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"The rooms were new, well finished and decorated. The hotel decor overall was stunning, finished to high standards in a modern design. However, this ho ... " More

By a verified traveller on Wed 26 Aug 2020

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£67* Per night/room 20 Jan - 21 Jan

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Bedroom (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy DoubleTree By Hilton Antalya City Centre's good location. During your stay, you'll be within walking distance of Antalya Clock Tower. Features include free WiFi in public areas and free self-parking, plus 2 bars. This 5-star hotel has 149 rooms. Free WiFi and sofa beds are available in all rooms.

  • Air-conditioned rooms with sofa beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Gao Club
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the breakfast and the location
  • Just a 2-minute drive from Antalya Clock Tower and a few minutes from Karaalioglu Park
  • Airport shuttle service available for a fee

DoubleTree By Hilton Antalya City Centre ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree By Hilton Antalya City Centre

Everyone (2)
3 out of 5
The rooms were new, well finished and decorated. The hotel decor overall was stunning, finished to high standards in a modern design. However, this hotel really fell in terms of service. When we arrived, no one greeted us at the cab or even helped us unload our suitcases. We don't normally mind, but when you opt for a 5* hotel, you expect the 5* standards of service. Check in was quick, but no induction provided whatsoever. Which meant we had to find out ourselves about the amenities that were available in the hotel. We asked for the sofa bed in the room to be set up but this was not done so. We asked several times until a final phone call was made at 10.30pm asking for them to come and do it ASAP as we had been waiting and had 2 children who were waiting to sleep. Breakfast was mediocre, not many options and it was the same thing everyday. It was served to you by very disgruntled employees. You weren't seated at your table, but expected to find one and seat yourself, which is fine but then no one served us or asked us what drinks we would like for at least another 20 minutes. By the time we came back with our breakfast, a few occasions when we had breakfast without the kids, our tables were then taken by others as there was no way to distinguish which table was available or not. Rooms weren't cleaned to the standards we are used to, they just made beds and changed towels if we asked. The room wasn't hoovered or tidied otherwise. It's such a shame and a let down for Hilton.

Posted by , from London on 26 Aug 2020

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Comment from Hotel Management

27 Aug 2020 by DTBH ANTALYA CITY CENTRE

Dear Guest, First of all, thank you for choosing DoubleTree by Hilton Antalya City Center in your stay. Your evaluations will motivate us to take our service quality to the next level. We sincerely would like to inform you that we will be happy to welcome you to our hotel again. Regards,

4 out of 5
Room and condition were great: spacious, comfortable and clean. The hotel is very new (opened August 2019) and some things were not smooth, e.g. cleaning service paid no attention to green light (5 hours on but no one cleaned the room until requested by phone). Quality and selection of breakfast was not as good as in other 5-star hotels in Antalya, maybe worth 2 or 3 stars. Strange welcome at check-in: "Welcome dear guest, but you are not allowed to bring food into the hotel for health and safety reasons(!); if you do it will be removed at the door!"

Posted by on 16 Sep 2019

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1 out of 5
They don't allow any external food and drink in the rooms including drinking water which is confiscated at reception. Terrible

Posted by on 24 Aug 2019

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4 out of 5

Posted by on 21 Aug 2020

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Comment from Hotel Management

22 Aug 2020 by DTBH ANTALYA CITY CENTRE

Dear Guest, First of all, thank you for choosing DoubleTree by Hilton Antalya City Center in your stay. Your evaluations will motivate us to take our service quality to the next level. We sincerely would like to inform you that we will be happy to welcome you to our hotel again. Regards,

About the DoubleTree By Hilton Antalya City Centre

Location Adnan Menderes Bulvari No 61 Etiler, Antalya, 7101

Property Features

DoubleTree By Hilton Antalya City Centre offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 16896 square feet (1570 square metres) and includes conference rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury DoubleTree By Hilton Antalya City Centre. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Antalya hotel is smoke free.

  • 149 guestrooms or units
  • 2 bars or lounges
  • 16896 sq ft of conference space
  • 1570 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

DoubleTree By Hilton Antalya City Centre offers 149 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Pillow options
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Gao Club – This cocktail bar specialises in Asian cuisine and only serves light fare.

Ocean Bar – On-site lobby lounge. Open 24 hours. Open daily.

Sage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 80 and EUR 120 for adults, and EUR 50 and EUR 100 for children (approximately)
  • Airport shuttle fee: EUR 225 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 7 years old)
  • Valet parking fee: EUR 5.00 per day
  • Late check-out fee: EUR 40.00 (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Antalya City Centre
  • DoubleTree Hilton Antalya City Centre Hotel
  • Hotel DoubleTree By Hilton Antalya City Centre Antalya
  • Antalya DoubleTree By Hilton Antalya City Centre Hotel
  • Hotel DoubleTree By Hilton Antalya City Centre
  • DoubleTree By Hilton Antalya City Centre Antalya
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Doubletree Hilton Antalya City
  • DoubleTree By Hilton Antalya City Centre Hotel
  • DoubleTree By Hilton Antalya City Centre Antalya
  • DoubleTree By Hilton Antalya City Centre Hotel Antalya

You should know

  • DoubleTree By Hilton Antalya City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.