14 Nov 2018 by Beatriz Mesa- Customer Service
Dear Customer, We sincerely thank you for the feedback of your stay in your last visit to HG Tenerife Sur. Your feedback is very useful to us and help us to improve. We take note about your comment about the patio door and will ask the people involved to check it thoroughly. We hope to see you again soon, until then, please do not hesitate to contact us for anything you may need. Yours Sincerely,
The property will be renovating from 27 April 2020 until 21 June 2020 (completion date subject to change). The following areas are affected:
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
As a guest of Apartamentos HG Tenerife Sur, you'll find 2 the outdoor swimming pools, a sauna, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have WiFi for a fee. Event space at this aparthotel measures 1076 square feet (100 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Apartamentos HG Tenerife Sur. This 3-star Arona aparthotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free parking nearby
Apartamentos HG Tenerife Sur offers 189 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, hobs and kitchenware and utensils. Bathrooms include baths or showers and bidets. This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
Las Flores – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Las Flores – On-site bar.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, contactless check-in and check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, contactless check-in and check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.