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4 out of 5
4 night stay to explore city and visit Keukenhof gardens. Breakfast quite expensive at hotel so chose different places to eat breakfast in city centre each morning. Can pick up coffees in hotel reception Stach coffee shop. Excellent location for trains/metro/tram no. 4. Took train from airport to Station Rai. Journey less than 15 mins and cost 4 euros. Hotel is a couple of mins from station Rai.

Posted by on 28 Apr 2018

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5 out of 5

good location.very close to the train station

me and my wife had a very short stay at Novotel .even so we've been very pleased about everything in the hotel.staff,location,very good look all over,a big thank you to you all.

Posted by , from london on 19 Feb 2018

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4 out of 5

Hotel tick all boxes

Hotel is in a great location to Station Rai and local Tram stop. About a 5 minute walk. Staff were polite and prompt. Hotel seems decent for a one night stay. Will return. Kapish!!!

Posted by , from Watford on 12 Dec 2017

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5 out of 5

room experience

Pros: Very pleasant staff, and space
Cons: N/A
Location: Location was good, but nothing to do near by.
It was a very pleasant stay, staff were very helpful, we did ask for a queen size bed and didn't get one. Like the fact we had tram and train station on hand

Posted by , from england on 25 Sep 2017

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4 out of 5

Nice top hotel few miles from centre

Couple of miles away from dam square but tram/metro outside of hotel, running all the time! Rooms very nice apart from carpets need replacing, overall very nice hotel

Posted by , from london uk on 27 Aug 2017

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5 out of 5
Lentokentälle junalla 15 minuuttia ja keskustaan metrolla / raitiovaunulla sama. Turistille hyvä paikka ja hotelli itsessään tekee sen minkä lupaa.

Posted by on 26 Jul 2022

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Comment from Hotel Management

23 Aug 2022 by Manager on Duty

Arvoisa vieraamme JariLämmin kiitos mukavasta arviostanne ja hienoa kuulla, että hotellimme sijainti keskustassa oli mieluisa. Mukava kuulla, että pääsitte hyvin liikkumaan hotellin läheltä kulkevan julkisen liikenteen avulla ja lentokentällekin on kätevä yhteys. Kiva juttu, että pääsitte vierailemaan hotellin lähistöltä löytyvien nähtävyyksien luona.Mahtava juttu, että piditte huoneestanne ja sen varustelusta. Ja loistavaa kuulla, että siivoushenkilökuntamme on tehnyt hyvää työtä ja saitte hyvää palvelua vierailunne aikana. Välitän mukavan palautteenne eteenpäin henkilökunnallemme. Parhain terveisin ja pikaisin näkemisin,Manager on Duty

About the Novotel Amsterdam City

Location Europaboulevard 10, Amsterdam, 1083 AD

Property Features

Novotel Amsterdam City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Amsterdam City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 610 guestrooms or units
  • 15 levels
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 1971
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Amsterdam RAI Station (0.9 km / 0.6 mi)
  • Metro station: Drentepark Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

URBN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 70.00
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 29.50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam City Novotel
  • Novotel Amsterdam City
  • Novotel Hotel Amsterdam City
  • Novotel Amsterdam City Hotel
  • Amsterdam Novotel
  • Novotel Amsterdam City Hotel Amsterdam
  • Novotel Amsterdam City Hotel
  • Novotel Amsterdam City Amsterdam
  • Novotel Amsterdam City Hotel Amsterdam

You should know

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.