26 Oct 2019 by Alva Donna Exclusive
Vielen lieben Dank für diese wundervolle Bewertung. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat! Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Viele Grüße, Gästebetreuung
14 Nov 2018 by Guest Relations Department
Hello, dear guests, Fırst of all let us thank you for your choice to spend your holidays in ALVA DONNA EXCLUSIVE HOTEL & SPA! We are glad to get feedback as we analyze all the information we get of our guests.With all the team we do the best to provide high level of the service to each of our guests. Hope to see you soon in ALVA DONNA EXCLUSIVE HOTEL & SPA ! Best Regards,
All-inclusive room rates at Alva Donna Exclusive Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Alva Donna Exclusive Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the hotel's beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Alva Donna Exclusive Hotel & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 7 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a kids' pool and an outdoor tennis court. Smoking is allowed in designated areas at this 5-star Belek hotel.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Parking (limited spaces)
Alva Donna Exclusive Hotel & Spa offers 724 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers. This Belek hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2018.
PANAROMA – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
DELUXE – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
BALIK – This theme restaurant only serves dinner. Reservations are required. Open selected days.
İTALYAN – This theme restaurant only serves dinner. Reservations are required. Open selected days.
FRANSIZ – This theme restaurant only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.