4.1 out of 5

"4 night stay to explore city and visit Keukenhof gardens. Breakfast quite expensive at hotel so chose different places to eat breakfast in city cent ... " More

By a verified traveller on Sat 28 Apr 2018

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Hotel Description

Our customers tell us they enjoy the pool at Novotel Amsterdam City. During your stay, you'll be connected to the convention centre and just a quick walk from Zuidas. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. This 4-star hotel has 610 rooms. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at URBN
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre, a sauna and bicycles to rent
  • Guests speak favourably about the overall condition of the property and the family-friendly amenities
  • Steps from Zuidas and 7 minutes on foot from Amstelpark
  • Pets welcome for a fee

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£86 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room (Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room (Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Amsterdam City ratings based on 28 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Amsterdam City

Everyone (17) Couples (1) Family (3) Friends (4)
4 out of 5
4 night stay to explore city and visit Keukenhof gardens. Breakfast quite expensive at hotel so chose different places to eat breakfast in city centre each morning. Can pick up coffees in hotel reception Stach coffee shop. Excellent location for trains/metro/tram no. 4. Took train from airport to Station Rai. Journey less than 15 mins and cost 4 euros. Hotel is a couple of mins from station Rai.

Posted by on 28 Apr 2018

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5 out of 5

good location.very close to the train station

me and my wife had a very short stay at Novotel .even so we've been very pleased about everything in the hotel.staff,location,very good look all over,a big thank you to you all.

Posted by , from london on 19 Feb 2018

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4 out of 5

Hotel tick all boxes

Hotel is in a great location to Station Rai and local Tram stop. About a 5 minute walk. Staff were polite and prompt. Hotel seems decent for a one night stay. Will return. Kapish!!!

Posted by , from Watford on 12 Dec 2017

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5 out of 5

room experience

Pros: Very pleasant staff, and space
Cons: N/A
Location: Location was good, but nothing to do near by.
It was a very pleasant stay, staff were very helpful, we did ask for a queen size bed and didn't get one. Like the fact we had tram and train station on hand

Posted by , from england on 25 Sep 2017

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4 out of 5

Nice top hotel few miles from centre

Couple of miles away from dam square but tram/metro outside of hotel, running all the time! Rooms very nice apart from carpets need replacing, overall very nice hotel

Posted by , from london uk on 27 Aug 2017

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4 out of 5

City Break

Better then expected service and very friendly. Would go again for its position and comfortable rooms.

Posted by on 8 Nov 2015

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4 out of 5

A Good Hotel

The hotel is situated away from the hustle and bustle; getting to the centre of Amstrerdam is easy though- the tram stop is a 2 minute walk from the hotel- take a No. 4 tram that will get you there in 15 minutes. The hotel is modern, clean and tidy. Staff were very helpful throughout. The only annoyances came in the last few minutes of our stay. I was charged a "Tourist Tax" of 19 euros when checking out. I was told by staff that a taxi to the airport (there are always taxis outside) would be 20 euros. We jumped in a cab to the airport-at the end of the 10 minute journey the taxi driver charged us 39 euros! Either the hotel gave us wrong information or the taxi driver ripped me off (I suspect the latter is the case). Those negatives aside, we enjoyed Amsterdam very much and we would return to this hotel again but will take the train to the airport next time!

Posted by on 21 Jul 2014

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4 out of 5
Käytiin tosiaan Amsterdamissa käymässä viikon matkalla ja asuttiin tässä hotellissa . Kokemus oli sellainen ei oikein ollut täydellinen eikä todellakaan huonoin kokemaani .Elikkä sänkyjen tyynyt/patja olivat meidän makuun liian kovat (niska/selkä jäykkä koko ajan ).Ravintolan palvelu ihan hyvä mutta ruuan taso ei vastannut odotuksia .Aamiaisen runsaus oli todella hyvä mutta myös kallis 22,50 €/henkilö per päivä ! Varsinkin respan henkilökunnalla on parannettavaa palveluhenkisyydessä ,käytiin jotain pieniä juttuja kysymässä mutta viitattiin ettei ole hotellin palveluihin kuuluvaa palvelua kun tiedustelin milloin meidän etukäteen tilattu lentokenttä kyyti olisi hakemassa meitä kun ei ollut mainintaa sähköpostissa .Tämä tarjottu palvelu oltiin otettu heidän kotisivujen kautta ! Henkilökunta joka hoiti kauppaa sekä ne jotka pitivät huolta meidän laukuista ennen kuin taksi haki meidät kentälle vietäväksi olivat kympin arvoisia palveluita ,siis olivat erittäin palvelunhaluisia ja ystävällisiä .

Posted by , from Korppoo on 3 May 2018

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5 out of 5
Le séjour s'est très bien passé , le petit déjeuner était délicieux , la semaine,le petit déjeuner fermait plus tôt donc il y avait moins de temps pour manger,,certains plats était épuisés.,C'était pratique d'avoir la gare Amsterdam RAI à côté, les personnels étaient très acceuillants.

Posted by , from Paris on 24 Apr 2018

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4 out of 5
Das Frühstück war sehr gut, aber ein wenig zu teuer. Das Zimmer war in gutem zustand.

Posted by on 16 Apr 2018

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About the Novotel Amsterdam City

Location Europaboulevard 10, Amsterdam, 1083 AD

Property Features

Novotel Amsterdam City offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Novotel Amsterdam City. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 610 guestrooms or units
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge


Self parking (surcharge)


  • Airport: Amsterdam (AMS-Schiphol) (14 km / 8.7 mi)
  • Train station: Amsterdam RAI Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Amsterdam City offers 610 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

URBN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM

Special check-in instructions:

At check-in, you'll be asked to present the credit card you used to book your room.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.


  • Pets: EUR 15 per pet


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 70.00
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.5 per person (approximately)
  • Fee for in-room wired Internet: EUR 5.95 (rates may vary)
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Amsterdam City Hotel
  • Novotel Amsterdam City
  • Novotel Amsterdam City Hotel Amsterdam
  • Amsterdam Novotel
  • Accor Amsterdam City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.