27 Apr 2019 by Guest Relations
Dear Guest, Thank you very much for sharing your feedback. We are glad to read that you had an overall good experience in our hotel. We agreed with you that the many opportunites in Antalya. It is always our goal to provide the best possible service and we are glad that we did not disappoint you. It would be a pleasure for us to greet you in our facilities again. Best Regards
21 Oct 2022 by Guest Relations
Sehr geehrte Frau Berta,Vielen Dank für Ihr Feedback.Ihr Rückmeldung ist für uns äußerst wertvoll, weil wir uns immer verbessern und weiterentwickeln.Da unser Hotel 12 Monate lang in Betrieb ist, führen wir die Renovierungsarbeiten nach und nach durch. Die Renovierungsarbeiten werden fortgesetzt.Wir werden das, was Sie sagen, in Betracht ziehen. Ich wünschte, Sie hätten uns während Ihres Aufenthalts kontaktiert. Aber trotzdem können Sie sicher sein, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gästebetreuung
9 May 2023 by Hotel SU
Dear Steeven,Thank you very much for your evaluation.We look forward to seeing you again with us as soon as possible.Best Regards,Guest Relations Team
9 May 2023 by Hotel SU
Dear Dimitar,Thank you very much for your evaluation.We look forward to seeing you again with us as soon as possible.Best Regards,Guest Relations Team
31 Oct 2021 by Guest Relations Team
Sehr geehrter Herr Aqib, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihr Rückmeldung zu Ihrem letzten Aufenthalt im Hotel SU mitzuteilen. Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Wir sind sehr enttäuscht zu hören, dass Sie mit den Reinigungs- und Sprachkenntnissen unserer Mitarbeiter unzufrieden waren nicht ganz zufrieden waren. In unserem Hotel findet immer Sprachlektionen statt.Wir sehen in ihrem Kommentar, dass wir das weiter machen sollten. Bitte seien Sie versichert, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden. Sie haben uns Informationen gegeben, nachdem Sie unser Hotel verlassen haben. Dann hast Sie kommentiert. Sie haben uns keine Chance gegeben, das Problem zu beheben.Aus diesem Grund tut es uns sehr leid. Wir hoffen, dass Sie uns die Chance geben, Sie wieder als unsere Gäste zu sehen, und wir bieten unsere aufrichtige Liebe und unseren Respekt. Mit freundlichen Grüßen, Gästebetreuungsteam Hotel SU
28 Feb 2020 by Guest Relations
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Ihr Rückmeldung zu Ihrem Aufenthalt hilft den Reisenden, den richtigen Eindruck von Ihrem Hotel zu bekommen. Wir freuen uns, dass Sie mit der Dekoration unseres Hotels zufrieden waren. Wir freuen uns über jeden positiven oder negativen Kommentar unserer Gäste, da dies dazu beiträgt, unser Geschäft im Einklang mit den Erwartungen unserer Gäste auf die richtige Weise zu verbessern. Mitarbeiter Uniformen sind Teil des Konzepts. Aber trotzdem können Sie sicher sein, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüße, Gästebetreuungsteam Hotel SU
8 Jan 2020 by Hotel SU
Lieber Gast, Vielen Dank für Ihre Bewertung und Ihren Kommentar. Wir hoffen, Sie wieder bei uns begrüßen zu können. Freundliche Grüße,
16 Oct 2019 by Guest Relations
Dear Guest, Thank you for your evaluation. We hope to host you again. Best Regards; Hotel SU
10 Sep 2019 by Hotel SU
Dear Guest; Thank you for your evaluation. We hope to host you again. Best Regards; Guest Relations Team
Unwind on the private sandy beach, located just 150 metres away. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Hotel SU & Aqualand such as the free kids' club, the seasonal outdoor pool and the indoor swimming pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Antalya hotel.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free valet parking
Hotel SU & Aqualand offers 296 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. This Antalya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
Hotel SU & Aqualand has 5 restaurants on site.
24-hour room service is available.
An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and beverages are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, Eurocard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Programme (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
