Skip to main content
Beginning of main content

"Modern, very nice and helpful staff. Room was very big and the bathroom was very nice " More

By a verified traveller on Wed 08 May 2019

Enter dates to see availability

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around The Bank Hotel. During your stay, you're just a quick walk from Herengracht Canal. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • Guests speak favourably about the beds and the helpful staff
  • Within a 15-minute walk of Anne Frank House and The 9 Streets

The Bank Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Bank Hotel

Everyone (9) Family (1)
4 out of 5
Modern, very nice and helpful staff. Room was very big and the bathroom was very nice

Posted by on 8 May 2019

Was this review helpful to you?
Comment from Hotel Management

14 May 2019 by Manager

Dear Guest, Thank you so much for choosing to stay with us and for writing a positive review. We hope you had a wonderful time in Amsterdam and are delighted to read you liked your big room with a nice bathroom and found the staff very nice and helpful. We hope to have the pleasure of welcoming you back someday! Warmest regards from The Bank Hotel team

3 out of 5
Die Lage war gut und zentral. Zudem war es sehr ruhig. Die Zimmer wurden nicht gereinigt, insbesondere das Bad wurde überhaupt nicht geputzt! Die dreckigen Tücher die am Boden waren wurden dort gelassen und nicht gewechselt. Die gebrauchten Gläser und Tassen wurden nie ersetzt. Das Personal war nicht wirklich interssiert an unseren Problemen mit dem Zimmer und entschuldigte sich kaum.

Posted by on 17 Jun 2022

Was this review helpful to you?
Comment from Hotel Management

23 Jun 2022 by Krizzle

Dear Helene, Thank you for staying at The Bank Hotel! We apologise for not meeting your expectations on the cleanliness of the room, especially the bathroom and the cups. It was not our intention to ignore your complaints. We are sorry if that happened during your stay with us. Nevertheless, we hope you had brought good memories with you on your way back home! Warm regards, The Bank Hotel team

4 out of 5
Todella ystävällinen palvelu ja loistosijainti. Siitä en pitänyt, että ikkunoista tuuli ja satoi sisään. Sängyn yölamput olivat niin korkealla, että piti nousta ylös sammuttaakseen valon.

Posted by on 10 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jun 2019 by Manager

Dear Guest, Thank you kindly for choosing to stay at The Bank Hotel and for taking the time out to leave us a review. We hope you had a fantastic time in Amsterdam and are delighted to read you appreciated the friendly service and great location. We apologise for the rain and wind on the windows and that you found the bedside lamp slightly out of reach, we have taken these notes onboards and hope this was not too much of an inconvenience for you. It would be a pleasure to welcome you back to our hotel again someday! Warmest regards from all of The Bank Hotel team

5 out of 5

Posted by on 6 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

9 Jun 2019 by manager

Dear Guest, Thank you for choosing to stay at the Bank Hotel and for leaving us a great rating. We hope you had a wonderful time in Amsterdam and to see you again someday! Warmest regards from The Bank Hotel team

4 out of 5

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Manager

Dear Guest, Thank you kindly for leaving us a generous rating and for choosing to stay at The Bank Hotel. We hope you had a fantastic time in Amsterdam and that we may welcome you back again someday. Warmest regards from The Bank Hotel team

5 out of 5
Wir sind sehr nett empfangen worden. Anna hat uns alles super erklärt und uns gute Tipps gegeben. Das Zimmer hatte eine gute Grösse, war sehr sauber und das Bett war herrlich. Nur hatten wir unser Zimmer direkt gegen die Strasse, das war in der Nacht ein bisschen lärmig. Im Bad fehlte ein Zahnbürstenbehälter, oder ich hattt ihn nicht gefunden 😁 Ansonsten sehr empfehlenswert und symphatisch.

Posted by on 26 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

5 May 2019 by Manager

Dear Guest, Thank you kindly for choosing to stay at The Bank Hotel and for leaving us such a nice review. We hope you had a wonderful time in Amsterdam and are happy to hear you received a warm welcome and some good tips. It is also great to know you like your clean room and bed. We are sorry you were disturbed by some outside noise despite the room being soundproofed and appreciate your tip for a toothbrush holder! We hope to welcome you back someday and send you our warmest regards from The Bank Hotel team.

5 out of 5
Perfekte Lage, viel zu Fuss erreichbar oder Tram, Bus, Zug, Metro in der Nähe, da bis zum Bahnhof ca. 10 Min. Sehr freundliches und hilfsbereites Personal. Schönes und zweckmässiges Zimmer, Bett bequem, grosses Badezimmer. Der Aufenthalt war super und ich würde sofort wieder in diesem Hotel buchen.

Posted by on 11 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

16 Aug 2018 by Staff

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5
Frühstück entspricht nicht dem Holländischen Standart...... es gab kein Buffet mit freier Auswahl !!! Es gab lediglich eine relativ teure Frühstückkarte mit verschiedenen Speisen in Englisch. Personal sprach Teilweise nur Englisch und konnte kein Holländisch oder Deutsch.

Posted by on 9 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

5 Oct 2018 by Staff

Dear Albert, Thank you for staying with us and taking the time to write a review! We hope you had a wonderful time in Amsterdam and enjoyed the neighbourhood. We designed our breakfast menu to have a lot of choice for our guests instead of having a standard buffet. If you book in advance it's just €12.50 to choose any breakfast from the menu and included is tea or coffee and a glass of orange juice. We are sorry this did not suit you and that your waitress didn't speak German or Dutch as you would of liked, we do always try to have multilingual staff working together so there is at least always one person speaking dutch. We would be happy to see you again should you return to Amsterdam. In the meantime, kind regards from the whole Bank Hotel team

3 out of 5

Zimmer im Zentrum von Amsterdam

Pros: Lage des Hotels
Location: In der Nähe hat es viele kleine und gute Restaurants. Die Lage zum Jordaan-Gebiet ist ideal.
Die Lage des Hotels ist sehr gut. Die Zimmer sind leider sehr ringhörig. Da die Zimmer zur Strasse lagen, war es am Abend und in der Nacht etwas laut. Im Badezimmer hatte es keinen Stromanschluss. Der Schrank und die Möglichkeiten Kleider an der Garderobe aufzuhängen sind minimal. Das Hotelzimmer ist OK für eine Übernachtung (Business-Hotel), jedoch in der Ausstattung für längere Aufenthalte eher dürftig. Das Hotelpersonal war sehr freundlich und hilfsbereit.

Posted by on 9 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

15 Apr 2018 by Staff

Dear Sir/ Madam, Thank you for taking the time to write such a detailed review and leaving your feedback. It will help us improve our service. We are glad you have enjoyed the location and appreciate our staff's effort. Kind regards

4 out of 5

Perfekte Lage, etwas zu teuer

Die Lage ist super, viele tolle Restaurants und trendige Geschäfte in nächster Nähe. Ebenfalls die Innenstadt und damit auch der Weg vom Bahnhof in wenigen Gehminuten erreichbar. Personal hatten wir nicht viel zu tun, angenehm ist, dass die Reception 24h besetzt ist. Die Zimmer haben das allernötigste und sind soweit auch sauber-aber für den Preis dann doch nicht ganz der erwartete Standard. Einfache Schiebetüre zum Bad nicht ganz angenehm, wenn man den Reisepartner nicht eh schon sehr gut kennt.. Würde das Hotel aber sicher jedem für einen kurzen Aufenthalt weiterempfehlen!

Posted by , from Bern, Schweiz on 26 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

26 Mar 2018 by Gonzalo

Thanks for staying with us. We appreciate your feedback!

Property Features

There's a restaurant on site. Public spaces have free WiFi. The business-friendly The Bank Hotel also features tour or ticket assistance and a lift. A complete renovation of The Bank Hotel was completed in March 2016.

  • 20 guestrooms or units
  • 5 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (1.4 km / 0.8 mi)
  • Metro station: Haarlemmerplein Stop (0.7 km / 0.4 mi)

Room Amenities

The Bank Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions come with cable channels. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2016.

  • Flat-screen television
  • Cable channels
  • Fridge
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

The Bank Hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.50 for adults and EUR 12.50 for children (approximately)
  • Rollaway bed fee: EUR 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bank Hotel Amsterdam
  • The Bank Hotel Hotel
  • The Bank Hotel Amsterdam
  • The Bank Hotel Hotel Amsterdam

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing http://www.ebookers.com/Amsterdam-Hotels-The-Bank-Hotel.h15115151-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Amsterdam-Hotels-The-Bank-Hotel.h15115151-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Amsterdam-Hotels-The-Bank-Hotel.h15115151-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.