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3.5 out of 5

"We've been placed in 2 store apartment with bedroom and shower room upstairs. Top rooms were moldy and peeled paint from walls and ceilings. Had to m ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Side Crown Serenity. During your stay, you'll be within walking distance of Side West Beach. Features include free breakfast, free self-parking and a free beach shuttle. Built in 2013, this hotel has 346 rooms over 4 floors. All rooms offer free stocked minibars and satellite TV channels.

  • All rooms offer free minibar items, 24-hour room service and satellite TV
  • Free buffet breakfast served daily
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop, a beach bar and a swim-up bar
  • WiFi for a fee
  • Splash around at the waterslide or swim in the indoor and 2 outdoor pools
  • Indulge with aromatherapy, hydrotherapy or massages at the spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, a fitness centre and a steam room
  • Just a 4-minute drive from Side West Beach and 5 minutes from Aquapark
  • Free beach shuttle service
  • Pets welcome for a fee

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Side Crown Serenity ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Side Crown Serenity

Everyone (2)
3 out of 5

Old and moldy , needs renovation

We've been placed in 2 store apartment with bedroom and shower room upstairs. Top rooms were moldy and peeled paint from walls and ceilings. Had to move out to other room next day. We was staying 2 weeks Sewage smell in ground floor Hallways. 3 star max , I can't understand how come they getting 5*??? Food was nice. But it's Turkey, that's what we was expecting.

Posted by , from Lt on 31 Aug 2018

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Comment from Hotel Management

6 Sep 2018 by Side Crown Group

Dear Guest , First of all we would like to thank you for taking time and making a review regarding your stay . We will take your notes to consideration . Kind regards .

4 out of 5
Es war alles 😊 Personal freundlich und nett Essen war sehr gut

Posted by on 30 Apr 2019

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All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Other inclusions

  • Shuttle service to off-site activities

Not included

  • Motorised water sports
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators

  • Aerobics classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Motorised water sports not included
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • Activities/services from independent operators not included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Shuttle service to off-site activities included
  • Theme parties included

Property Features

Side Crown Serenity is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Side Crown Serenity, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A swim-up bar. WiFi and wired Internet are available in public spaces for a fee. This all-inclusive hotel also offers a free kid's club, a kids' pool and a steam room. Free self parking is available. This Side hotel is smoke free.

  • 346 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 bars by the pool
  • 8934 sq ft of conference space
  • 830 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Dining venue
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools -1
  • Number of outdoor pools -2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Self parking (surcharge)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

Side Crown Serenity offers 346 forms of accommodation with free minibar items and complimentary bottles of water. Satellite televisions are provided. In-room wireless Internet access is available for a surcharge.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Satellite channels
  • Hairdryer
  • Safe (surcharge)

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Serenity – This buffet restaurant serves breakfast, lunch and dinner.

Hanedan – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required.

Apollon – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.

Serenita – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Patisserie Crown – This café only serves light fare.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Fitness classes on site
  • Sailing on site
  • Beach volleyball on site
  • Waterskiing on site
  • Personal motorised watercraft on site
  • Motor boating on site
  • Sailing nearby
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • One child stays free
  • Service animals not allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 2 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 2 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 2 per day (rates may vary)
  • Airport shuttle fee: EUR 80 per vehicle (one way)
  • A pet fee will be charged
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Serenity All Inclusive
  • Crown Serenity All Inclusive Hotel
  • Side Crown Serenity All Inclusive
  • Side Crown Serenity All Inclusive Hotel
  • Side Crown Serenity Resort
  • Crown Serenity Resort
  • Side Crown Serenity
  • Crown Serenity
  • Crown Serenity All Inclusive All-inclusive property
  • Side Crown Serenity All-inclusive property
  • Crown Serenity All-inclusive property
  • Side Crown Serenity – All Inclusive
  • Side Crown Serenity Hotel
  • Crown Serenity Hotel
  • Side Crown Serenity All-inclusive property
  • Crown Serenity All-inclusive property
  • Crown Serenity
  • All-inclusive property Side Crown Serenity Side
  • Side Side Crown Serenity All-inclusive property
  • All-inclusive property Side Crown Serenity
  • Side Crown Serenity Side
  • Side Crown Serenity – All Inclusive
  • Side Crown Serenity All Inclusive
  • Side Crown Serenity Inclusive
  • Side Crown Serenity Side
  • Side Crown Serenity Hotel
  • Side Crown Serenity Hotel Side

You should know

  • Side Crown Serenity offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.