Skip to main content
Beginning of main content

"A 3 star hotel at 4 star prices that is mainly clean but rather tired. Breakfast is poor quality food & service - a disappointment even for a 3 star h ... " More

By a verified traveller on Mon 16 Apr 2018

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy De Keyser Hotel's good location. During your stay, you'll be connected to a shopping centre and just a quick walk from Antwerp Zoo. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 123 rooms over 9 floors. All rooms offer free WiFi and plasma TVs.

  • Air-conditioned rooms with plasma TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the location
  • Steps from Antwerp Zoo and 8 minutes by car from Wijnegem Shopping Center
  • Airport shuttle service available for a fee

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£67* Per night/room 12 Apr - 13 Apr

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

De Keyser Hotel ratings based on 12 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for De Keyser Hotel

Everyone (4) Couples (5) Family (2) Other (1)
3 out of 5

Ok hotel close to the station

A 3 star hotel at 4 star prices that is mainly clean but rather tired. Breakfast is poor quality food & service - a disappointment even for a 3 star hotel. Poor value for money.

Posted by on 16 Apr 2018

Was this review helpful to you?
4 out of 5

Very central, close to antwerp centraal

Nice hotel near centraal station, had a room on 6th floor, was quiet and clean

Posted by , from baden switzerland on 11 Sep 2017

Was this review helpful to you?
4 out of 5

Quick Stop over trip

De Keyser benefits from a great central location, extremely convenient for the Antwerp main Diamond District. The rooms are comfortable and well priced although there is a lack of some amenities that could be expected of a hotel with 4 star rating. Breakfast bar provides a very good choice of menu and although there is no evening restaurant facility that is not very important considering the hotel is surrounded by a variety of restaurants a very short walk away. Overall I would recommend this hotel if you want a reasonably priced stay in a convenient location.

Posted by on 27 Jan 2016

Was this review helpful to you?
5 out of 5
Grosses Zimmer, sauber, sehr freundliches Personal, super Frühstücksbuffet. Und sehr gute Lage. Das Badezimmer hat leider keine Heizung.

Posted by on 8 Mar 2020

Was this review helpful to you?
3 out of 5
Il devrait clairement être mentionné (au moment de la réservation ?) que la nourriture n'est pas autorisée dans l'établissement, au risque d'une surfacturation

Posted by on 22 Jul 2019

Was this review helpful to you?
2 out of 5
Heizung funktionierte nicht. Zimmer war ne Absteige. Nach Reklamation gab es ein neues Zimmer, ein tolles Zimmer wo die Erwartung übertroffen hat. Aber der erste Eindruck bleibt bestehen. Schade, dass es immer eine Reklamation braucht, bevor ein guter Service geboten wird.

Posted by on 10 Mar 2017

Was this review helpful to you?
4 out of 5

Goed op de badkamer na

Het is een goed hotel op de badkamer na. Deze was verouderd, de douche knop had je los in de hand als je niet uit keek. de wc knop idem dito. Schimmel randen aan douche gordijn. Verder wel schoon. Kleine kamer. Ontbijt was goed en gevarieerd. Het personeel was super vriendelijk. Super locatie. Op de badkamer na wel vier sterren waard.

Posted by on 18 Mar 2016

Was this review helpful to you?
4 out of 5

in het centrum

Goed gelegen in het centrum, vlakbij winkelstraat De Meir

Posted by on 2 Mar 2016

Was this review helpful to you?
4 out of 5

perfect voor een stedentrip je loopt het hotel uit en je staat in de stad of bij antwerpen centraal

Perfect gelegen je loopt het station uit en binnen 2 minuten sta je in je hotel kamer en vanuit daar gelijk in de stad. Mooie ruime badkamer en slaapkamer totaal geen last van geluiden vanaf de stad en station

Posted by on 30 Nov 2015

Was this review helpful to you?
1 out of 5

Absoluut geen 4 sterren voor kamer 906

Naar vele hotels met elkaar vergeleken te hebben, is onze keuze gevallen op ' hotel de Keyser ' ja 4 sterren en de foto's spraken ons aan. Bij aankomst mooie entree, tot we de kamer 906 binnen traden. De kamer kwam niet overeen met de foto's slecht tot geen water druk waardoor douchen zeer oncomfortabel was. Het bed was zo door gezakt op de grond slapen was beter. Een tv waar een museum jaloers op is. Het enige positieve was ontbijt dat geef ik op schaal 1 t/m 10 een 6,5

Posted by on 4 Aug 2015

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly De Keyser Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Antwerp (ANR-Antwerp Intl.) (4.6 km / 2.9 mi)
  • Train station: Antwerp Central Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

De Keyser Hotel offers 123 forms of accommodation with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Antwerp hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Emerald – This bar serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.39 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: EUR 20.00 per person (approximately)
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Keyser
  • De Keyser Antwerp
  • De Keyser Hotel
  • De Keyser Hotel Antwerp
  • Hotel Keyser
  • Alfa De Keyser Antwerp
  • Hotel Alfa De Keyser
  • Keyser Hotel Antwerp
  • Keyser Hotel
  • Keyser Antwerp
  • De Keyser Hotel Hotel
  • De Keyser Hotel Antwerp
  • De Keyser Hotel Hotel Antwerp
url importing https://www.ebookers.com/Antwerp-Hotels-De-Keyser-Hotel.h526074-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.