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4.7 out of 5

"The property is very nice. They have a few problems regarding the music. We had to mention 3 times to the manager to assist in this area. You could st ... " More

By a verified traveller on Sun 08 Mar 2020

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£136* Per night/room 30 Mar - 31 Mar

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hyatt Regency Aqaba Ayla Resort. During your stay, you're just a quick walk from Saraya Aqaba Waterpark. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.

  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with a poolside location at Cascades, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the 6 spa tubs
  • Indulge with Swedish massages, facials or body treatments at Aqua Spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and a 24-hour gym
  • Just a 5-minute drive from Ayla Marina Village and a few minutes from Ayla Oasis
  • Airport shuttle service available for a fee

Hyatt Regency Aqaba Ayla Resort ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Aqaba Ayla Resort

Everyone (2) Family (1)
4 out of 5
The property is very nice. They have a few problems regarding the music. We had to mention 3 times to the manager to assist in this area. You could still hear it in your room until 12.00. The regency lounge is well worth it. There could be more variation with the food but service especially Fatima excellent.

Posted by on 8 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Rochelle Bulan

Dear Guest, Thank you for your review. Please accept our sincere apologies for the inconveniences that you have experienced. Sincerely, Rochelle Bulan

5 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Rochelle Bulan

Hi, Thank you for the perfect rating. Looking forward to welcome you back again in the near future. Best Regards,

5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Vanessa M

Thank you for rating us 5 out of 5, it is very much appreciated.

About the Hyatt Regency Aqaba Ayla Resort

Location Marina Village Ayla Oasis, Aqaba,

Renovations + Closures

The following facilities or services will be unavailable from November 1 2023 to April 1 2024 (dates subject to change):

  • Beach

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Summer fun is a breeze at Hyatt Regency Aqaba Ayla Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness centre and a steam room. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Aqaba resort.

  • 286 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 9827 sq ft of conference space
  • 913 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Regency Aqaba Ayla Resort offers 286 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

Cascades – This poolside bar specialises in Italian cuisine.

Delitessen – This café specialises in French cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

La Plage – This restaurant is located on the beach. Guests can enjoy drinks at the bar. Open daily.

The Olive Tree – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Vista Lounge & Bar – This lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach and a marina. 4 outdoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Aqua Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hyatt Regency Aqaba Ayla Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JOD 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The minimum age for the club lounge is 13 years of age. From 6-8 PM, the minimum age is 17 in the club lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: JOD 92
  • New Year's Eve (31 December) Gala Dinner per child: JOD 46 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JOD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Aqaba Ayla
  • Hyatt Regency Ayla
  • Hyatt Regency Aqaba Ayla
  • Hyatt Regency Aqaba Ayla Resort Aqaba
  • Hyatt Regency Aqaba Ayla Resort Resort
  • Hyatt Regency Aqaba Ayla Resort Resort Aqaba

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.