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"EVERYTHING WAS EXCELLENT EXCEPT FOR THE INTERNET CONNECTION WHICH DID NOT CONNECT.... " More

By a verified traveller on Wed 05 Jul 2017

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Comfort Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£86* Per night/room 23 Apr - 24 Apr

Panoramic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Leonardo Hotel Antwerp The Plaza. During your stay, you'll be connected to the convention centre and just a quick walk from Antwerp City Park. Free WiFi in public areas, 2 bars and a restaurant are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Antwerp Zoo and 6 minutes from Antwerp Market Square

Leonardo Hotel Antwerp The Plaza ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Hotel Antwerp The Plaza

Everyone (2) Couples (2)
4 out of 5

NICE, COMFORTABLE

Pros: PLEASANT ATMOSPHERE, NICE STAFF AND COMFORTABLE ROOMS
Cons: THE INTERNET SHOULD BE ABLE TO CONNECT IF YOU ADVERTISE THIS AS ONE OF THE FEATURES
Location: CENTRAL LOCATION
EVERYTHING WAS EXCELLENT EXCEPT FOR THE INTERNET CONNECTION WHICH DID NOT CONNECT....

Posted by on 5 Jul 2017

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Comment from Hotel Management

3 Aug 2017 by Madelinde Gerrets

Dear Susanne, Thank you very much for taking the time reviewing our hotel. The Plaza Hotel added extra acces points earlier this year in order to improve the WIFI in the hotel. I am very sorry to hear that it didn't work out for you and I will follow this up with our technical department. Thank you very much for your constructive feedback. Kind regards, Madelinde Gerrets Front Office/Guest Relations

4 out of 5

On our journey

We stayed at the Plaza, it was very nice, particularly the bathroom. Room service was quick and the food standard, breakfast is what you would expect from four stars. It clean and efficient and all the staff were great.The city is very nice also, it was intersting to see the gentleman hats.

Posted by on 16 Jun 2015

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2 out of 5
Leider haben wir nicht das gebuchte Deluxe Zimmer sondern ein simples Comfort Zimmer bekommen (das günstiger gewesen wäre). Das Personal war unverständnisvoll und hat uns abgewimmelt. Das Hotel liegt etwas abgelegen vom Zentrum. Nicht zu empfehlen.

Posted by on 30 Oct 2022

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Comment from Hotel Management

1 Nov 2022 by Leonardo Hotel Antwerp The Plaza

Dear guest,Thank you for your feedback and for choosing our hotel.We are sorry to read that not everything went as you wished for, and we would like to sincerely apologize for the inconveniences.However we can assure you that the correct room type was granted, we will use your comments to further train and develop our front office team.Once again our apologies.Best regards,Mhammad Hach-AbdeselamHotel Manager

4 out of 5
Gute Lage, Freundliches Personal, tolle Zimmerausstattung!

Posted by , from Zürich on 26 Nov 2021

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Comment from Hotel Management

29 Nov 2021 by Mhammad Hach-Abdeselam Hotel Manager

Dear Michael, Thank you for your stay in The Plaza Hotel Antwerp and your pleasant review. We are delighted that you enjoyed your stay, especially the facilities and our staff. We are already looking forward to a next visit. With kind regards Mhammad Hach-Abdeselam Hotel Manager

3 out of 5
Zimmer sind sehr gross aber alt. Badezimmer wurde jedoch renoviert.

Posted by on 28 Oct 2016

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About the Leonardo Hotel Antwerp The Plaza

Location Charlottalei 49, Antwerp, B-2018

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Leonardo Hotel Antwerp The Plaza. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Antwerp (ZWE-Antwerp Central Train Station) (1.4 km / 0.9 mi)

Room Amenities

Leonardo Hotel Antwerp The Plaza offers 81 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Orangerie – This restaurant only serves breakfast.

Victoria bar and dining – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

  • Water dispenser use by guests actively encouraged
  • Mobile payments
  • Apple Pay
  • Annual carbon offsets
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Social distancing measures are in place
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.5 per person
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Antwerp
  • Plaza Hotel Antwerp
  • Plaza Hotel Antwerp
  • Plaza Antwerp
  • Hotel Plaza Hotel Antwerp
  • Antwerp Plaza Hotel Hotel
  • Plaza
  • Hotel Plaza Hotel

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.