4.2 out of 5

"Excellent location and as easy going as Amsterdam itself :0) " More

By a verified traveller on Mon 18 Dec 2017

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Hotel Description

A family-friendly stay in the heart of Amsterdam awaits you at Swissôtel Amsterdam. Within steps you'll find Dam Square and New Church. Highlights at this hotel include in-room free WiFi and free high-speed Internet.

You can enjoy TVs with digital channels, and all 111 soundproofed rooms feature in-room childcare, espresso makers, and in-room massages. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries, while Egyptian cotton sheets and pillow menus invite a good night's rest. Safes, hairdryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre, and concierge services. Other amenities include a 24-hour business centre and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 4-star Amsterdam hotel include Madame Tussauds and Royal Palace.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£126 per night

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss Business Advantage Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss Select Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swissôtel Amsterdam ratings based on 98 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Excellent location and as easy going as Amsterdam itself :0)

Posted by on 18 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by Swissôtel Amsterdam

Dear Sir/Madam, Thank you for your wonderful 5 star review! We are delighted to read how much you enjoyed our excellent location in the easy going city of Amsterdam and hope to welcome you back with us in the near future. Warm regards, Swissôtel Amsterdam

5 out of 5

Fantastic location and staff

Pros: Location and customer service also service/food in Royal bar
Cons: Remember there is a 50 euro deposit per night (I had not read our third party booking properly)
Location: location was right at Dam Square. can reach everything from here. plenty sight seeing and shopping opportunities.
Excellent hotel. staff very obliging. food in The Royal 98 café bar was fantastic and staff customer service impeccable. would highly recommend.

Posted by , from Scotland on 2 May 2017

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4 out of 5

Great weekend away with my partner

Hotel was in the perfect place for shopping and nightlife, everywhere is within walking distance, definately a good place to stay.

Posted by on 14 Mar 2016

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5 out of 5

Perfect location

Hotel was perfect staff so helpful and friendly! Would recommend Swissotel to everybody going to Amsterdam. The whole place was So clean and fresh

Posted by on 29 Feb 2016

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4 out of 5

great location, friendly staff and very nice hotel

this is a very nice hotel in a very good location, and the staff were lovely and tried to be as accommodating as possible. the only downside to this hotel was the lack of a swimming pool (which I believe doesn't exist in many hotels in Amsterdam)

Posted by on 24 Feb 2016

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4 out of 5

Amsterdam weekend

Ideal located hotel for trip to Amsterdam -high standard accommodation with very helpful staff

Posted by on 18 Feb 2015

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5 out of 5

Brilliant Hotel Couldn't have asked for more

From being greeting with the Red Carpet entrance to leaving the following day everything was marvellous. No faults at all. Staff were very friendly and bent over backwards to make you feel welcome and did everything to make our stay good. Upon checkout they stored our case until later in the day and even gave us a bottle of water each for our journey home. Only little things but you could tell that this hotel really cares about its customers. Have to say the Red Carpet outside the entrance is a really nice touch. Thank you.

Posted by on 16 Jul 2014

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4 out of 5

Midweek couples break

The hotel has a perfect location and the staff were very helpful and polite.the room was good but there is no views other than a brick wall from our room which meant very little natural light .this would not put me off using hotel again as location and staff were excellent.

Posted by on 15 Jun 2014

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3 out of 5

Central location but somewhat disappointing.

We spent 3 nights here, 2 couples in 2 rooms both at the back of the hotel. Rooms looked out over Burger King in a very busy street. There was significant noise from this street at all times, delivery lorries and people shouting in the wee small hours. The glazing did not mask this sufficiently and we all suffered from a lack of sleep. The rooms could do with a makeover, scuffed paintwork, dated marble tiling, poor over bath shower. Could not get Nespresso machine to produce a decent cup of coffee in either room. Staff at front desk were fine although forgot to ask us ( both couples) to sign an area of our registration form so they deactivated our room keys to bring us to the desk. We also felt they could have mentioned the daily room fee at check-in. No doubt it is in the small print somewhere but we were told of the charge on check-out. Not a major problem, but it may have been for some. We are regular travellers and have experienced many hotels. Overall, we were underwhelmed by this one.

Posted by on 28 May 2014

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5 out of 5

When in Amsterdam stay nowhere else but here.

Staff 1st class,couldn't do enough for us. Very clean rooms and every night covers turned and a choclate on the pillow. A bottle of water each side of the bed every night also. Very good location,8 minute walk from Cenrtaal Station. Great value for money. Would recommend this hotel and the next time I go away for a city break would use this chain of hotels as I was very impressed with every aspect of our stay.

Posted by on 2 Mar 2014

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About the Swissôtel Amsterdam

Location Damrak 96, Amsterdam, 1012 LP

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include A 24-hr business centre, a limo/town car service, and meeting rooms. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Swissôtel Amsterdam. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 2 conference rooms
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Fridge
  • Free cots/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Amsterdam (AMS-Schiphol) (19.3 km / 12 mi)
  • Train station: Amsterdam Central Station (0.6 km / 0.3 mi)
  • Metro station: Nieuwmarkt Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Swissôtel Amsterdam offers 111 forms of air-conditioned accommodation with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets. A pillow menu is available. Digital televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Fridge
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Additional fees may apply to children over 5 years when use is made of the bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.


Guests will be asked to pay the following charges at the property:

  • Deposit: EUR50.00 per night
  • A 5.66 per cent city/local tax will be charged.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR17.50 for adults and EUR8.75 for children (approximately)
  • Valet parking fee: EUR39.95 per day
  • Rollaway bed fee: EUR90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam
  • Swissotel Hotel Amsterdam
  • Swiss Hotel Amsterdam
  • Swissotel Amsterdam Hotel Amsterdam
  • Amsterdam Swissotel Hotel

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.