26 Sep 2019 by Natalia
If you did not want to use the private pool because as you said it was cold you should not had asked for an upgrade to a room with private pool. We discussed this numerous times with your husband and yourself and this is shown from previous real-time review that you sent and our reply on this. In this previous review of yours two days before you wrote about our friendly staff and now you wrote exactly the opposite. You also extended your stay with us showing that you enjoy the hotel. Your attitude changed when we told you that we will not give you a discount just because you threaten us with a bad review. If you are looking for free services this is not the place to be. Concerning the crib it is CE certified for durability and safety and as soon as you told us about the incident we replaced it immediately although you said we were unconcerned. In this hotel we welcome people who want to relax, enjoy our luxurious facilities and excellent beach not people who are looking for reasons to try to get free services and discounts. This property is not the right fit for this kind of attitude. Thank you, Natalia
16 Jun 2017 by Nancy Kokotou
Dear guest, We are very happy that you enjoyed the beautiful beach and appreciate the modern and luxurious facilities of your villa. Thank you for your preference in Avaton Luxury Villas Resort for your holidays and for the precious time you have spend to share with us your review and help us in our continious effort to improve. From all the Avaton team we would like to thank you . It would be a great pleasure and honor for us to welcome you back at Avaton ! Best Regards Nancy Kokotou Resident Manager
The property is closed during January, February, March, November and December.
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Avaton Luxury Hotel & Villas – Relais & Chateaux. The hotel can provide concierge services, limo/town car service, and wedding services. Smoking is allowed in designated areas at this 5-star Aristotelis hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Avaton Luxury Hotel & Villas – Relais & Chateaux offers 16 forms of air-conditioned accommodation with minibars and espresso makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Beds feature premium bedding. 26-inch Plasma televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Aristotelis hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:30 AM.
Avaton Restaurant – This beachfront restaurant specialises in Greek cuisine and serves lunch and dinner. A children's menu is available.
Avaton Champagne Bar – This beachfront Champagne bar specialises in Greek cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body scrubs and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Relais & Chateaux.
For the benefit of our customers, we have provided a rating based on our ratings system.