16 Jul 2021 by Ercan Koca - Front Office Chief
Dear Sir/Madam, First of all; thank you for your precious comments about our hotel. However, we are also sad about the issue you dealt with on your check-out. But in this situation, we need to make an explanation about this situation. Our minibars in the room are filled daily by our staff and left as the same as on your check-in date. And at the check-out, it is getting checked by our minibar staff again. If there is something missing, then our staff starts to check the garbage of the missing item in the room which shows us that the item is used by guest who is checking out. Your investigation is completed and minibar service reported that the garbage of the items from minibar was found in the bathroom's trashcan. We are really sorry about this situation, but this is how it goes about minibar in our hotel. We wish to see you again in our hotel as soon as possible to show our real service and hospitality. Sincerely
You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Antalya hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Perge Hotels Adult Only offers 16 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 49-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Antalya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
LANTHE – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.
Double Deck – On-site café. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
