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4.4 out of 5

"everything was perfect like always. I highly recommend this hotel, the staff is very kind and helpful. really good restaurants, hotel rooms are big an ... " More

By a verified traveller on Thu 03 Jun 2021

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Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
£633* Per night/room 26 Jan - 27 Jan

Suite (Gemsstock)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Furka)

Bed Count 3 King Beds Maximum Occupancy 8 Max

Deluxe Suite (Grand)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Suite (Junior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at The Chedi Andermatt. During your stay, you're just a quick walk from Passstraße Slope. Enjoy features like free breakfast, free WiFi in public areas and free train pick-up service. Built in 2013, this 5-star hotel has 123 rooms over 6 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned rooms with fireplaces, balconies and pillowtop beds
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 3 spa tubs
  • Treat yourself to body scrubs, body treatments or Thai massages at The Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the pool and the location
  • Steps from Passstraße Slope and Basecamp Andermatt
  • Free train station pick-up and ski shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Chedi Andermatt ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Chedi Andermatt

Everyone (13) Couples (4) Family (1)
5 out of 5
everything was perfect like always. I highly recommend this hotel, the staff is very kind and helpful. really good restaurants, hotel rooms are big and high tech.

Posted by on 3 Jun 2021

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Comment from Hotel Management

3 Jun 2021 by The Chedi Andermatt Team

Thank you very much for your recent stay with us and for sharing your positive feedback. We are happy to forward your most charming words to the entire team. Looking forward to welcoming you back soon. Kind regards from Andermatt Jean-Yves Blatt, General Manager & The Chedi Andermatt Team

5 out of 5
Ambiance im Spa Bereich etwas düster

Posted by on 15 Nov 2021

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Comment from Hotel Management

15 Nov 2021 by The Chedi Andermatt

Sehr geehrter Kurt Vielen Dank für Ihren Besuch und das Teilen Ihrer persönlichen Eindrücke und Erlebnisse. Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Herzliche Grüsse Jean-Yves Blatt General Manager & The Chedi Andermatt Team

5 out of 5

Posted by on 16 Jul 2021

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Comment from Hotel Management

28 Jul 2021 by The Chedi Andermatt

Vielen Dank für Ihren Besuch und das Teilen Ihres Feedback. Herzliche Grüsse Jean-Yves Blatt General Manager & The Chedi Andermatt Team

5 out of 5
Das Hotel ist top, die Lage ein Flop, aber Andermatt ja auch nicht schön. Dennoch haben wir unseren Aufenthalt in diesem aussergewöhnlichen Hotel genossen.

Posted by on 29 Apr 2021

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Comment from Hotel Management

3 May 2021 by The Chedi Andermatt

Vielen Dank für Ihren Besuch und das Teilen Ihrer persönlichen Eindrücke. Es würde und freuen, Sie bald wieder einmal bei uns willkommenheissen zu dürfen. Herzliche Grüsse aus Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

5 out of 5
Ist ist Nichts, wenn man allergisch auf Duftstoffe reagiert. Obwohl es sogar im Angebot erwähnt wird, und wir es in der Bestellung hinterlegt haben hat es nicht funktioniert. Wir hatten aber eine super Unterstützung durch ebookers. Die Betten waren nicht perfekt was man für den Preis erwarten darf.

Posted by on 15 Mar 2021

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Comment from Hotel Management

15 Mar 2021 by The Chedi Andermatt

Vielen Dank für Ihren Besuch sowie das Teilen Ihrer persönlichen Eindrücke. Besten Dank auch für die Hinweise, wo Sie noch Optimierungsmöglichkeiten sehen. Wir haben diese Punkte intern mit dem Team bereits evaluiert. Wir würden uns freuen, Sie bald wieder einmal bei uns willkommen heissen zu dürfen. Mit freundlichen Grüssen Jean-Yves Blatt General Manager & The Chedi Andermatt Team

4 out of 5

Posted by on 3 Dec 2020

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Comment from Hotel Management

8 Dec 2020 by The Chedi Andermatt

Thank you for your visit and for sharing your experience. We are looking forward to welcoming you back soon. Kind regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

5 out of 5

Posted by on 17 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by The Chedi Andermatt

Thank you very much for staying at The Chedi Andermatt and for sharing your positive experience with us. We are already looking forward to welcoming you back soon. Kind regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

2 out of 5
Der Gast ist eine Last. Als Hotelgast muss man kämpfen um einen Tisch im Restaurant zu erhalten. Will man Sandwiches für am nächsten Tag, muss die Rezeption zuerst schauen ob dieser Wunsch erfüllt werden kann. Ich bin nota bene in einem 5 (fünf) Sterne-Luxushotel in der Schweiz. Es fehlt die Gastgewerbetradition.

Posted by , from Zürich on 17 Sep 2020

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Comment from Hotel Management

19 Sep 2020 by The Chedi Andermatt

Sehr geehrter Kuno, vielen Dank für Ihren Besuch im The Chedi Andermatt. Aufgrund von Covid-19 stehen in unserem Restaurant nur die Hälfte der Tisch zur Verfügung und wir arbeiten mit zwei Tischzeiten, um alle Hausgäste zufrieden zu stellen. Bezüglich des Lunchpakets muss die Rezeption Rücksprache mit der Küche halten, um dieses zu koordinieren. Erfüllt wird der Wunsch des Gastes jedoch immer. Wir wünschen Ihnen alles Gute. Freundliche Grüsse Jean-Yves Blatt General Manager & The Chedi Andermatt Team

3 out of 5

Posted by on 25 Aug 2020

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Comment from Hotel Management

26 Aug 2020 by The Chedi Andermatt

Thank you for your visit and for sharing your feedback. It would be our pleasure to welcoming you back soon. Kindest regrads from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

3 out of 5

Posted by on 3 Aug 2020

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Comment from Hotel Management

5 Aug 2020 by The Chedi Andermatt

Thank you very much for staying with us and for sharing your experience. We would be happy to welcoming you back soon. Yours sincerly Jean-Yves Blatt General Manager & The Chedi Andermatt Team

Renovations + Closures

This property will be closed from 24 April 2022 to 25 May 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Chedi Andermatt helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a sauna. Parking is available for a fee. This 5-star Andermatt hotel is smoke free.

  • 123 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Andermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up and ski shuttle; airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Chedi Andermatt offers 123 forms of accommodation with fireplaces and minibars (stocked with some free items). Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Deep-soaking bath
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

The Chedi Andermatt has a restaurant on site.

24-hour room service is available.

Nearby Activities

3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Cave exploring nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Spa Services

The Spa has 10 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. The spa is equipped with hot springs/mineral springs, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 240.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 40 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1020.00 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 240.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andermatt Chedi
  • Chedi
  • Chedi Andermatt
  • Chedi Hotel
  • Chedi Hotel Andermatt
  • Chedi Andermatt Hotel
  • The Chedi Andermatt Hotel
  • The Chedi Andermatt Andermatt
  • The Chedi Andermatt Hotel Andermatt

You should know

  • The Chedi Andermatt offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.