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4.4 out of 5

"Hotel is so lovely inside.Great location,just out of the way of all the hustle and bustle.Lovely bagel place across the road for breakfast. There was ... " More

By a verified traveller on Wed 15 Jan 2020

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Hotel Description

Our customers tell us they can't get enough of Room Mate Aitana's quiet location. During your stay, you're just a quick walk from Herengracht Canal. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2013, this 4-star hotel has 284 rooms over 13 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the comfy beds, overall comfort and low noise level
  • 15 minutes by foot from Anne Frank House and a 3-minute drive from Amsterdam Museum

Standard Room

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room Mate Aitana ratings based on 83 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Room Mate Aitana

Everyone (53) Couples (20) Family (1)
4 out of 5
Hotel is so lovely inside.Great location,just out of the way of all the hustle and bustle.Lovely bagel place across the road for breakfast. There was a man on reception that greeted us at check in.He didnt give us any info about the hotel, what time breakfast was, how much,where the bar and hotel was etc.Didnt seem to care too much. A bit disappointing seen as this is quite an expensive hotel really.Room was great,it looks like from the pictures however that you have a little outside balcony space to look over the water, but the doors can not be opened to the outside which is such a shame, it would have made such a lovely difference.All in all a nice hotel just a shame the greeting wasn’t too friendly or welcoming

Posted by , from UK on 15 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Charlotte - Front Office Coordinator

Dear guest, Thank you for your stay with us and taking the time to leave us your review/feedback. We are happy to hear that you liked the hotel and the location. Thank you for the compliments! We are sorry to hear that your check-in was not how it supposed to be. We will discuss this internally. Thank you for giving us your feedback! Regarding the balcony door, in all of our rooms it is not possible to open the door to the balcony this is because of safety reasons. We hope to welcome you back soon! Kind regards,

4 out of 5

Posted by on 31 May 2019

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5 out of 5
Quiet, Clean rooms, comfy beds, nice and spacious, gym, good breakfast. WiFi could be better

Posted by on 23 Mar 2019

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4 out of 5

Posted by on 26 Dec 2018

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4 out of 5

Posted by on 14 Oct 2018

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5 out of 5

Posted by on 11 Sep 2018

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5 out of 5

Amazing weekend. Perfect Hotel and perfect locatio

Pros: The staff were very friendly, The rooms had a amazing and unique design, Rooms were also very clean.
Cons: Maybe change the check in time as I noticed a lot of the rooms were not ready by 2pm
Location: Great location, takes 5-10 minutes to walk to the central station where there was access to trains and also trams which run through the city.
Came here with my girlfriend for her birthday. Very warm welcome by the staff. Our room was unfortunately not ready by the check-in time however the staff decided because of this to give us a much better room with an amazing view! Was a nice touch by the hotel. We were also given a complementary bottle of Prosecco for my girlfriends birthday! Had a great weekend with easy access to the city and famous places (Anne Frank, Van Gogh etc.). Will definitely be recommending Room Mate to my friends and family.

Posted by on 2 Apr 2018

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Comment from Hotel Management

28 Apr 2018 by Emily Hartong

Dear Guest, Thank you for taking the time to leave us a review, we are delighted to know you enjoyed your stay with us for your girlfriends birthday trip. We appreciate your feedback and I apologize that regrettably your room was not available at the designated time but I am happy to know we were able to make up for it. Thank you for letting us be your friends in Amsterdam. Kind Regards, Emily Hartong Front Office Manager/ Room Mate Aitana

5 out of 5
Excellent. Would definitely recommend. Views from the executive rooms are incredible.

Posted by on 18 Dec 2017

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5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Javier

Dear guest, Thank you very much for your perfect score! We are happy to see you enjoyed your stay with us and I hope we can welcome you back in the future. Warm regards, Javier Sanchez Torres - Duty Manager - Room Mate Aitana

3 out of 5

Posted by on 7 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Kamile

Dear Guest, Thank you for choosing Room Mate Aitana and for taking the time to leave us your rating. I hope to welcome you back to Aitana on your next trip to Amsterdam. Warm wishes, Kamile Stukaite - Front Office Coordinator - Room Mate Aitana

About the Room Mate Aitana

Location IJDok 6, Amsterdam, 1013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. There are 7 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Room Mate Aitana. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 13 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (18.6 km / 11.5 mi)
  • Train station: Rokin Station (3.8 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Room Mate Aitana offers 284 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. 37-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Ijdock – This restaurant serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.

The credit card used to book the reservation must be presented by the cardholder at check-in

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Room Mate Aitana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.00 per person (approximately)
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aitana Room Mate
  • Room Mate Aitana
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Hotel Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel Amsterdam

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.