24 Feb 2020 by CRM Ass. Manager
Dear guests, On behalf of our hotel staff, I would like to thank you for taking the time to write your impressions concerning your stay at the Aska Lara hotel. We are pleased to see that you had a nice stay in our resort. We hope to have the opportunity to see you again back soon Sincerely, Jana Revina CRM Ass. Manager Aska Lara Resort & SPA
4 Jul 2019 by Mira Leylek CRM Agent
Dear guest, thank you for taking the time to express your thoughts and concerns. Indeed, Aska Lara Resort & Spa is a family oriented hotel and we offer loads of facilities and activities for families with children. Therefore, we continuously receive many positive comments from our guests in this regard. Unfortunately, we cannot identify your name and room number to investigate if you contacted our team to share your concerns while you were on property, as we would have been pleased to discuss the reasons of your dissatisfaction with you and find solutions timely. In any case, we appreciate your comments, guest feedback help us make the necessary improvements to make our hotel better. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely,
4 Apr 2019 by CRM Assistant Manager
Dear Guest, thanks a lot for taking the time to rate our hotel, we are happy to see the maximum rate! Hopefully one day we will be welcoming you here again! Kindly, Jana Revina CRM Assistant Manager
30 Apr 2018 by CRM Supervisor
Dear Maxim, first of all I would like to say that it was very sad to read your comments and we are sincerely sorry for all kind of inconveniences you have experienced during your stay . Obviously this time we fell short and due to some reasons could not provide you a great hotel experience. Your feedback is important to us as it gives the opportunity to re-evaluate our services and point out the scopes for further perfection. We hope, one day you will find the reason to visit us again and give us another chance to win your loyalty and trust. Kindly, Jana Revina CRM Supervisor Aska Lara Resort & SPA
19 Sep 2017 by CRM Responsible
Dear Onur, First of all thank you for taking the time to give us your valuable feedback and sharing your comments of Aska Lara hotel. We are grateful for your praise for cleaning crew, food and drinks and hotel konsept. Best regards, Jana Revina CRM Supervisor
7 Apr 2017 by firstname.lastname@example.org
Dear guests, many thanks for your maximum rate and good comment! We hope one day we will be welcoming you here again! Kind regards, Jana Revina CRM Responsible Aska Lara Resort & SPA
7 Oct 2019 by Mira Leylek CRM Agent
Dear guest, thank you for sharing your experience. We are sorry that your holiday at Aska Lara Resort & Spa fell below your expectatons. Unfortunately, we cannot identify your room number and we would appreciate more details of what exactly was wrong we to investigate in order to assist you and prevent such cases of dissatisfaction of the guests in the future. Thank you in advance. Kind regards, Mira Leylek CRM Agent Aska Lara Resort & Spa
27 Nov 2018 by CRM Agent
Dear Nick, Thank you for your feedback and for the rating. We are also grateful to you for your choice to spend your vacation in our hotel, and were glad to welcome you here. We are sincerely glad that you have been satisfied with your staying at our hotel. The hotel management does everything to make the stay of guests the most comfortable. As we can see from the system, your reservation was made for one person, and the 2nd person was paid on the day of arrival. We apologize if you had any inconvenience about it. We will be glad to welcome you at Aska lara Resort&Spa again ! With the warmest regards, Khalida Mehdizade CRM Agent Aska Lara Resort&Spa
16 Aug 2018 by CRM Agent
Lieber Gast, Vielen Dank für Ihr Feedback. Wir freuen uns, Sie in unserem Hotel begrüßen zu dürfen und freuen uns, Sie hier begrüßen zu dürfen. Wir hoffen, Sie in Zukunft wieder willkommen zu heißen. Mit den herzlichsten Grüßen, Khalida Mehdizade CRM-Agent Aska Lara Resort & Spa
20 Aug 2018 by CRM Assistant Manager
Sehr geehrter Martin, Wir bedanken uns für Ihren Aufenthalt im ASKA Lara Resort & Spa und das Sie Ihre Eindrücke mit uns teilen. Wir bedanken uns rechtherzlich für Ihre Bewertungen, da Sie uns eine Gelegenheit bieten, unsere Dienstleistungen zu verbessern. Es ist sehr traurig zu lesen, dass wir es nicht geschafft haben Ihre Erwartungen zu erfüllen. Bedauerlicherweise sind Sonnenliegen bezogene Beschwerden für fast alle Resort Urlaubsziele üblich. Es gibt einen Hauptgrund, trotz der Gesamtzahl der Sonnenliegen, die genug für alle Gäste sind, die ich versichern kann, werden einige Plätze immer beliebter sein. Es gibt viele Sonnenliegen am Strand zu jeder Zeit des Tages. Ich habe Ihre Bewertungen an alle relavanten Bereiche sowie an den Genral Manager weiter geleitet, ich versichere Ihnen, dass wir Ihre Bewertung sehr ernst nehmen. Mit freundlichen Grüßen Jana Revina CRM Assistant Manager Aska Lara Resort & Spa
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
Aska Lara Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the resort's private sandy beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Aska Lara Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This Art Deco resort also offers a complimentary water park, a kids' pool and outdoor tennis courts. A complete renovation of Aska Lara Resort & Spa was completed in April 2015. Smoking is allowed in designated areas at this 5-star Antalya resort.
Available in some public areas: Free WiFi
Parking (limited spaces) , Free parking nearby
Aska Lara Resort & Spa offers 545 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Anka Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mozaik Turkish Restaurant – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required. Open selected days.
La Perla Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Mandarin Restaurant – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.
Missina Restaurant – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Swan SPA has 1 treatment room. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Annex guestrooms are located in Aska River Suites, 328 feet (100 meters) away from the main resort building.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).