"EVERYTHING WAS EXCELLENT EXCEPT FOR THE INTERNET CONNECTION WHICH DID NOT CONNECT.... " More
3 Aug 2017 by Madelinde Gerrets
Dear Susanne, Thank you very much for taking the time reviewing our hotel. The Plaza Hotel added extra acces points earlier this year in order to improve the WIFI in the hotel. I am very sorry to hear that it didn't work out for you and I will follow this up with our technical department. Thank you very much for your constructive feedback. Kind regards, Madelinde Gerrets Front Office/Guest Relations
1 Nov 2022 by Leonardo Hotel Antwerp The Plaza
Dear guest,Thank you for your feedback and for choosing our hotel.We are sorry to read that not everything went as you wished for, and we would like to sincerely apologize for the inconveniences.However we can assure you that the correct room type was granted, we will use your comments to further train and develop our front office team.Once again our apologies.Best regards,Mhammad Hach-AbdeselamHotel Manager
29 Nov 2021 by Mhammad Hach-Abdeselam Hotel Manager
Dear Michael, Thank you for your stay in The Plaza Hotel Antwerp and your pleasant review. We are delighted that you enjoyed your stay, especially the facilities and our staff. We are already looking forward to a next visit. With kind regards Mhammad Hach-Abdeselam Hotel Manager
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Leonardo Hotel Antwerp The Plaza. This 4-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Leonardo Hotel Antwerp The Plaza offers 81 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Orangerie – This restaurant only serves breakfast.
Victoria bar and dining – This bar only serves light fare.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.