11 Oct 2020 by Firuze TOKGÖZ
Lieber Gast; Vielen Dank für Ihren netten Kommentar und Zufriedenheit. Ein schöner Urlaub macht uns so glücklich wie Sie. Es inspiriert uns, besser zu sein. Wir möchten uns im Namen unserer Manager und aller Mitarbeiter bei Ihnen bedanken, das Sie sich für uns entschieden haben. Wir möchten Ihnen mitteilen, dass wir uns freuen, Sie wieder begrüßen zu dürfen.Ihre Kommentare werfen ein Licht auf unsere Vision, um unsere Sicht jeden Tag zu verbessern und auch kleinere Störungen auf diesem Weg zu beseitigen, auf der wir unsere Mission als Gästezufriedenheit festlegen. Hochachtungsvoll Gastebetreuung Manager Firuze TOKGÖZ
1 Nov 2019 by Asteria Kremlin Palace
Thank you for your high score
30 Oct 2019 by Firuze TOKGÖZ
Dear Guest; We would like to thank you for the point. We hope you will be visiting the Asteria Kremlin Palace hotel again in the near future. Best Regards Guest Relations Manager Firuze TOKGÖZ
24 Oct 2019 by Firuze TOKGÖZ
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüssen, Ihre Gaestebetreuungsmanagerin, Firuze TOKGÖZ
The property is closed between 1 November and 31 March.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Asteria Kremlin Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Asteria Kremlin Palace - All Inclusive with activities such as parasailing, windsurfing and sailing. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 7 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a free kid's club, an outdoor pool and a kids' pool. You'll have access to the outdoor pool at a partner property. Self parking is free. This 5-star Antalya property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Asteria Kremlin Palace - All Inclusive offers 875 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Stolitsa – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pasha – This steakhouse serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Marine – This beach restaurant specialises in seafood and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
La Gondola – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
El Sombrero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, outdoor tennis courts and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.