15 Dec 2019 by Gaétan Demoor, Hotel Manager
Sehr geehrte Dagmar. Danke für die Rezension und die Zeit, die Sie sich dafür genommen haben. Wir haben sehr gerne gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen schönen Aufenthalt in Antwerpen hatten. Vielen Dank, dass Sie die Sauberkeit und die gute Lage unseres Hotels besonders hervorgehoben haben. Ihr Lob geben wir sehr gerne an unser Team weiter. Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Besuch in Antwerpen wieder für uns. Freundliche Grüße, Gaétan Demoor, Hotel Manager
3 Aug 2018 by Lindsey Van Laere, Front Office Manager.
Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels. Wir freuen uns sehr, dass Ihnen unsere zentrale Lage am Königin-Astrid-Platz im Herzen der Stadt gefallen hat und Sie Antwerpen bequem zu Fuß erkunden konnten. Es freut uns auch zu wissen, dass unser Frühstück genau Ihren Geschmack getroffen hat. Es tut uns leid, dass die Sauberkeit nicht Ihren Vorstellungen entsprochen hat. Unsere Zimmer werden täglich gereinigt Gern würden wir Sie in Zukunft wieder bei uns begrüßen! Lindsey Van Laere, Front Office Manager.
2 Feb 2018 by Lindsey Van Laere, Front Office Manager.
Dear Guest, Thanks for your feedback. Thanks for mentioning the comfort of our renovated hotel and our closeness to the Central Station. Indeed, our building's new name is Hotel Indigo Antwerp-City Centre. Note that the rooms measure approximately 20 sqm. We're glad you appreciated the good value for money. We hope to welcome you again. Lindsey Van Laere, Front Office Manager.
17 Sep 2017 by Lindsey Van Laere, Front Office Manager.
Dear Guest, Thanks for your feedback. We note with a great delight that you had an enjoyable experience among us. As you pointed out, we're centrally set on the Queen Astrid Square, nearby Queen Elizabeth Hall, the shopping streets and countless restaurants, and just off Antwerp Central Station, offering then great transportation access to our hosts as well as providing a contemporary and central base to explore the city with its key spots. Thanks for sharing your satisfaction with us. We look forward to welcoming you back in the future. Kind regards,
18 Sep 2017 by Lindsey Van Laere, Front Office Manager.
Dear Guest, Thank you for leaving your comments about your time at Queen A Hotel, located on the Queen Astrid Square, in the heart of the City. We are sorry to read of any issues you may have had concerning our breakfast. We urge our guests to make us aware of any problems, at the time, so that we may resolve them. In terms of our breakfast rates, there is the option of take away coffee or a coffee in the hotel, which comes with a croissant for only 5 euro. We really do hope that we have the pleasure of welcoming you back in the near future. Kind regards,
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Indigo Antwerp - City Centre, an IHG Hotel also features a terrace, dry cleaning/laundry services, and room service (during limited hours). This 4-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Indigo Antwerp - City Centre, an IHG Hotel offers 82 accommodations with espresso makers and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.
Queen A Kitchen – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.