4.2 out of 5

"Excellent hotel. staff very obliging. food in The Royal 98 café bar was fantastic and staff customer service impeccable. would highly recommend. " More

By a verified traveller on Tue 02 May 2017

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Hotel Description

A family-friendly stay in the heart of Amsterdam awaits you at Swissôtel Amsterdam. Within steps you'll find popular attractions like Dam Square and New Church. Highlights at this hotel include a restaurant, a 24-hour fitness centre, and a bar/lounge.

You can enjoy TVs with digital channels, and all 111 soundproofed rooms feature free WiFi, free wired Internet, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries, while Egyptian cotton sheets and pillow menus invite a good night's rest. Espresso makers, in-room massages, and safes are also available.

The restaurant, Royal98, is open for breakfast. Business amenities include 2 meeting rooms, a 24-hour business centre, and limo/town car service. Added amenities include free WiFi in public areas, coffee/tea in a common area, and spa services. On weekday mornings buffet breakfast is served between 7 AM and 10 AM. There's also valet parking, along with the convenience of an area shuttle.

Attractions within a 10-minute walk of this 4-star Amsterdam City Centre hotel include Royal Palace and The Old Church.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£179 per night

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss Business Advantage Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swissôtel Amsterdam ratings based on 88 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Fantastic location and staff

Pros: Location and customer service also service/food in Royal bar
Cons: Remember there is a 50 euro deposit per night (I had not read our third party booking properly)
Location: location was right at Dam Square. can reach everything from here. plenty sight seeing and shopping opportunities.
Excellent hotel. staff very obliging. food in The Royal 98 café bar was fantastic and staff customer service impeccable. would highly recommend.

Posted by , from Scotland on 2 May 2017

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4 out of 5

Great weekend away with my partner

Hotel was in the perfect place for shopping and nightlife, everywhere is within walking distance, definately a good place to stay.

Posted by on 14 Mar 2016

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5 out of 5

Perfect location

Hotel was perfect staff so helpful and friendly! Would recommend Swissotel to everybody going to Amsterdam. The whole place was So clean and fresh

Posted by on 29 Feb 2016

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4 out of 5

great location, friendly staff and very nice hotel

this is a very nice hotel in a very good location, and the staff were lovely and tried to be as accommodating as possible. the only downside to this hotel was the lack of a swimming pool (which I believe doesn't exist in many hotels in Amsterdam)

Posted by on 24 Feb 2016

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4 out of 5

Amsterdam weekend

Ideal located hotel for trip to Amsterdam -high standard accommodation with very helpful staff

Posted by on 18 Feb 2015

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5 out of 5

Brilliant Hotel Couldn't have asked for more

From being greeting with the Red Carpet entrance to leaving the following day everything was marvellous. No faults at all. Staff were very friendly and bent over backwards to make you feel welcome and did everything to make our stay good. Upon checkout they stored our case until later in the day and even gave us a bottle of water each for our journey home. Only little things but you could tell that this hotel really cares about its customers. Have to say the Red Carpet outside the entrance is a really nice touch. Thank you.

Posted by on 16 Jul 2014

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4 out of 5

Midweek couples break

The hotel has a perfect location and the staff were very helpful and polite.the room was good but there is no views other than a brick wall from our room which meant very little natural light .this would not put me off using hotel again as location and staff were excellent.

Posted by on 15 Jun 2014

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3 out of 5

Central location but somewhat disappointing.

We spent 3 nights here, 2 couples in 2 rooms both at the back of the hotel. Rooms looked out over Burger King in a very busy street. There was significant noise from this street at all times, delivery lorries and people shouting in the wee small hours. The glazing did not mask this sufficiently and we all suffered from a lack of sleep. The rooms could do with a makeover, scuffed paintwork, dated marble tiling, poor over bath shower. Could not get Nespresso machine to produce a decent cup of coffee in either room. Staff at front desk were fine although forgot to ask us ( both couples) to sign an area of our registration form so they deactivated our room keys to bring us to the desk. We also felt they could have mentioned the daily room fee at check-in. No doubt it is in the small print somewhere but we were told of the charge on check-out. Not a major problem, but it may have been for some. We are regular travellers and have experienced many hotels. Overall, we were underwhelmed by this one.

Posted by on 28 May 2014

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5 out of 5

When in Amsterdam stay nowhere else but here.

Staff 1st class,couldn't do enough for us. Very clean rooms and every night covers turned and a choclate on the pillow. A bottle of water each side of the bed every night also. Very good location,8 minute walk from Cenrtaal Station. Great value for money. Would recommend this hotel and the next time I go away for a city break would use this chain of hotels as I was very impressed with every aspect of our stay.

Posted by on 2 Mar 2014

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4 out of 5

Central location, comfortable and clean hotel

Great location near the centre and walking distance from the station. Can get a little noise at night, but the double window deals with that. Clean and comfortable and staff were really helpful.

Posted by on 25 Jun 2013

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About the Swissôtel Amsterdam

Location Damrak 96, Amsterdam, 1012 LP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, limo/town car service, and meeting rooms. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and tour/ticket assistance are also featured at the family-friendly Swissôtel Amsterdam. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 2 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Amsterdam (AMS-Schiphol) (19.3 km / 12 mi)
  • Train station: Amsterdam Central Station (0.6 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Swissôtel Amsterdam offers 111 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets. A pillow menu is available. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Refrigerator
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM and 10 AM.

Royal98 – This restaurant only serves breakfast.Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Additional fees may apply to children over 5 years when use is made of the bedding. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A 4.7149 per cent city/local tax will be charged.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.50 for adults and EUR 8.75 for children (approximately)
  • Self parking fee: EUR 12 per night
  • Valet parking fee: EUR 35 per night
  • Rollaway bed fee: EUR 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam
  • Swissotel Hotel Amsterdam
  • Swiss Hotel Amsterdam
  • Swissotel Amsterdam Hotel Amsterdam
  • Amsterdam Swissotel Hotel

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.