12 Jul 2019 by Alejandro Crespo General Manager
Dear Guest, Thank you very much for your detailed and positive report. I´m very pleased to know that our services, facilities and location have surpassed your expectations. Warmest regards,
7 Jun 2019 by Alejandro Crespo General Manager
Dear Guest, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and facilities. Warmest regards,
Cleopatra Palace Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. A kid's pool, a fitness centre, and a terrace are also featured at the family-friendly Cleopatra Palace Hotel. A round-trip airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Arona resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Cleopatra Palace Hotel offers 431 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free breakfast daily from 7:00 AM to 10:30 AM.
Cleopatra Palace Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.
Special check-in instructions:
Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.