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4.3 out of 5

"Excellent Staff with very good language skills at reception. Good quality endless breakfast. Beds a bit too soft. " More

By a verified traveller on Thu 02 May 2019

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£73* Per night/room 7 Apr - 8 Apr

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Crowne Plaza Antwerp, an IHG Hotel. During your stay, you're just a quick walk from Ring Road. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by car from Sportpaleis and 7 minutes from Antwerp Zoo
  • Dogs welcome for a fee (restrictions apply)

Crowne Plaza Antwerp, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Antwerp, an IHG Hotel

Everyone (3) Couples (5) Business (1) Family (2) Friends (1)
5 out of 5
Excellent Staff with very good language skills at reception. Good quality endless breakfast. Beds a bit too soft.

Posted by on 2 May 2019

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4 out of 5
Convenient access to motorway. Good size room, although a bit dated.

Posted by on 2 May 2019

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4 out of 5

A quality hotel at reasonable price

The location out of town makes the hotel less expensive while offering top class overnight for the traveller. The staff were the most helpful and friendly I've met, but not enough of them, both on reception and in the attached restaurant. They are obviously up dating rooms to contemporary styling on a regular basis - shame about the trendy square plates in restaurant Feb 2014

Posted by on 18 Feb 2014

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5 out of 5
Laute Party. Bus in die City hält vor der Nase

Posted by , from Dietikon on 25 Jun 2023

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5 out of 5
tous ete super a part le matelas trop moue rien a dire, d autre personnel super gentils des que nous aurons l occasion nous reviendrons merci

Posted by on 19 Feb 2019

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4 out of 5
Es handelte sich um ein Wochenende . Das Hotel stimmte mit den Bildern überein und das Personal ist höfflich.

Posted by on 6 Feb 2017

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5 out of 5

Heerlijk weekend verblijf

Wilde er even tussenuit met mijn vriendin . Heerlijk even ontspannen . Zeer fijne kamer met gaaf uitzicht over antwerpen speciaal inde avond een mooi gezicht.Makkelijk te bereiken en vanuit t hotel was t centrum ook prima bereikbaar. T personeel had leuke info nen tips over antwerpen , t reizen naar t centrum , eetgelegenheden , bezienswaardigheden . En ze namen echt de tijd voor je als je iets vroeg. Een lekker ontbijt met super beleeft personeel . Kortom een aanrader.

Posted by on 22 Sep 2015

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2 out of 5

Businesstrip

Hotel was a dissappointment. The air in the rooms stuffy and rooms overall seen better days. The waiter at the restaurant/ bar was rude. Wouldn't go again to this particular hotel

Posted by on 17 Sep 2015

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5 out of 5

Beoordeel dit hotel niet op de buitenkant!

Het Crowne Plaza hotel ligt aan de ring van Antwerpen. Het voordeel hiervan is dat je niet de hele stad door hoeft. Het gebouw is aan de buitenkant niet zo mooi, een beetje oostblok architectuur uit de jaren '80 van de vorige eeuw. De binnenkant is erg netjes en verzorgd, hoewel de handengalerij niet helemaal mijn smaak is. De kamers zijn keurig, netjes en niet ongezellig ingericht. De WiFi was bij ons niet heel stabiel. Het ontbijt is echt een verbeterpunt voor dit hotel. Eén dame leek verantwoordelijk voor alles: de gastenadministratie van het ontbijt, het aanvullen van de eet- en drinkwaren, het schoonmaken van tafels en het bijvullen van de koffiemachine. En dat ging niet goed. Het duurde lang voordat lege broodmanden, vlees- en kaasschalen en de jus d'orange werd aangevuld. Er was wel meer personeel, maar die leken minder belangrijk werk te doen. Borden aanvullen en druk heen- en weer lopen met..... wat eigenlijk. Ik had erg met de dame te doen die het vuur uit de sloffen liep, maar toch niet kon verkopen dat één-en-ander niet soepel verliep. Al met al een hotel waar wij terug gaan keren. Wij weet is het ontbijt dan beter georganiseerd.

Posted by on 10 Apr 2015

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5 out of 5

goed hotel

ik zal volgende keer zeker weer boeken. de volgende boeking zal in april plaatst vinden

Posted by on 10 Apr 2015

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About the Crowne Plaza Antwerp, an IHG Hotel

Location Gerard Le Grellelaan 10, Antwerp, B-2020

Property Features

Crowne Plaza Antwerp, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Spa services, vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Antwerp, an IHG Hotel. For a fee, parking is available. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 16 levels
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Antwerp-South Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Antwerp, an IHG Hotel offers 262 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers. This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Anna Antwerp Bistro & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Antwerp
  • Crowne Plaza Hotel Antwerp
  • Crowne Plaza Antwerpen Hotel Antwerp
  • Crowne Plaza Antwerp Hotel
  • Antwerp Crowne Plaza
  • Crowne Plaza Antwerp
  • Crowne Plaza Antwerp, An Ihg
  • Crowne Plaza Antwerp, an IHG Hotel Hotel
  • Crowne Plaza Antwerp, an IHG Hotel Antwerp
  • Crowne Plaza Antwerp, an IHG Hotel Hotel Antwerp

You should know

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.