Skip to main content
Beginning of main content

"Perfect area, hotel building not too big! Level with street, so no dragging luggage up any stairs!! " More

By a verified traveller on Thu 12 Dec 2019

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Mercure Antwerp City Centre. During your stay, you're just a quick walk from Antwerp City Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 127 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the central location and the beds
  • 8 minutes by car from Antwerp Zoo and 11 minutes from Cathedral of Our Lady

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£66* Per night/room 19 Apr - 20 Apr

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege, Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mercure Antwerp City Centre ratings based on 13 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Antwerp City Centre

Everyone (3) Couples (4) Business (2) Family (1) Friends (3)
5 out of 5
Perfect area, hotel building not too big! Level with street, so no dragging luggage up any stairs!!

Posted by on 12 Dec 2019

Was this review helpful to you?
3 out of 5
On our first night arrived back to Hotel to have a drink at 10.30pm and everything was closed. Very disappointed. Never been in a Hotel that closes before 10.30pm and we have done a lot of travel. Will not be telling anyone to book this Hotel.

Posted by on 25 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

9 May 2019 by Olivier DE VUYST, General Manager

Dear Guest, Thank you for taking time to share your review. We are very grateful for the opinions of our recent guests that can help us highlight areas for improvement. Regarding the closure of the bar, the team member who closed before time has had a personal chat with the manager as this was a personal decision without management involved. We assure you that this issue has been corrected. Despite this experience, we hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. Best regards, Olivier DE VUYST, General Manager

3 out of 5

room

Room was small, in the evening time somebody was smoking so we could smell the smoke in the room, we had to keep activating the room card as it would not work in door, did not like the food there was to expensive, there was a lovely park across the road, the staff were very friendly, there was alot of walking involved in finding places, over all I found it very expensive and I would not stay there again

Posted by on 26 Apr 2015

Was this review helpful to you?
4 out of 5

Great Weekend Away with my Wife

The hotel is really good, well provisioned and well finished. It's not in the best location for the old town, but the value for money certainly comes through due to being a bit further away. Plus a nice walk through the city is pretty fun.

Posted by on 8 Apr 2015

Was this review helpful to you?
5 out of 5

Business Stay

I was there for 3 nights only during my business visit to Antwerp. Room was stylish, clean, comfortable with free WiFi and staff was really friendly. Noting to complain about to be honest. Only 10 Minutes walk to city center. I would most definitely go back.

Posted by on 28 Jan 2013

Was this review helpful to you?
4 out of 5

Posted by on 17 Oct 2019

Was this review helpful to you?
3 out of 5
I've spent one day in Antwerp when I was travelling around the country.

Posted by on 16 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

6 Sep 2018 by Anne Ludmann & Leopold Hotel team,

Dear Guest. Thank you for sending your rating. We would like to believe we have met all your requirements. We hope to have the pleasure of welcoming you back on a future, hopefully longer visit. Best regards,

1 out of 5
Sehr schlecht unfreundliches Personal Nicht zu empfehlen

Posted by on 26 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

30 Mar 2018 by Anne Ludmann & Leopold Hotel team, Geschäftsführer

Sehr geehrter Gast, danke für das Bewerten Ihres Besuch in unserem Hotel. Es tut uns leid zu lesen, dass Sie mit ihrem Zimmer nicht zufrieden war. Bezüglich unseres Personals würden Sie uns helfen wenn Sie uns in einer Privaten Nachricht mitteilen was genau vorgefallen ist sodass wir dies mit den Personen klären können und uns dahingehend verbessern können. Wir hoffen Sie in unserem Hotel bald wieder zu empfangen. Die Hoteldirektion

1 out of 5

Erstes Zimmer schlecht

Das erste Zimmer war im 6. Stock. Ich und meine Frau hatten haben eingecheckt und abends gemerkt, dass eine Seite gut war und die andere bei der war das Bett komplett weich. Die Matratze machte extreme Geräusche bei jeder Bewegung und war extrem unbequem. Viel zu weich! Ich ruf unten an man sagt mir ich müsse zur Reception. Ich gehe zur Reception dort sagte mir der Herr dies wäre völlig normal alle Betten seien gleich im Hotel. Ich beharre, dass er rauf ind Zimmer kommt und es sich anschaut. Er schickt mich hoch und sagte mir er würde gleich kommen. Habe 20 min. Gewartet bis um 23.20 bis der Herr endlich rauf kam das Problem erkannte und uns ein neues Zimmer im 8. Stock gab. Katastrophales Service-Personal. Unfreundlich, nicht einladend und leider auch nich hilfsbereit. Nie wieder.

Posted by on 16 Sep 2015

Was this review helpful to you?
4 out of 5

mooie lokatie!

Gelegen aan het levendige stadspark in Antwerpen. Heerlijk om op de eerste lentedag van het jaar naar buiten te lopen en allemaal vrolijke mensen te zien! Precies tussen het station, de winkelstraatjes en de oude stad. Allemaal op loopafstand.

Posted by on 10 Apr 2015

Was this review helpful to you?

About the Mercure Antwerp City Centre

Location Quinten Matsijslei 25, Antwerp, 2018

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Mercure Antwerp City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Antwerp (ANR-Antwerp Intl.) (5.4 km / 3.4 mi)
  • Train station: Antwerp Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Antwerp City Centre offers 127 forms of accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Mercure Antwerp City Centre has a restaurant serving breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.39 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.50 per person (approximately)
  • Self-parking fee: EUR 19.00 per night
  • Nearby parking fee: EUR 18.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Antwerp Leopold Hotel
  • Hotel Leopold
  • Hotel Leopold Antwerp
  • Leopold Antwerp
  • Leopold Antwerp Hotel
  • Leopold Hotel Antwerp
  • Leopold Hotel Antwerp
  • Mercure Antwerp City Antwerp
  • Mercure Antwerp City Centre Hotel
  • Mercure Antwerp City Centre Antwerp
  • Mercure Antwerp City Centre Hotel Antwerp

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
url importing https://www.ebookers.com/Antwerp-Hotels-Mercure-Antwerp-City-Centre.h8709-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.