9 May 2019 by Olivier DE VUYST, General Manager
Dear Guest, Thank you for taking time to share your review. We are very grateful for the opinions of our recent guests that can help us highlight areas for improvement. Regarding the closure of the bar, the team member who closed before time has had a personal chat with the manager as this was a personal decision without management involved. We assure you that this issue has been corrected. Despite this experience, we hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. Best regards, Olivier DE VUYST, General Manager
6 Sep 2018 by Anne Ludmann & Leopold Hotel team,
Dear Guest. Thank you for sending your rating. We would like to believe we have met all your requirements. We hope to have the pleasure of welcoming you back on a future, hopefully longer visit. Best regards,
30 Mar 2018 by Anne Ludmann & Leopold Hotel team, Geschäftsführer
Sehr geehrter Gast, danke für das Bewerten Ihres Besuch in unserem Hotel. Es tut uns leid zu lesen, dass Sie mit ihrem Zimmer nicht zufrieden war. Bezüglich unseres Personals würden Sie uns helfen wenn Sie uns in einer Privaten Nachricht mitteilen was genau vorgefallen ist sodass wir dies mit den Personen klären können und uns dahingehend verbessern können. Wir hoffen Sie in unserem Hotel bald wieder zu empfangen. Die Hoteldirektion
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Mercure Antwerp City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Antwerp City Centre offers 127 forms of accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Mercure Antwerp City Centre has a restaurant serving breakfast, lunch and dinner.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.