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4.8 out of 5

"Better than expected stayed in 6 bedroom apartment 2 bathrooms well stocked kitchen full of gadgets, only downside was parking £25 and no guarantee of ... " More

By a verified traveller on Fri 21 Jul 2023

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Apartment 8 people - 3 bedrooms - Mountain view

Bed Count 1 Full Bed Maximum Occupancy 8 Max

Apartment 6 people - 2 bedrooms - Mountain view

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment 6 people - 2 bedrooms - Sunday

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment 6 people - 2 bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment 4 people - 1 bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios, you're just a quick walk from Flaine Ski Resort. Enjoy features like a full-service spa, an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, facials or body treatments at Deep Nature
  • Amenities include laundry facilities, multilingual staff and a terrace
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • 5.1 mi (8.2 km) from Lac de Gers and 28.5 mi (45.8 km) from Rouget Waterfall
  • Pets welcome for a fee (restrictions apply)

Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios

Everyone (2) Couples (2) Family (1)
5 out of 5
Better than expected stayed in 6 bedroom apartment 2 bathrooms well stocked kitchen full of gadgets, only downside was parking £25 and no guarantee of a space as we were late back each evening after watching 5 stages of the TDF

Posted by on 21 Jul 2023

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5 out of 5
2 bed Apartment sold as suitable for 6. Would have been extremely cramped if 6 in there but fine for 4 people. Great location. Bed very comfy. Would happily return.

Posted by on 31 Mar 2019

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4 out of 5
Pros Ski in/ ski out was handy. Friendly staff. Clean apartment. Quiet at night. Nice to have coffee machine in the apartment! Cons The jacuzzi outside had ice on the floor and was a hazard, had to be very careful to walk to it... There is a pizza menu stuck down at reception which the receptionist didn’t know what restaurant it was for. The ground by the ski room was very icy and slippery

Posted by on 26 Jan 2019

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5 out of 5

Family and Friends Ski Trip

Pros: Well run and maintained property with excellent access to the slopes
Cons: On site bar for apres ski!
Location: Good swimming pool at the residence - generally anything else required the shuttle or a walk in to the main resort
Even though the hotel was full, service was excellent. Shuttle service in to main part of resort operational until midnight was essential and generally worked well (except one slight unfortunate mix up on our last evening). Ski in and ski out was perfect and a very well stocked supermarket was on the doorstep. A bar in the hotel would have been an improvement, but it appeared most staying their were fully self catering (with a lot of relatively young families) and therefore the bar may not have been well supported - it meant our group jumped the shuttle in to town in the evening. Apres ski drinks were more of a problem.

Posted by , from Oxford on 4 Mar 2018

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5 out of 5

Wonderful ski in ski out accommodation

For a family of four with two small children this was the perfect accommodation. Shop, restaurant and ski shop all on hand. The staff couldn't have been more helpful and accommodated our early check in so we could ski in the afternoon and late check out so we skied the morning we left. Loved the ski in ski out position, the well equipped apartment with English channels, the free shuttle into town and especially the lovely warm pool and hot tub in the snow. Will definitely be back.

Posted by , from Bucks, UK on 22 Dec 2017

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About the Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios

Location Les Terrasses d'Helios, Araches-la-Frasse, Haute-Savoie 74300

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. There's a restaurant on site. This luxury residence also offers an indoor pool and a sauna. For a fee, parking is available. This 5-star Araches-la-Frasse residence is smoke free.

  • 119 guestrooms or units
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Terrace
  • On-site shopping
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios offers 119 accommodations with minibars and espresso makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 5-star residence has kitchenettes with fridges, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Araches-la-Frasse residence provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Minibar
  • Fridge
  • Microwave
  • Espresso maker
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone

Food & Drink

La Table d'Hélios – On-site restaurant.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing on site
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the residence's full-service spa, Deep Nature. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The restaurant is closed during the summer season.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and high chair

This property accepts credit cards, debit cards and cash

This property is professionally cleaned

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and high chair. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 89 per week
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Résidence Pierre Vacances Premium Terrasses d'Hélios House
  • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine
  • Résidence Pierre Vacances Premium Terrasses d'Hélios
  • Résidence Pierre et Vacances Premium Les Terrasses d'Hélios
  • Résidence Pierre Vacances Premium Terrasses d'Hélios House
  • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine
  • Résidence Pierre Vacances Premium Terrasses d'Hélios House
  • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine
  • Résidence Pierre Vacances Premium Terrasses d'Hélios

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 8:30 PM
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.