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3.7 out of 5

"Location great. Unfortunately an overpowering odour of stale cigarette smoke in our non smoking room..got moved..again stale cigarette smell. Uugghhh ... " More

By a verified traveller on Wed 13 Nov 2019

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£54* Per night/room 18 Jan - 19 Jan

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The clean rooms at Captain's Hotel get good marks from our customers. During your stay, you're just a quick walk from Early Islamic Ayla. Enjoy features like free WiFi in public areas, plus 3 restaurants and an outdoor pool. Built in 2005, this 3.5-star hotel has 64 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the breakfast
  • 10 minutes by foot from Palm Beach and a 3-minute drive from Port of Aqaba
  • Airport shuttle service available for a fee

Captain's Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Captain's Hotel

Everyone (2) Family (1)
4 out of 5

Posted by on 10 Mar 2020

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4 out of 5
Location great. Unfortunately an overpowering odour of stale cigarette smoke in our non smoking room..got moved..again stale cigarette smell. Uugghhh!

Posted by , from Newcastle N Ireland on 13 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by LIZA

Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we already inform the Housekeeping manager with a cigarette smell, actually we are starting to put some sign in non smoking room to avoid this matter. We look forward to welcoming you back in the near future. Kind regards

3 out of 5

Posted by on 9 Apr 2019

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Comment from Hotel Management

18 Apr 2019 by LIZA

Dear Sir/Madam, Greetings from the warm and sunny weather here at Captain Tourist Hotel @ Aqaba. We are very pleased that you've chosen our hotel during your recent visit to Aqaba. We will be very happy to see you anytime in our hotel.

About the Captain's Hotel

Location Al Sa'adeh st., Aqaba, 77110

Property Features

There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Captain's Hotel offers its guests an outdoor pool and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at Captain's Hotel. This Art Deco Aqaba hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2005
  • Coffee shop
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Aqaba (AQJ-King Hussein Intl.) (10.6 km / 6.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Captain's Hotel offers 64 forms of air-conditioned accommodation with minibars and a safe. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include bidets and hairdryers. This Aqaba hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Captain's Restaurant – This restaurant serves breakfast, lunch and dinner.

Light House Restaurant – This restaurant serves lunch and dinner. Open daily.

La Bleu Cafe – On-site café. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Boat tours nearby
  • Scuba diving nearby
  • Parasailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who enter Aqaba, Jordan through the Israel border must process their visa online and inform the property in advance.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JOD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Captain's Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 25 per vehicle (one way)
  • Rollaway bed fee: JOD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Captain's Aqaba
  • Captain's Hotel
  • Captain's Hotel Aqaba
  • Captain's Hotel Hotel
  • Captain's Hotel Aqaba
  • Captain's Hotel Hotel Aqaba

You should know

  • Captain's Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9 AM to 6 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.