"Perfect area, hotel building not too big! Level with street, so no dragging luggage up any stairs!! " More
9 May 2019 by Olivier DE VUYST, General Manager
Dear Guest, Thank you for taking time to share your review. We are very grateful for the opinions of our recent guests that can help us highlight areas for improvement. Regarding the closure of the bar, the team member who closed before time has had a personal chat with the manager as this was a personal decision without management involved. We assure you that this issue has been corrected. Despite this experience, we hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. Best regards, Olivier DE VUYST, General Manager
6 Sep 2018 by Anne Ludmann & Leopold Hotel team,
Dear Guest. Thank you for sending your rating. We would like to believe we have met all your requirements. We hope to have the pleasure of welcoming you back on a future, hopefully longer visit. Best regards,
30 Mar 2018 by Anne Ludmann & Leopold Hotel team, Geschäftsführer
Sehr geehrter Gast, danke für das Bewerten Ihres Besuch in unserem Hotel. Es tut uns leid zu lesen, dass Sie mit ihrem Zimmer nicht zufrieden war. Bezüglich unseres Personals würden Sie uns helfen wenn Sie uns in einer Privaten Nachricht mitteilen was genau vorgefallen ist sodass wir dies mit den Personen klären können und uns dahingehend verbessern können. Wir hoffen Sie in unserem Hotel bald wieder zu empfangen. Die Hoteldirektion
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and vending machine are also featured at the eco-certified Mercure Antwerp City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Antwerp City Centre offers 127 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. This Antwerp hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 10 AM.
Mercure Antwerp City Centre has a restaurant serving breakfast, lunch and dinner.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
