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4.4 out of 5

"Hotel was fantastic, really well situated for travel from the airport as only a 15min train journey into central station and a 10min walk to the hotel ... " More

By a verified traveller on Tue 16 Aug 2022

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Superior Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£166* Per night/room 30 Oct - 31 Oct

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Room Mate Aitana's great location. During your stay, you're just a quick walk from Herengracht Canal. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level and overall comfort
  • 13 minutes by car from Dam Square and 8 minutes from Anne Frank House

Room Mate Aitana ratings based on 76 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Room Mate Aitana

Everyone (50) Couples (17) Family (2)
4 out of 5
Hotel was fantastic, really well situated for travel from the airport as only a 15min train journey into central station and a 10min walk to the hotel. Also close walking distance to all the canals and major sights of the city but far enough away not to be disturbed by party goers. Breakfast was brilliant, rooms were big bright and airy, staff were friendly and helpful. The only 1 thing that was frustrating was it took staff so long to check people in. Apart from that, we had a wonderful stay and would go back for sure

Posted by on 16 Aug 2022

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5 out of 5
The staff were all friendly and helpful which made for a very pleasant stay.

Posted by on 15 Apr 2022

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Comment from Hotel Management

16 Apr 2022 by Javier Sanchez

Dear Clive, Thank you so much for taking the time to leave us a review. Thank you so much for the compliments about staff, these is one of the most important pilars of Room Mate Hotels. Hope to se you back at your home in Amsterdam. kind regards, Javier Sanchez Torres - Duty Manager - Room Mate Aitana

4 out of 5

Posted by on 25 Jul 2021

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5 out of 5

Posted by on 8 Jan 2021

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Comment from Hotel Management

14 Jan 2021 by PALOMA LORENZO- Reservations

Dear Kam, Thank you so much for your feedback! We look forward to welcoming you very soon!

4 out of 5
Hotel is so lovely inside.Great location,just out of the way of all the hustle and bustle.Lovely bagel place across the road for breakfast. There was a man on reception that greeted us at check in.He didnt give us any info about the hotel, what time breakfast was, how much,where the bar and hotel was etc.Didnt seem to care too much. A bit disappointing seen as this is quite an expensive hotel really.Room was great,it looks like from the pictures however that you have a little outside balcony space to look over the water, but the doors can not be opened to the outside which is such a shame, it would have made such a lovely difference.All in all a nice hotel just a shame the greeting wasn’t too friendly or welcoming

Posted by , from UK on 15 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Charlotte - Front Office Coordinator

Dear guest, Thank you for your stay with us and taking the time to leave us your review/feedback. We are happy to hear that you liked the hotel and the location. Thank you for the compliments! We are sorry to hear that your check-in was not how it supposed to be. We will discuss this internally. Thank you for giving us your feedback! Regarding the balcony door, in all of our rooms it is not possible to open the door to the balcony this is because of safety reasons. We hope to welcome you back soon! Kind regards,

4 out of 5

Posted by on 31 May 2019

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5 out of 5
Quiet, Clean rooms, comfy beds, nice and spacious, gym, good breakfast. WiFi could be better

Posted by on 23 Mar 2019

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4 out of 5

Posted by on 26 Dec 2018

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4 out of 5

Posted by on 14 Oct 2018

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5 out of 5

Posted by on 11 Sep 2018

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About the Room Mate Aitana

Location IJDok 6, Amsterdam, 1013

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. There are 7 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Room Mate Aitana. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 13 levels
  • Built in 2013
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Room Mate Aitana offers 284 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 37-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Ijdock – This restaurant serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.

The credit card used to book the reservation must be presented by the cardholder at check-in

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Room Mate Aitana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. Individually wrapped food options are available for breakfast and through room service.

  • Grey water recycling system
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay for free – 2
  • Renewable energy source - geothermal
  • Renewable energy source - wind
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21.95 per person (approximately)
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aitana Room Mate
  • Room Mate Aitana
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Hotel Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel Amsterdam

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.